News and Analysis

Search Fails May Cost Retailers as Much as $13.8B in Sales This Holiday Season

Search Fails May Cost Retailers as Much as $13.8B in Sales This Holiday Season

Share this:

MULO (multi-location) retailers struggle to compete with Amazon, the online giant.  But they are never going to win that battle if they don’t focus on search for the holiday season. A new study by Nosto reveals that as much as $13.8B in sales may be lost on Black Friday and Cyber Monday (BFCM) because when consumers […]

Party On! Bankruptcy for Party City May Not Be the End

Share this:

The media is filled with stories these days of MULO (multi-location) retailers closing stores and doors and declaring bankruptcy. Our BUST series covered Bed Bath & Beyond, Jenny Craig, Christmas Tree Shops, and others.  But before you start ringing the death knell on one more MULO brick-and-mortar retailer or restaurant, be aware that the party […]

Mailchimp Launches GenAI-Powered Marketing Assistant for SMBs

Share this:

The email marketing and newsletter giant Mailchimp is at it again. Earlier this week, the company launched its latest game-changing solution for SMBs — a marketing assistant powered by generative AI. Intuit Assist for Mailchimp is expected to help businesses generate content, personalize their marketing, and learn faster from their marketing mistakes. Rather than being […]

Commentary

LBMA: Yelp’s Audiences Platform

Share this:

In this episode of Location Weekly, the Location-Based Marketing Association covers Yelp launching their Audiences platform, AirBnB partnering with What3Words for staycations, Billboards in Paris getting brighter for the “Fearless Night” safety campaign, and imageHOLDERS launching touchless kiosks with Ultraleap technology.

Ad Tech and Privacy

Expert Roundup: The Rise of First-Party Data

Share this:

Experts from Digilant, Influ2, Infutor, Mobivity, and Stirista weigh in on the future of data-driven advertising as privacy changes accrue. In particular, the crew discusses the increasing importance of first-party data and targeting methods not tied to cookies.

8 Ways Your CX Can Increase Revenue

Share this:

Here are the eight ways you can utilize low-code platforms to make customer interactions frictionless and digitize critical areas of your business.

Latest Posts

LBMA: Amazon Prepares to Launch a Publisher ID

Share this:

In this episode of Location Weekly, the Location-Based Marketing Association covers the arrival of PayPal QR Codes at Munich Airport, Amazon getting ready to launch its own publisher ID, a digital signage portal bridging Lithuania and Poland, and GroundTruth rolling out geo-contextual targeting on OTT/CTV.

Mapping Innovations Accelerate for the Post-Covid Era

Share this:

The latest mapping innovations can be summed up in the announcements coming out of the last three major developer conferences. As we’re in the midst of developer conference season, this includes Google I/O, Snap’s Partner Summit, and Apple’s flagship WWDC. Let’s tackle those one at a time.

Brands Turn to Zero-Party Data Amid Privacy Restrictions

Share this:

Tighter privacy restrictions are leading brand marketers to consider data collection opportunities they may have overlooked in the past, including some zero-party data collection methods that involve partnerships with subscription box companies and legacy media publishers. Unlike first-party data, which involves a company collecting insights about a customer or user, zero-party data is information that the customer or user proactively hands over to the brand.

SMBs Scramble to Capitalize on an Early Amazon Prime Day

Share this:

Small and mid-size businesses saw record-breaking sales during Amazon’s Prime Day in 2020, with an increase of nearly 60% year-over-year. But with so much of the retail space currently in transition and an early Prime Day on the horizon, SMBs are scrambling to ensure they can take advantage of the corporate holiday this year.

Retailers, It’s Closing Time for Open Web Advertising

Share this:

The digital ad industry is now living in the future we’ve been warned about for years — or one facet of that future, at least. We’re effectively living in a post-third-party-cookie world. But it’s not the end for retail marketing.

What Brands Can Do When the Cookie Crumbles

Share this:

As third-party cookies are phased out, brands will have to stay nimble to weather the transition successfully. It’s a good idea to shift focus to contextual marketing and build up first-party data now. Keep an eye on better alternatives like Unified ID 2.0, and watch how agencies are adapting. That way, you’ll be ready when the cookie crumbles.

Retail Heavyweights Add Visual Search Experiences for Shoppers

Share this:

When you haven’t stepped foot inside a store for months, navigating crowded aisles can be disconcerting. With products moving to new locations, and sales associates in scarce supply, major retailers are doubling down on visual search experiences to keep customers in the loop.

Ad Tech and Privacy

Anonymized, Localized Shopper Data Offers a New Beginning for Brand Marketers

Share this:

Rather than fear upcoming changes, marketers should welcome the steps being taken to safeguard consumer data privacy and recognize the opportunity to leverage the massively rich, privacy-compliant consumer data sets that are still available to them.

food

Swiftly Closes the Online-to-Offline Loop for Grocers and CPGs

Share this:

Swiftly co-founder and CTO Sean Turner told me his company wants to be the “Google analytics for brick-and-mortar,” helping retailers, especially grocers, and consumer-packed goods brands not only sell and market their products online but also measure how both online and physical channels are performing.

What is Omnichannel Video? And Why Is Now the Time to Tackle It?

Share this:

Marketers have become familiar with omnichannel commerce, which brings mobile, desktop, and physical commerce experiences together so that the consumer can hop from one to the other without logistical setbacks. Omnichannel video means aligning an advertiser’s video strategy so that messages take advantage of the device they’re on and complement each other across channels.