News and Analysis
Ad-Tech Experts Weigh In on Using GenAI
“Experiments are easy, but scale is hard.” That’s according to Jennifer Fleck, Senior Principal at Slalom Consulting, who talked about the challenge of scaling GenAI initiatives. The key is in balancing innovation, risk and feasibility, she said. “Most of the GenAI we see happening at enterprise organizations right now is an ambitious idea that stays […]
EVs, Gas, and Targeted Marketing: The Future of Car Dealerships, According to Stirista
Car dealerships, like many MULO (multi-location) businesses, are evolving. You can now buy used cars online, some dealerships are opening showrooms in shopping centers (rather than on traditional lots), and consumers are shopping around for the best deals nationwide. About 18K car dealerships exist in the U.S. today, but how consumers shop at them (and […]
Commentary
Did You Get That? Optimizing Marketing with Speech Recognition
So, where specifically are the opportunities for marketers to combat forthcoming challenges related to speech recognition and drive business value? Speech recognition can help marketers collaborate more efficiently, share insights with customers more clearly, and get time back by automating manual labor.
5 Big Marketing Opportunities for Multi-Location Brands
This year’s is the fourth annual LMBR report; the data used in the analysis was provided by data partner Places Scout. Those interested in the full results can check out the report here. In this article, I’ll highlight just a few of the key takeaways for multi-location marketers.
6 Considerations to Inform Your Multichannel Customer Experience Strategy
In rapid succession, buzzwords like “customer experience,” “CX” and “customer journey” have moved from conceptual theories to boardroom imperatives. It’s now table stakes for major enterprises to have an ability to engage, convert, and nurture consumer relationships in a highly personal, secure way, and on a proliferating range of channels and conversational entry points, including Apple Messages for Business, WhatsApp Business, Facebook Messenger, and more.
Latest Posts
Yelp Is Making It Easier to Add Review Content to Email Campaigns
As businesses work to increase the return on investment of email marketing, Yelp is launching a new feature designed to add local reviews and other user-generated content to Mailchimp campaigns.
5 Cloud-Based Platforms for Optimizing Retail Returns
Returns are soaring along with e-commerce transactions. Here are five return management and pick-up services designed for retail businesses.
Apple’s Search Ad Business Triples in Market Share
AppsFlyer reports in its latest mobile advertising Performance Index that Apple Search Ads tripled in market share since 1H 2020. During the same period, other search ad competitors’ market share declined, the most consequential (read: billions in revenue) being Google and Meta.
What’s Old Is New Again: Marketers Adopt Marketing Mix Modeling
As signal loss complicates granular measurement frameworks like multi-touch attribution, marketers are reconsidering more holistic techniques like marketing mix modeling, or MMM.
Identity is Table Stakes, But There’s More Than One Table
Since first-party cookies and login-based user targeting have now become key marketing elements, and new platforms are continuing to evolve and emerge, all marketers should be identifying people across multiple platforms — not just tracking various click patterns.
Report: BOPIS Use Soars While Demand for Curbside Pickup Declines
More than half of retailers (54%) are now offering BOPIS (buy-online, pick-up in-store) services, but just 31% are showing store inventory availability online. One third of retail brands have a mobile app, and an impressive 76% are accepting contactless payments in-store.
Demand for Ad Buying Diversification Juices OOH Market
With fewer consumers spending time at home, traditional website banner advertising is becoming less relevant. Meanwhile, particularly in large cities, like Los Angeles, New York, and Dallas, investments in OOH campaigns are on the rise.
The Creator Economy Accelerates
Adobe’s annual Max event is happening this week in LA, its first physical rendition since Covid lockdowns sidelined the event world. Max is all about the creator economy, the emerging crop of individuals and SMBs that create content. This has been Adobe’s target market for two decades. This all manifests in the ever-growing Creative Cloud… […]
How AI Can Help Retailers with Supply Chain Disruption
The pandemic, Russia’s invasion of Ukraine, and climate change are fueling supply chain disruption. This has cost retailers billions as they struggle to get products to customers and optimize product distribution for demand. Better forecasting can help.
Retailers Leverage Omnichannel Strength to Launch Curated Marketplaces
As retailers like Macy’s start selling products from other brands via their own third-party marketplaces, there are questions about the cost-to-benefit ratio.



















































Why AI Describes Locations Differently