News and Analysis

Frustration With Digital Marketing Vendors Boils Over for One SMB

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If it’s possible to distill the 30 million small business owners in the U.S. into a single persona, Marc Reisner strikes our columnists as a great candidate: “Marc has been disillusioned by past performance and that poor performance has understandably tarred the entire industry with the same brush.”

7 Ways That Brands Can Make Chatbot Conversations More Authentic

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Chatbots are transforming the customer experience and quickly moving into new sectors — but before marketers can expect conversation-mimicking software and artificial intelligence to replace live customer service representatives, they’ll need to find ways to overcome some consumer obstacles.

Street Fight Daily: Uber Opens Up On Finances, Walmart In Talks to Buy Bonobos

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Uber, Lifting Financial Veil, Says Sales Growth is Outpacing Losses… Walmart is in Advanced Talks to Acquire Online Men’s Retailer Bonobos… From ‘Zombie Malls’ to Bonobos: America’s Retail Transformation…

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Hyperpublic: Structuring Place Data, Redefining Hyperlocal’s Scope

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What might we see spring forth from the ether when local data is properly structured? It’s easy to imagine various applications of search — i.e. “Show me all wine bars that serve croquettes.” Similarly, one can imagine that this type of data would be immensely valuable to advertisers who want to target, for example, everybody who drinks beer and is in walking distance of an establishment…

Off-Campus Events Go Hyperlocal With Student Guide Lokalite

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Location-centric events site Lokalite aims to give college students an off-campus guide to local events, bringing a new set of loyal customers to small businesses. Street Fight caught up with CEO Will Powers recently to discuss how his company facilitates those relationships, and why campuses are a particularly ripe market for hyperlocal…

Street Fight Daily: 12.07.11

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A roundup of today’s big stories in hyperlocal media, technology, advertising and startups...

Google+ To Take On Foursquare With Upcoming ‘Check-in Offers’ Feature (TechCrunch)

Only 5% of Adults Use Location-Based Checkin Apps (Mashable)

Mobile Dining Apps LocalEats & BiteHunter Announce Partnership (TechCrunch)

Court Says Blogger Isn’t a ‘Journalist’ — Implications for Hyperlocal

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A federal judge in Portland, Oregon has declared that a local “investigative blogger,” doesn’t qualify as a journalist — calling into question whether online hyperlocal news publishers should be treated differently than traditional media.

JiWire Report: Shift to Mobile Devices to Boost LBS in 2012

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As more and more consumers access the web through location-aware mobile devices, an array of location-based services — ranging from geotargeted advertising and location-based applications to mobile commerce — are poised to make serious headway in 2012

Tap, Tap: Is the NFC Tipping Point Finally Here?

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This new technology creates a connection between consumer and retailer like never before. It also creates a world of possibilities for location-based marketing. The use of NFC also benefits retailers by allowing them to analyze consumer patterns more easily, connect with them, and learn what keeps them coming back…

Street Fight Daily: 12.06.11

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A roundup of today’s big stories in hyperlocal media, technology, advertising and startups...

Foursquare Hits 15 Million Users (BetaBeat)

Gowalla Versus Foursquare: Why Pretty Doesn’t Always Win (TechCrunch)
Newsday to Hire 25 in Hyperlocal Digital Expansion (Poynter)

CONFIRMED: Facebook Acquires Gowalla for Undisclosed Sum

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The acquisition marks the end of a long slide for the Austin-based company, which seemingly lost its “check-in” battle with Foursquare despite raising over $10 million in venture capital. In September, Gowalla relaunched as a social travel guide after a ten-month period in which the application was overhauled from the ground up…

Why Local Will Dominate Mobile Ad Spend

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BIA/Kelsey’s U.S. Mobile Local Ad Revenue Forecast projects that local mobile ad spend will go from $320 million last year to $3.37 billion in 2015 — when it will comprise about 2/3 of overall ad spend. Why will locally targeted ads be so dominant in the coming years?

Topix Legal Win Bodes Well for Hyperlocals

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News community site Topix scored a big victory — not only for itself but other hyperlocal news publishers — when a court in Georgia ruled that Federal law protected the company from a defamation claim over user-generated content…