News and Analysis

#SFSNYC: Chatmeter’s CEO on Why Local Reputation Management Matters for Brands

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Well-known brands may have national platforms and campaigns for reaching out to customers — but none of that matters if the company does not know what customers think of their local stores. That is where Chatmeter says it can help.

How a Small South Texas Daily Is Building a Profitable Digital Future

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The family-owned paper, which serves a nine-county South Texas market of 250,000, has stepped boldly with both boots onto the digital landscape. Publisher Dan Easton tells Street Fight how digital readership and revenue keep the Advocate editorially and financially vibrant.

Street Fight Daily: Brands Use Data to Power Email Engagement, Amazon’s Brands Catch Fire

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… How Brands Are Using Data to Power Email Engagement… Some of Amazon’s Own Brands Are Becoming Super Popular Online… How Google Could Fire Up Its Smart Home Play…

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Yext Partners With UBL, Begins Push to Scale

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The reapproachment between the competitors indicates a substantial shift in strategy for both companies as Yext looks for scale and UBL repositions its brand. UBL appears to be pushing forward with a full-service SEO/listings management product. Conversely, Yext is planting its flag as a technology play…

FTC Pushes ‘Do Not Track’ for Consumer Privacy

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The Federal Trade Commission this morning released its final Commission Privacy Report, emphasizing the need for a “do not track” mechanism to protect consumers from unauthorized collection of their personal information and more laws to protect consumer privacy. The report will give hyperlocal advertisers, publishers, and location-based services some insight on the direction policymakers will take in 2012 regarding consumer privacy…

Carrier-Based Geo-Fencing Gives Brands the Power to Push

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I’ve said all along that location-based marketing will only be truly successful in attracting significant ad dollars when we realize that it more than just a mobile marketing concept — and really much more about the integration of any media that has the ability to influence somebody in a specific place. It appears that some brands are getting the message…

Consumer Privacy in Focus as Regulators Zero in on Mobile

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Jules Polonetsky, co-chair of the Future of Privacy Forum, says that policy makers should not confuse their desire to protect consumers with legitimate passive use of smartphone data to provide core mobile services. Those functions include using tower triangulation to locate the device in order to provide the strongest signal, ensure critical mission flows, or help users find wifi connections…

Conference Notebook: Sales More Important Than Ever for Local

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Sales force optimization doesn’t tend to draw big crowds. But it’s arguably the most pressing issue facing legacy local media’s slow but accelerating shift into the digital space — and the issue is potentially paramount to the future profitability of the hyperlocal space…

Street Fight Daily: Groupon Buys FeeFighters, Howard Owens on Paywalls

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A roundup of today’s big stories in hyperlocal media, technology, advertising and startups...

Groupon Acquires FeeFighters, the BillShrink for Business Services (TechCrunch)…

Paywalls Create Opportunities for Local News Entrepreneurs (howardowens.com)…

You Say ‘SoLoMo,’ I Say, ‘I Hate My Life’ (TechCrunch)…

PODCAST: This Week in Location-Based Marketing — PayPal, WirelessWerx

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In this week’s episode, hosts Rob Woodbridge and Asif Khan discuss Kevin Rose’s flight to Google, PayPal’s response to Square with a triangle, Amex and Twitter saved $1.7 Million at McDonald’s, the state of the local mobile transaction scene, and special guest Patrick Blattner, Chief Product Office at WirelessWerx…

5 Ways Hyperlocal News Sites Can Use Social Media to Drive Engagement

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Social media is a powerful and necessary tool for hyperlocal publications to engage with their readers and promote their work. In small communities, it can be a vital conduit to reach local people, build traffic, and provide value for advertisers. Here are five tips from hyperlocal publishers on how to increase a site’s social media presence…

Case Study: Sunnyvale Bistro Re-Targets Customers With Fanminder

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How much is a new customer worth? At Rok Bistro in Sunnyvale, Calif., owner Steve Wright decided the customers he was getting with Groupon offers and old media advertisements weren’t worth the amount he was spending. Instead, he’s decided to re-targeting existing customers using a self-service platform called Fanminder…

Street Fight Daily: Groupon Reserve, Yellow Pages, New CityGrid CEO

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A roundup of today’s big stories in hyperlocal media, technology, advertising and startups...

Expansion of Groupon Reserve Continues (Time)…

The Golden Allure of the Yellow Pages (BusinessWeek)…

CityGrid Media Announces Jason Finger as New CEO (Local Onliner)…