News and Analysis

SMB Index: July Was a Banner Month for Local Stocks

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July 2017 was a strong month for the SCP SMB Index which gained 4.6% versus the other benchmark indices we track. The SCP SMB Index also outperformed all other indices on a total returns basis, now up 33.2% since Jan 4, 2016.

How Red Wing Shoes Finds Its Stride in Brand Marketing

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Even with a history that spans more than 110 years, the company cannot take for granted that its product will remain front and center with buyers. Dave Schneider, Red Wing’s CMO, spoke with Street Fight recently about keeping the brand connected to its audience and the Wall of Honor, which lets customers share stories about their trusty, well-worn boots.

Street Fight Daily: Businesses and Users Love Instagram Stories, Snap Rolls Out Measurement Program

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Half of Businesses on Instagram Use Stories As It Turns 1… Snap Rolls Out New Measurement Program… 10 Ways Brands Could Use Apple’s Augmented-Reality Platform…

Latest Posts

Case Study: Salon Keeps Customers Coming Back With Wacky Rewards

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As a co-owner at Red 7 Salon, Jason Hall likes to think of his business as the “Cheers of the salon world.” Rather than encouraging loyalty with cash-back incentives, Hall has partnered with Belly to give away “fun” rewards — like the chance to shave one of the salon owners’ heads — that don’t cost his business a dime…

Street Fight Daily: Retailers Get Into Mobile Payments, Holovaty Out at EveryBlock

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A roundup of today’s big stories in hyperlocal content, commerce, and technology... Target, Walmart and Co.: Why Leave Mobile Payments to Others? (GigaOm)… Did Yelp and TripAdvisor Push Google to Compete? (New York Times/Bits)… Founder Adrian Holovaty Leaving EveryBlock After 5 Years (Holovaty.com)…

Deep Data and the Semantics of Local

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In the case of local search, there is no prevailing reason beyond lack of attention to prevent the industry from doing a better job of serving the full range of consumer needs. For the time being, industry attention is still directed in a self-fulfilling way toward the activities that have always received attention. This is the safe bet, but safe bets don’t lead to progress…

New Klout Further Breaks Down Social Influence, Still Needs to Get More Local

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Klout was gracious enough to put me on the beta list for their new version and I spent the better part of Tuesday trying it out. The revision is still in beta but should go out to the entire Klout userbase shortly. My impressions were largely positive, although I still reserve judgement on the utility of Klout. Putting my hyperlocal hat on, I’d like to see impact from even more social graph inputs such as FoodSpotting, for example, and Yelp — also tagged to geography…

JiWire Launches ‘Location Graph’ to Build Audience for Location Media

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The new service ingests billions of location signals from the company’s location media network (which includes Wi-Fi as well as smartphone and tablet impressions) and builds profiles on top of that data. The key here is that these profiles delve into a user’s entire location footprint, not only his or her current location…

Street Fight Daily: Groupon’s Dive, Big Brands Look Local

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A roundup of today’s big stories in hyperlocal content, commerce, and technology...

Ding Dong, Daily Deals Are Dead (Slate)… Media Companies Are Betting on Local, But Will Brands Follow? (Ad Age)… Yelp Makes Its Homepage More Social (ScreenWerk)…

8 Strategies for Promoting Small Business Loyalty Programs

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While big businesses have long managed customer loyalty programs with ease, the same can’t always be said for their small business counterparts. To find out how small business owners should launch their loyalty programs and encourage continued engagement, we spoke to eight experts in the field and asked what merchants need to do to get their programs off the ground…

Poll: Bad Experiences More Likely to Inspire Reviews

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A poll of 1,000 U.S. respondents found that 19.1 percent of respondents are more likely to write a review after a poor experience, and 16.8 percent after a pleasant one. Another 42.5 percent said they’re equally likely to write a review regardless of the experience, and 21.6 percent said they’re not likely to write a review at all. The poll was conducted on behalf of Street Fight by third-party opinions site Toluna…

Study: Consumers Increasingly Will Give Personal Info for Deals

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More than 80% of consumers expect companies to know their purchase history and retail experience, according to a new study from ClickFox. Additionally, more than 70% of respondents were happy to share location in exchange for giveaways, discounts, and improved service while 71.3% said it was fine if a company knew their location…

Street Fight Daily: Groupon Misses Estimates, Google Buys Frommer’s

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A roundup of today’s big stories in hyperlocal content, commerce, and technology... Google-Frommer’s Deal Shows That Travel and Local Are Two Sides of Same Coin (GigaOm)… Groupon Sales Miss Estimates as Online Deal Demand Dims (Bloomberg Businessweek)… Is Google Eying a Same-Day Delivery Service? (Business Insider)…