News and Analysis
Survey: CTV Is the Channel to Watch for Advertising Dollars
The shift of advertising budgets from linear TV to CTV reflects the most significant consumer behavior this year, according to a report by Mediaocean, released on August 19. The omnichannel ad-media platform just released its 2024 H2 Market Report that looks at emerging consumer, media, and media-technology trends for the rest of the year, the […]
UGC and Marketing: Veronica Lin Shares Her Perspective
Today’s consumers are cynical when choosing MULO (multi-location) brands. They realize that most advertising and PR is created by brands and therefore potentially inauthentic. That’s where User Generated Content (UGC) plays a huge role in marketing today. “Content created by real people greatly sways purchasing choices across age groups, with 79% of individuals influenced by it and 93% […]
Commentary
Branded Apps Are Connecting with Local Consumers
We’ve solidly entered the era of the branded app as the central platform for successful local loyalty programs. Branded apps, because they encourage and reward repeat business, can be seen as the central hub of a successful localized marketing strategy for many multi-location brands, especially in certain verticals where repeat business is relatively easy to win.
Latest Posts
Direct Mail is Having a Moment. Incorporate it Into Your Mix
Snail mail never really died. It just went back into its shell during the digital advertising boom. During the pandemic, letter-writing and sending cards became popular. Beyond that, however, multi-location brands are seeing that the good old-fashioned postcard or direct mail may have value. In fact, 58% of marketers have more marketing budget allocated to […]
Pop Goes the Pop-Up Shop — For Big Brands and Mom & Pops
The Pop-up shop has long been part of the retail and restaurant landscape. They are temporary locations. Multi-location brands may take their products into small footprints or new configurations and venues and small brands may start with a limited-run concept and then expand it. 5 Pop-Up Models Some are seasonal. For example, Bryant Park in […]
The Home Depot’s Melanie Babcock on the Rise of Retail Media Networks
Melanie Babcock joined The Home Depot in 2013 as Senior Director of Social Media and rose through the ranks to become Vice President of Retail Media+ and Monetization in February of this year. RM+ is the largest home improvement retail media network. StreetFight sat down with the Ann Arbor, Mich., native to get her insights […]
Groceries Have Opportunities to Build Customer Loyalty
Global consumers, feeling cautious in an uncertain economic climate, are going on fewer holidays and eating out less frequently, according to data analysis from Eagle Eye. This SaaS company powers real-time customer loyalty programs and promotions for grocers and retailers in the U.S. and abroad. In a report, “Grocery’s Great Loyalty Opportunity,” the findings suggest […]
Boom & Bust: Learnings from Multi-location Brands
What do Brooks Brothers, White Castle, and 7-Eleven have in common? They are among the multi-location retailers, restaurants, and convenience stores founded 50+ years ago and are still operating today. Restructuring, downsizing, and a move to omnichannel sales are inevitable. When you read about brands that have survived and even thrived over the decades, many […]
Lauren Niehaus Shares 7 Things Retailers Can Learn from the Cannabis Industry
On 4/20, now considered the “national holiday” for cannabis retailers and consumers, I spoke with Lauren Niehaus, Executive Director of Government Relations at Trulieve.Trulieve has the largest retail footprint of cannabis dispensaries today, spanning 185 locations across 10 states — and growing. Growing is an aspect of what Trulieve currently does. Cultivation is part of […]
Experiential Marketing: Connections Over Impressions
Experiential marketing is the future of advertising, not just because it’s fun for participants and makes them feel more connected to the brand – though that’s true in a well-executed campaign. It’s the future because it’s more effective. As Business News Daily notes, when people participate in a brand experience or interaction, 40% say they […]
The Road Ahead: What Autonomous Cars Teach Us About Marketing Automation