News and Analysis

Street Fight Daily: Google Builds an Anti-Amazon Retail Alliance, Inside the War on Delivery

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Target Takes Voice-Activated Shopping Nationwide with Google, Joining Walmart… How Walmart, Amazon, Target, and Others Are Fighting to Forge Best Delivery Practices… Lyft Will Use Google Maps as Default Navigator for Drivers…

Brands Aren’t Effectively Planning for Personalization and Segmentation Ahead of the Holidays

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A report from B2C marketing and analytics company Zaius shows that many companies, though they claim to be spotlighting personalization and segmentation as a way to engage customers, are actually not capably following through.

JustPremium CEO Details Industry Campaign Against Ads That Users Hate

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Among the most hated by both desktop and mobile users are pop-ups, auto-play videos with sound and large sticky ads. The Coalition for Better Ads, which includes many members of the ad industry, trade associations and a few news publishers, is developing new standards to give users a better experience when they encounter an ad message.

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Yelp Hits 100 Million Uniques as Users Shift to Mobile

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Yelp reported mixed earnings on Wednesday as wider than expected losses tempered strong revenue growth in the fourth quarter. The reviews site brought in $41.2 million during the quarter, taking its annual revenue to $137.6 million for 2012. The overwhelming majority of its revenue growth came on the backs of local advertisers as brand spending remained flat…

Channeling Starbucks, FiveStars Seeks Loyalty in the Form of a Gift Card

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The Mountain View, Calif., company is launching a new gift card product aimed at helping businesses transform new customers into returning customers through its POS-integrated loyalty platform. The company has piloted a co-branded gift card with a handful of small retail chains since December, and plans to open the feature to its smaller merchants with the release…

Why Mom-and-Pops Will No Longer Pay for ‘Social Media Management’

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The social media hype bubble has burst, and most very small businesses have not realized their ROI in social media. They’re not willing to pay my company — or anyone else — hundreds of dollars a month to market their company on Facebook or Twitter. Instead they are diverting those dollars to pay per click options, SEO, optimizing their websites for conversion and mobile, or targeted local media advertising…

Survey ‘Paywalls’ May Not Be as Good as They Sound for Local Media

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While surveys may be a good source of revenue, it’s not a long-term solution for local news sites:There is an inherent supply-and-demand issue — not very different from the one that arises with online display ads. As more and more publishers adopt Google Consumer Surveys, Google can begin dropping its publisher payout because it has enough supply…

Street Fight Daily: Gannett Paywall Pays Off, AOL Sunsets Hipster.com

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A roundup of today’s big stories in hyperlocal content, commerce, and technology.The Case for Paywalls: Gannett Gains While Digital First Experiments (Poynter)… More Change At AOL: Photosharing App Hipster.com Is Shutting Down (TechCrunch)… PayPal Destroys Google Wallet, MasterCard, Square, and Visa in Digital Wallet Study (VentureBeat)…

Discussion of Local Marketing Emphasizes the Essential Role of Data

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In a webinar on Tuesday YP’s Sanjay Sood and Andrew Shotland of LocalSEOGuide talked about the evolving local data ecosystem as well as the growing opportunities for marketers to leverage these new datasets to buttress existing local marketing efforts…

Understanding the Local Consumer’s Online Path to Purchase

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Consumers are using the web to become highly informed about everything they buy, and what they see (or don’t) about a business online affects whether they purchase from that company. It’s much more complex and time-consuming for small businesses to reach these digital consumers than ever before, so it’s up to solutions providers to help clients create and sustain a total web presence…

5 Misconceptions SMBs Have About Mobile Advertising

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Even as small and medium-sized businesses are increasingly warming to digital marketing, questions and misinformation persist about how mobile campaigns reach local consumers and influence their behavior. We asked a few folks who work in the mobile sphere to provide us a taste of the kind of concerns about mobile ads they’re hearing from SMBs…

Facebook Looking for Local Media Partners With ‘Reach and Relationships’

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“In an ideal world, all SMBs would come to Facebook to manage their own pages,” said Dan Levy, the company’s director of small business. “But our recognition is that there are folks who have those trusted relationships with SMBs,” and Facebook wants to work with them…

Street Fight Daily: ‘Find My Friends’ on Facebook, DFM Considers Paywall

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A roundup of today’s big stories in hyperlocal content, commerce, and technology.Facebook Is Said to Create Mobile Location-Tracking App (Bloomberg)… Digital First Media is Working on Paywalls, Even Though It Really Doesn’t Want To (PaidContent)… Will “Stalking Apps” Be Stopped? (Time)…