News and Analysis
With Yext Integration, ShopKeep Looks Beyond Payment Processing
More than 24,000 small businesses using an iPad-based point-of-sale system from ShopKeep now have access to online presence management tools from Yext, thanks to a new partnership between the two firms. The partnership raises the stakes in ShopKeep’s push to control a greater share of the SMB market.
Survey: Retail Associates Seek Mobile Tech to Defend Against E-Commerce
According to the results of a new survey out this morning, nearly half of store associates say consumers are sometimes more knowledgeable about products than they are, but assistive mobile devices are helping these associates prevent customers from leaving their stores empty-handed and making their purchases online.
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PublicStuff Gets Answers for Local Citizens, Even in Chinese
Local publishers have long served their communities by shining a light on municipal issues until the folks at City Hall take notice and fill in those dangerous potholes. But in the past few years we’ve also seen several startups pop up that want to make an even more direct connection between citizens’ complaints and government action…
Street Fight Daily: Desktop Local Search Drops, Print YP Death Watch
A roundup of today’s big stories in hyperlocal content, commerce, and technology.… Search On Smartphones Up 26 Percent, On Tablets Up 19 Percent In 2012 (Search Engine Land)… Annual Print YP Death Watch (Blumenthals)… The Yext Big Thing (Crain’s New York Business)…
6 Things I Learned About Local By Failing in Local
I remember the bright-eyed conversation I had with my eventual partner Ed Lucero that sparked Tackable. It was 2009, and Instagram was being born somewhere else. The iPhone was brand new, and developers were racing to build apps that captured the power of local information. There are two worlds out there, I told Ed, the physical world and the digital world. Overlay the two, and things get interesting. Imagine!
Case Study: Walmart Expands Mobile Efforts With Scan & Go App
The retail giant isn’t trying to dissuade customers from using their smartphones while they shop. In fact, the retailer is beefing up the carrier signals inside its stores to make it easier for customers to get online. Instead, the company is combating the threat of showrooming by encouraging customers to fill their screens with its own mobile application.
DNAinfo’s NYC Schools Guide Shows Off ‘Network Effect’
The neighborhood-centric news site has created a guide that lets users zoom in and out so they can get the nitty-gritty about specific schools and compare it to other schools throughout New York City. The way the design uses dots and arrows to retrieve many pages of articles is a singular achievement in user-friendliness…
Pricing Engine Pools Data to Help VSBs Spend Wisely
With legacy local media companies starting to scale marketing services products, startups now have an increasingly viable channel to manage and distribute marketing products for very small businesses (VSBs). Pricing Engine has built a paid search and display manager that uses collective knowledge to help the smallest businesses effectively buy ads online…
Street Fight Daily: Yelp Quantifies Its Value for SMBs, Identifying Anonymous Location
A roundup of today’s big stories in hyperlocal content, commerce, and technology.… Yelp Announces A New ‘Revenue Estimator’ For Small Businesses (TechCrunch)… Why the Collision of Big Data and Privacy Will Require a New Realpolitik (Paid Content)… How Indoor Location Could Find Its Way into Apple Services (GigaOm)…
Local Retail Won’t Disappear — Mobile Will Transform the In-Store Experience
“The changes in the next five years in retail will be more profound and transformational than the last 100 years in retail have been because largely because of mobile,” said Cyriac Roeding, CEO of Shopkick. “I don’t think people will go [to stores] because they need something. I don’t even think they’ll go because they want something. I think they’ll go because they want to feel better.”
6 Tools for Creating Performance-Based Offers
As pure-play daily deals sites struggle to remain attractive to local merchants, a new model for offers is beginning to emerge. Rather than giving blanket discounts on general merchandise — a hallmark of the original Groupon deals — brand advertisers are increasingly opting to use performance-based offers as a way to drive traffic without necessarily hurting the bottom line. Here are six tools that merchants can use to create performance-based marketing offers…
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Beyond Search: AI Visibility the New Growth Lever for MULO Brands