News and Analysis

Consumers Demand Personalization, Range of Features from Brand Apps

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Consumers demand high and varied functionality from brand apps. About three in five consumers expect promotions and exclusive deals and loyalty programs, and half want to make purchases within the app, a report released this week by digital and mobile development firm WillowTree indicated.

Street Fight Daily: Consumers Want More from Brand Apps, Google Beefs Up on Big Data Analytics

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Consumers Demand Personalization, Range of Features from Brand Apps… Chasing AWS and Azure, Google Acquires Cask Data to Beef Up on Big Data Analytics… In the Pivot to Paid, Publishers Fear the Churn Spiral…

What Gmail’s Redesign Means for Email Marketers

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Google’s recent announcement that it would launch a major Gmail redesign and roll out new features was met with a collective ‘meh’ from users, but Gmail’s new features could bring big changes for email marketers.

Commentary

Survey ‘Paywalls’ May Not Be as Good as They Sound for Local Media

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While surveys may be a good source of revenue, it’s not a long-term solution for local news sites:There is an inherent supply-and-demand issue — not very different from the one that arises with online display ads. As more and more publishers adopt Google Consumer Surveys, Google can begin dropping its publisher payout because it has enough supply…

Understanding the Local Consumer’s Online Path to Purchase

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Consumers are using the web to become highly informed about everything they buy, and what they see (or don’t) about a business online affects whether they purchase from that company. It’s much more complex and time-consuming for small businesses to reach these digital consumers than ever before, so it’s up to solutions providers to help clients create and sustain a total web presence…

Selling Local Is Hard — Here’s What You Need to Do to Make It Work

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For the past couple of months I’ve been testing a new targeted local online advertising product as part of my fellowship project at the Donald W. Reynolds Journalism Institute.The test has been essentially to sell the product to regional businesses within a given market. And at the end of the two-month trial, after calling on more than 150 businesses multiple times, I have a much greater appreciation not only for local salespeople but for the brands in the marketplace that can sell local…

Latest Posts

Two Years After Pulling Back, Gilt City Moves Ahead

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Following a retrenchment, Gilt City is growing again. Street Fight caught up with Steven Schneider, the president and general manager at the local shopping site, to talk about the evolution of local commerce, the business of curation, and the changing relationship between ecommerce and brick-and-mortar marketplaces for retailers…

Finding the Right Point of Contact At: An Agency

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Breaking into the big-time and selling to a national brand usually involves going through an agency. However, locating the best point of contact at a media planning and buying agency with hundreds—if not thousands—of employees is a process that requires experience, skill, and quite a bit of patience. Here are five strategies for finding the right person to pitch in an agency setting…

Street Fight Daily: Airbnb Eyes Hotel Tonight, Square Rethinks The Reciept

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technologyAirbnb Takes on Hotels With Last-Minute Booking (Verge)… Square Turns the Lowly Receipt Into a Giant Opportunity (Wired)… Let’s Face Facts: Mobile Wallets Are Doomed (ReadWrite)…

3 Mobile Marketing Musts for Brick-and-Mortar Retailers

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Over the past few years we’ve seen the mobile marketing industry mature, with new standards and best practices emerging to help marketers reach mobile consumers as they move throughout their day. Here are three mobile marketing strategies which have become table stakes for physical retailers…

5 Platforms That Gather In-Store Analytics from Surveillance Footage

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Nearly 64% of retailers have installed some form of IP-connected video surveillance system to protect against theft. Now, a relatively new category of hyperlocal vendors are providing businesses with new ways to capitalize on the technology they already have installed. Here are five tools that retailers large and small can use to make more strategic operational decisions based on the data they gather from video surveillance cameras…

Street Fight Daily: Square Kills Wallet App, Yelp Integrates Booking Service

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technologySquare Pulls Failed Wallet App as Troubles Mount (Wall Street Journal)… Yelp Bites Back At OpenTable, TripAdvisor And Google With Free Yelp Reservations Service (TechCrunch)… Apple Reportedly Integrating NFC Technology into iPhone 6 (MacRumors)…

For Local Commerce Startups Like Homejoy, A Choice of Whom to Disrupt

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Airbnb’s recent decision to become a hospitality brand has deep implications for a growing segment of startups that have built similar digital marketplaces for a number of traditionally offline industries. Today, these startups face a similar ontological decision: should they become a consumer brand, expanding deeper into a given industry, or should they expand horizontally, working to disrupt Yelp, Google and the other more horizontal mainstays of local search and discovery…

6 Tools Publishers Can Use to Monetize Their Business Directories

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directoryHyperlocal publishers are frequently on the lookout for new ways to generate revenue from their sites, and one of the most straightforward revenue diversification strategies involves launching a business directory. Here are six tools that publishers can use to monetize business directories on their hyperlocal sites…

Street Fight Daily: Airbnb Eyes Travel, Square Goes After Grubhub

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology…. Airbnb Looks Beyond Flat-Sharing to Tickets and Travel (Financial Times)… Square Branches Out Into Food Ordering With New Square Order Service (TheNextWeb)… Foursquare goes Oprah: You’re a mayor and you’re a mayor (Engadget)…

Why One Investor Thinks Foursquare Has a Future in Ad Tech

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Add this to the interesting-but-never-going-to-happen suggestion box for Foursquare: ditch the consumer business altogether. Nihal Mehta, a New York-based entrepreneur-turned-investor, thinks that Foursquare might find a bigger business by bailing on its local search ambition to put its algorithm to work as an attribution product for mobile advertising…