News and Analysis

online privacy

Apple Takes Advantage of Facebook’s Foul Play to Make a Privacy Statement

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Not only did Facebook’s “Research” app, which paid 13- to 35-year-old users $20/month to access their search history, emails, and private messages, set off every imaginable alarm on the this-will-look-bad-when-the-exposé-comes-out PR radar (one of the world’s most powerful corporations must be lacking one of those), but the app also blatantly violated the terms of Apple’s Enterprise Developer Program, which proscribes distributing apps to consumers. It probably didn’t help that Facebook was searching tweens’ data for dirt on its competitors. 

Privacy, Poor Management, and Sex Scandals Can’t Touch the Duopoly’s Ad Growth—Yet

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It will likely take a significant downturn in spending or overall economic well-being for Big Tech to feel some major financial pain. And while great for Google, Facebook, Amazon, and Apple, that’s got to be concerning for industry watchdogs wondering whether these businesses are too entrenched in digital search, advertising, and commerce to be challenged—because the past year was not hot for Silicon Valley, and yet the presses keep printing dollars.

Williams-Sonoma Sues Amazon, Underscoring War Over E-Commerce Monopolization

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Foreshadowing a battle over Amazon’s overwhelming control of e-commerce, Williams-Sonoma filed a lawsuit against Amazon in the final days of 2018, charging that the retail juggernaut used its market power to copy the furniture maker’s products and squeeze it out of the market.

Commentary

5 Steps to Identifying the Channel Partners That Will Grow Your Business

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It’s no surprise they call the golden rule of channel sales the 90/10 rule where 90% of the sales are going to come from 10% of your partners. The best approach to this problem is to come up with frameworks you can use to focus on those most likely to end up in the winner bucket.

Super Retailers Face Super Location Data Problems

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Managing location data across hundreds and thousands of locations requires dedicated resources to scale the data and change it. Just as importantly, a business must treat location data as a competitive asset, organized and managed like inventory.

Is Google Shrinking the Local Pack?

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The reduction of local search real estate represents a huge challenge to marketers, who must work even harder to ensure their clients’ listings can compete in a shrinking field. It also suggests that a strategy combining organic and paid efforts is becoming ever more important.

Latest Posts

The Price of Free Listings Revisited: A Hyperlocal Business Perspective

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The proliferation of online directories and directory services has made the local business owner’s life harder. It means more places to manage vital information and more third-party providers that control access to directories. Between the time and effort required to manage aggregators and the volume of citations, few small business owners do it themselves. As a result, the only stakeholders that truly know what information is authentic often are left out of the conversation.

Street Fight Daily: In-N-Out Burger Sues DoorDash, Uber Partners with TomTom

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… In-N-Out Burger Sues DoorDash for Delivering Its Food Without Permission (Recode)… Uber Signs Digital Mapping Deal with TomTom (New York Times)… Angie’s List Shares Surge After Company Rejects IAC Offer (USA Today)…

In Local Marketing, ‘Obsolete’ Is All Relative

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The pace of innovation is such that many new technologies are deemed “obsolete” before small business owners get the chance to fully understand them, let alone implement them in their business. Many feel left behind the curve as a result. But obsolete is not an absolute condition when it comes to marketing techniques. Where marketing tactics and technologies are underutilized, potential for competitive gains still exists.

Do You Bing? If Not, It’s Time to Start

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Microsoft recently announced that Bing turned its first profit since being launched in 2009. The company continues to extend its reach, grow its share of the search market, and add features that make it a stronger commerce tool. The question businesses should be asking is not whether Bing will catch up to Google, but whether they view Bing as a critical publisher to improve the reach of their location data.

Street Fight Daily: Amazon Food Delivery Expanding to More Major Cities, Google Maps Goes Offline

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Amazon Plans to Roll Out Restaurant Delivery in Cities Across the Country (Recode)… Google Maps Is Adding Offline Navigation and Search (The Verge)… Brand Advertising in Programmatic Era Fattens Margins for Big E-tailers (Ad Age)…

Dealmakers: Growth Hacking with Sales Automation Technology

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We tend to think of fragmentation as a major hurdle, but it means opportunities as well — to leverage content, data, and analytics to create an efficient, effective lead pipeline. Investors are turning their attention to this opportunity, pouring money into and acquiring companies that facilitate sales and marketing automation. What distinguishes the companies receiving investment dollars this year is that they uniquely embrace the concept of “growth hacking.”

Food Ordering

6 Tools Restaurants Can Use to Accept Mobile Orders

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The mobile ordering landscape is quickly evolving, with increases in consumer demand fueling the growth. Even independently owned restaurants with just one or two locations are feeling the push to offer their customers mobile ordering. Here are six platforms restaurant owners can use to meet the demand.

Street Fight Daily: Google and Flipkart Partner to Eliminate Apps, Groupon’s Ideel Takes a Hit

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… With a Mobile Website Like An App, Flipkart Takes a Swipe at Apple (New York Times)… Groupon Site Ideel to Pack Up and Ship Out of New York (Crain’s New York Business)… Legacy Retailers Struggle to Ramp Up Mobile Marketing (Ad Age)…

#SFSNYC VIDEO: Smartphones Will Make the Connected Store a Reality

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Implementing technology in retail environments as means of “saving” brick-and-mortar stores has been a consistent theme in recent years. But consumers have sent a clear message that the connected store can’t be about technology for technology’s sake. Smartphones’ increasingly central role in the shopping process, from research to purchase, makes them the logical link between connected shoppers and connected stores.

Franchises Make Scale Profitable for TAPinto.net’s Two-State Network

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TAPinto.net has taken its New Jersey-centered franchise model for community news to adjacent and competitive Westchester and Putnam Counties in New York State’s heavily suburban Lower Hudson Valley. In this Q&A, founder and CEO Mike Shapiro explains how he’s been able to scale his seven-year-old community network through franchising, and do it largely through self-financing.