News and Analysis

How Marketers Are Making In-Store Metrics More Reliable

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In-store marketing platforms are designed to spit out all different types of metrics. Return-on-ad-spend (ROAS), customer acquisition costs (CAC), cost per visit (CPV), and customer lifetime value (CLV) are just a few of the metrics that marketers regularly track. But how reliable are these metrics, and what do they mean for big-picture business growth? The ad tech company S4M is aiming to answer that question. The company recently released a new feature as part of its FUSIO drive-to-store platform.

Local Search Association Crowns the Best Solutions in Local

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At its annual conference in Dana Point, CA, this week, the Local Search Association recognized the best solutions in location-based search and advertising with its annual Ad-to-Action awards. Award winners, who competed in a field of over 80 entries and were selected by judges representing companies such as Google, Amazon, and Walmart, included Brandify, PlaceIQ, and Vendasta.

7 Delivery Trends You Should Know in 2019

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Greater customer expectations and technological advancements are driving big changes in delivery. What’s more, the delivery experience has emerged as a differentiating factor for customers when choosing one retailer over another. eCommerce retailers that operate solely online and omnichannel retailers that offer a physical and digital presence are both beginning to expand their delivery options to meet customer demand. Here are seven trends that will define retail delivery during 2019.

Commentary

Why Local Businesses Should Embrace Google’s New Rich Answers

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If you’re concerned about attracting customers through SEO content, you likely have mixed feelings about the recent enhancements made by Google to improve user experience. But here are three ways that Rich Answers can actually improve the quality of your web traffic.

Lessons for Mobile Marketers From Meeker’s 2016 Internet Trends Report

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The report focuses on several trends that should be of interest to retail marketers and their mobile marketing strategies. For starters, there is less differentiation between products, brands, and retailers. These days, products evolve into brands, brands become retailers, and retailers become products.

5 Steps to Identifying the Channel Partners That Will Grow Your Business

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It’s no surprise they call the golden rule of channel sales the 90/10 rule where 90% of the sales are going to come from 10% of your partners. The best approach to this problem is to come up with frameworks you can use to focus on those most likely to end up in the winner bucket.

Latest Posts

Holiday Shopping Data Roundup: $39 Billion to Be Spent Locally This Year

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The holiday season isn’t just a big time of year for retail spending; it’s also a big time of year for retail spending data. The stats indicate one common trend: Purchasing is going to be more omnichannel than ever. Here’s a rundown on some key data points for this holiday shopping season.

Street Fight Daily: Google Bug Buries Search Results from Yelp and Other Competitors, Jet Raises $350M

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Google Says Local Search Result That Buried Rivals Yelp, TripAdvisor Is Just a Bug (Recode)… Amazon Rival Jet.com Raises $350M Series B (USA Today)… Twitter’s Head of Retail Predicts Five Holiday Trends for His Platform (Adweek)…

Beacons to Shine a Light on Consumers’ Murky Path to Purchase

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Retail activity this holiday season promises to be more omnichannel than ever, courtesy of the ever-present smartphone. That raises the stakes for retailers in terms of their preparedness and complicates their attribution metrics. With online-to-offline shopping dynamics in focus, this may be the long-awaited breakout year for beacon technology.

Classroom as Incubator: University of Florida Produces National Health Site for Young Adults

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Every institution of higher learning has myriad news sources, from official newspapers to social media platforms. Some college publications have ambitions and appeal that transcend the campus boundaries. One such example is The Student Body, which emerged from a class at the University of Florida’s College of Journalism and Communications in Gainesville and now aims to reach a national audience.

Street Fight Daily: The Food Delivery Obsession, How Holiday Shopping Could Boost Beacon Tech

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… In ‘Overcrowded’ Food Delivery Market, Venture Capitalists Are Still Hungry for More (Bloomberg)… This Is How Macy’s Will Target Its Facebook and Instagram Ads for the Holidays (Adweek)… Events: Delivering 30-50 Percent Margins for Media Companies (LinkedIn Pulse),,,

RetailMeNot’s Hoyt: This Will Be the Most Personalized Holiday Season We’ve Ever Had

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Today marks the beginning of a crucial week and month for retailers, as shoppers clamor for deals and steals on presents for family, friends, and coworkers. Whether in-store, online, or a mobile device, an astounding amount of retail business will be transacted in the next five weeks. RetailMeNot vice president of communications Brian Hoyt said to expect a more personalized, more omnichannel holiday shopping season this year, courtesy of the ever-present smartphone.

5 Ways Merchants Can Use Hyperlocal Tech to Improve Service This Holiday Season

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With the holiday season upon us, local merchants are pulling out all the stops to entice shoppers into their stores and away from their computers, with many focusing on customer service as their differentiator. Here are five ways local merchants can improve customer service this holiday season by implementing hyperlocal technology.

Street Fight Daily: LivingSocial and ‘Unicorpses,’ Airbnb Raises $100 Million

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… LivingSocial Offers a Cautionary Tale to Today’s Unicorns (New York Times)… Airbnb Raises $100 Million Only Months After Last Funding Round (Fortune)… Detour App Shows the Promises and Challenges of GeoLocation Travel Tech (Skift)…

Square Deal: Payments Startup Passes First Test as Publicly Traded Company

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Square made its debut on the public markets yesterday. After its much-commented-on offering price of $9 per share, which some took as a shot across the bow for unicorn startups, the Jack Dorsey-helmed payments firm surged more than 45 percent in its first day of trading. The pressure may be off Square momentarily, but it won’t stay that way for long.