News and Analysis

mobile notifications

Brands Are Pushing More Notifications During Covid-19. Here’s Why

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According to a benchmark study of more than two billion app installs, recently released by the notifications and customer engagement platform Airship, users are quicker to click on notifications now than before the pandemic began. Thirty-two percent of website visits by opt-in users in March were from direct opens of web notifications, as direct open rates for mobile app push notifications reached their absolute-highest average rate in more than four years.

Why Brands Are Turning to Influencers During Covid-19

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Brands are on delicate ground as they look for ways to promote their non-essential products during the pandemic. Stay the course with existing marketing strategies, and it looks like the brand is ignoring a global health crisis. Push too strong with coronavirus-themed ads, and brands run the risk of being seen as capitalizing on the tragedy.

The solution that some brands have come up with is to put the ball in the influencer’s court.

7 Ways Retailers Are Using Mobile Messaging to Connect During the Pandemic

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By most measures, it appears that retailers have a tough road ahead of them. While deep investments into ecommerce and steep discounts on existing merchandise are expected, many retailers are exploring other avenues in a bid to connect with customers and offer a sense of assurance during the pandemic. Mobile messaging platforms are being utilized in new and unexpected ways. With open rates close to 100%, texting has become the communication channel of choice during the ongoing pandemic.

Here are seven examples of ways that retailers are using mobile messaging to connect with customers during Covid-19.

Commentary

What Google’s New Review Guidelines Mean for SMBs, Agencies, and Vendors

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Given Google’s new anti-review gating guidelines, what’s important for businesses, Mike Blumenthal tells David Mihm in their biweekly column, is to “make giving direct feedback to the business extremely easy. Most unhappy consumers just want to express their dissatisfaction and given a choice will do so directly with the business rather than on a review site.”

LBMA Podcast: Postmates & DoorDash, Foursquare, Uber

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This Week in Location Based Marketing is a weekly video podcast from the Location Based Marketing Association with Asif Khan & Aubriana Lopez. On the show this week: Mercedes Benz, Landmark + Sony Music, China’s BingoBox, Gordon’s Gin teams up with Weve, Foursquare’s new API, Uber expands bike sharing.

Berkeleyside.com Raises $1 Million With News Industry’s First DPO

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The established pure-play is now putting together a guide for how other news providers can convince their communities to make the same kind of high-response “impact investment.”

Latest Posts

Street Fight Daily: Brands Cash in on Mobile Search Ads, Amazon Aims to Put Alexa Everywhere

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Brands See Big YoY Jumps In Revenue on Mobile Search Ads During 2016 Holidays… At CES 2017, Amazon Revs Alexa Everywhere Strategy… Marketing Automation is Powerful, But It Can Limit Internal Visibility for Brands…

Sponsored Post: 5 Digital Marketing Trends for the New Year

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If 2016 was any indication of the fast-paced world of digital marketing, 2017 is sure to be another wild ride. To help businesses of all sizes keep up with the constantly changing technology, Vivial has put together our top five digital marketing trends and predictions for the new year.

inMarket Launches Ambient Intelligence Platform for Brands

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Beacon proximity and location intelligence company inMarket announced this morning that it’s launching an ambient intelligence platform designed to change the way brands engage with consumers inside entertainment venues across the U.S.

Is There an SMB Analytics Market? And If So, What Should It Measure?

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“I’m not convinced small businesses without a full-time in-house marketer really care about analytics,” David Mihm tells Mike Blumenthal in their bi-weekly chat. “They certainly don’t have the time or expertise to dive in each week and change their marketing or customer service behavior based on what a dashboard is telling them.”

Street Fight Daily: Retail Brands Deploy AI, Google Teams with Fiat Chrysler on Connected Car Tech

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… 5 Brands Infusing Retail with Artificial Intelligence… Google Teams with Fiat Chrysler to Turn Android Into Top Platform for Connected Cars… Wendy’s Taps Spotify Branded Moments to Catch You When You’re Hungry…

New AIs Offer Surprisingly Traditional Results for Local

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At least for now, Alexa and Google are thinking of AI-powered local search in the traditional sense of providing the user with a range of relevant options — even when organic search is trending toward the single best answer.

Inform Your Multichannel Customer Experience Strategy

Can Chat Apps Help Local Papers ‘Talk’ Their Way Out of Distress?

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Messaging apps would be the ideal medium for U.S. dailies to capture committed readers in the emerging era of the “New Localism.” The big advantage of chat apps is that publishers can send questions and other “push” notifications to subscribers that promote high levels of engagement.

Street Fight Daily: Publishers’ Doubts About AMP, Snap Leverages Machine Learning for Ad Targeting

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Publishers Express Doubts About Google AMP… Snapchat Is Beginning to Use Machine Learning to Improve Advertising… Voice Search is Different, Not Better…

Street Fight’s 10 Most Popular Stories From 2016

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In the local space, 2016 brought both consolidation and renewal. Major players were acquired, while other companies experimented with innovations in bots and AI, VR/AR and a new generation of voice search. Here’s a look back at the top Street Fight stories (at least in terms of traffic) this year.

Raise Report: New Funding for HelloFresh, Rent the Runway, Dynamic Yield

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Every two weeks, we round up some of the biggest fundraises taking place in hyperlocal marketing, commerce, and tech. This week’s edition includes funding for Numetric, Byte Foods, Xplenty, and Never Eat Alone.