News and Analysis

Leadferno Launches to Power the Front End of Five-Star Customer Experiences

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When Aaron Weiche, CEO and co-founder of Leadferno, started his previous company GatherUp, the goal was to help businesses organize data on customer experiences and boost their reputations. Now, Weiche is onto his next venture, which aims to set up the communications infrastructure that will help businesses kick off those five-star customer experiences.

Local Newsletters Are Good for Covid Information — And Marketing

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Publishers are taking advantage of localized media to disseminate Covid information. Those same geo-targeted messages can provide effective audiences for marketers, says Kerel Cooper, CMO at email marketing platform LiveIntent. He elaborated on that view in a Q&A with Street Fight.

Innovation Brief: Facebook, Zoom & Delivery Robots

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On a semi-weekly basis, Street Fight’s Innovation Brief series aggregates and analyzes happenings from across the technology and media spheres. This week, we look at Facebook’s latest ad reforms, Zoom’s ‘Focus Mode,’ and delivery robots going to college.

Commentary

The Promise of XR and 5G

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As we approach the 5G era, the dramatic quantum leap of 5G service enhances many creative capabilities in XR, providing richer user experiences and giving marketers and developers a larger digital playground to expand their creative talents.

Still, there’s confusion in the market over how these innovations work and, critically, how they can work together. Let’s take a closer look.

Will Google Ask Businesses to Pay for Listings?

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Google recently sent surveys to a number of Google My Business (GMB) users, asking a range of questions about their local marketing activities and their level of interest in certain paid features within GMB. The survey suggests that Google is at least thinking about a paid version of the GMB feature set. For the local search industry, a paid GMB product offered to businesses of all types could be quite disruptive, especially if it ended up gradually degrading the value of organic listings.

Voice Marketing Starts with Smart SEO

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How can enterprises better leverage voice search for brand marketing? To start, winning in voice search demands many of the same strategies as search engine optimization (SEO), as the goal in both cases is to get your content to rank position zero on search engine results pages (SERPs) by focusing on authority.

Latest Posts

Street Fight Daily: Target Acquires Shipt, Facebook to Stop Paying Publishers for Video

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Target Acquires Instacart Competitor Shipt to Compete with Amazon… Facebook Plans to Stop Paying Publishers to Make Videos for News Feed… Uber Under Criminal Investigation, Justice Department Confirms…

Report: CMOs Overwhelmed By Cost of Mobile Ad Fraud

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According to a new, mobile ad fraud has become an accepted part of doing business, with 69% of marketers citing that at least 20% of their budgets are being exposed to fraud on the mobile web.

Cloud Summit: Cisco Ramps Up Its SaaS Solutions for SMBs

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Giant enterprise tech firms like Cisco are well-equipped to provide SaaS services. But in selling to SMBs they have had to re-think the marketing approaches that have worked with larger customers.

Street Fight Daily: Inside Amazon’s Fast-Growing Ad Biz, Facebook to Book Ad Revenue Locally

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Know AAP from AGM and AMS: How Amazon’s Major Ad Offerings Work… Facebook to Book Advertising Revenue Locally Amid Political Pressure… Sephora Mastered In-Store Sales by Investing in Data and Cutting-Edge Technology…

Can Facebook Contend in Local Search?

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Facebook has been formidable in a few key areas of local — mostly among SMBs. It has penetrated further in SMB adoption than any other entity to date, and Street Fight data indicates sustained growth. That’s half the battle for Facebook: The other half is gaining equal favor as a local search and discovery engine among users.

Holiday Countdown: 5 Powerful Mobile Marketing Activations that Drive Sales

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With the right approaches and strategies, stores can connect with consumers throughout December, even as the clock ticks down to everyone’s end-of-year celebrations. So, hitch your sleigh to the following five activations — put these in your marketing mix and get ready to toast your company’s end-of-year sales with a cup of retail cheer.

Street Fight Daily: Google Bests Facebook on Web Traffic Referral, How BBC Uses Voice Assistants

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… In Reversal, Google Now Sending More Traffic to Publishers than Facebook… How the BBC Is Using Voice-Assistant Platforms… The Mall of America’s New Chatbot Makes Holiday Shopping Easy…

Google Websites — To Infinity and Beyond?

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“In the developing world, Google has a simplified path to the GMB where if a business first creates a website they can get verified more easily,” Mike Blumenthal notes. “Thus the website becomes the hook into Google’s data funnel. In the US, and most other developed countries, I would speculate that it is typically the other way around”

At Cloud Summit, a Focus on the Transition to SaaS Services

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ReachLocal’s CPO Kris Barton noted that SaaS churn is typically between 6 percent and 22 percent. Media churn is between 39 percent and 86 percent. The key is to provide an integrated marketing system, said Barton: “Sixty-four percent are more likely to use a marketing system when it is integrated with core business systems.”

Big Political Ad Spend Set for Local in 2018, but Will News Sites Be Ready?

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Political ad spending totaling $1.9 billion will pour into the digital space, most of it on the local level, Borrell Associates estimates in its 2018 forecast. But daily newspapers and local news “pure-plays” will have to fight hard for their share against Facebook, Google and the other digital platforms.