News and Analysis

Social Apps Are Creating a New UX for Local

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Young consumers are increasingly discovering local shops and restaurants on TikTok and Instagram, not Google or Yelp. An appetite for immersive visual experiences is behind the trend.

What Does Google’s Decision to Postpone Cookie-Cutting Mean for Multi-Location Brands?

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Multi-location brand marketers got a big break last month, when Google announced its decision to postpone deprecating third-party cookies until at least 2024. The temporary respite gives marketers additional time to consider the changing landscape, especially when it comes to targeting customers online.

What’s Behind Lyft Media?

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As you may have heard, Lyft announced a new advertising initiative this week. Known as Lyft Media, it brings ads and sponsored content to all the places where Lyft has your attention. That includes everything from car rooftops to all those captivating pixels within its app during rides.

Commentary

How to Move Your Classes or Programs Online – Tips for Small Businesses

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A week before it ran several online classes, Practical Martial Arts didn’t have a video strategy or an online conferencing platform, and the couple was terrified about what the stay-at-home order meant for their beloved business, their customers, and their employees. But in a couple days they were able to pivot. And you can, too.

If you’re looking to offer online versions of your in-person business or are simply looking to connect online while we ride this out, below are some tips and resources to help you go virtual, too.

Location Weekly: Mark Michael, Warren Zenna, Pinterest Adds Shop Tabs Feature

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In this episode of Location Weekly, the Location-Based Marketing Association hosts Mark Michael of DevHub and Warren Zenna of Zenna Consulting. Asif Khan and Aubriana Lopez also discuss Pinterest adding a new Shop tabs feature and Burger King encouraging kids to do math for free.

How Agencies and Advertisers Can Target Relevant Audiences During Covid-19

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Since establishments have limited services to take-out, pick-up or delivery, advertisers are creating geofences where they know consumers are still going. Rather than using the actual footprint of a restaurant, advertisers can use custom polygons to include the pick-up area in the parking lot or the QSR’s drive-through area.

Getting creative to find restaurant audiences is just the tip of the iceberg, however. Even when large portions of the population are staying home, there are ways to find and advertise to audiences that are high-intent in a range of consumer categories. There are several commercial and public locations that you can target to help find audiences that are relevant to your clients and your campaigns. Below I detail optimal strategies for major categories of brick-and-mortar physical businesses.

Latest Posts

Choice: The Ingredient That Drives Higher Mobile Engagement Across All Marketing Use Cases

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Dan Slavin: To appeal to all consumers, you must use a mix of mobile channels, such as text, mobile wallet, and apps. Your consumers have a specific preference when it comes to receiving retailer promotional messages. Your mobile marketing strategy must cater to this preference.

Inform Your Multichannel Customer Experience Strategy

Facebook to Integrate Technical Infrastructure of WhatsApp, Instagram, Messenger

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While the move indeed indicates that Facebook’s chief executives are looking to centralize acquired properties that once operated with relative autonomy, the integration also marks a response to growing concerns over user privacy. Under this new technical configuration, all the messaging platforms will be endowed with end-to-end encryption, warding off the possibility that people other than those taking part in conversations will ever read messages sent on the platforms.

How 6 Brands Are Using AR to Drive Experience Marketing

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Worldwide spending on AR is expected to reach $215 billion by 2021, as new hardware ships and AR moves further into the mainstream. Acceleration in the AR market is also being boosted by brands’ growing frustration over the limitations in display advertising. With AR, brands can bypass ad blockers and unleash their creativity in a bid to capture the attention of consumers. Let’s take a look at how six top brands are using AR for experience marketing right now.

Google Is Increasingly Taking the Reins in Managing Campaigns for Advertisers

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Boosting its appeal beyond the reams of consumer data and stranglehold on search that make its digital advertising business the most expansive in the world, Google is increasingly executing campaigns for advertisers, deploying both automation and its own ad experts to get the job done.

New Hires at Uberall, MightyHive, Dream Local

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Every two weeks, our jobs columnist Geoff Michener provides a roundup of the latest hires in the digital marketing and media ecosystems. This week’s edition also includes new hires at Motive, JumpCrew, L’Oréal, and Pubmatic.

LBMA Vidcast: Postmates Locks Down $100M, Walgreens Hooks Up With Microsoft

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On this week’s Location-Based Marketing Association podcast: Coty’s AR smart mirror for hair, JDA + InContext for in-store ops, Postmates gets $100M, Safegraph launches IP-to-Place, Germany says no to Amazon Dash, Walgreens partners with Microsoft.

Omnichannel Optimization: What’s Changing (and What Isn’t) in Post-Screen Search

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For brand marketers, addressing the expansion of local search into voice and visual contexts is really a matter of digging in and getting more involved with rich local context that appears to grow more expansive by the day. Google alone has introduced a vast array of opportunities for business to differentiate themselves from the competition, including photos, videos, 360° virtual tours, business descriptions, menus, Posts, reviews, and several other features.

What Standard Cognition’s Big Play Means for Autonomous Retail

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If autonomous checkout systems ever go mainstream, it will be because retailers finally figured out how to effectively harness in-store cameras to determine where customers are and what items they’re holding in real-time. Reaching that goal has proven elusive to AI technology providers thus far, but a San Francisco-based startup called Standard Cognition is hoping that its recent acquisition of Explorer.ai, a mapping and computer vision firm, will be the catalyst that’s necessary to accelerate growth and expand into new retail verticals.

Heard on the Street, Episode 19: Fusing the Best of Online and Offline Shopping, with Trevor Sumner

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We’ve been hearing a lot about “retailpocolypse,” which raises the question of what 2019 has in store for retail (excuse the pun). This question threaded the many topics we batted around with Perch Interactive CEO Trevor Sumner on the latest episode of Street Fight’s Heard on the Street podcast.

Privacy-Forward Search Engine DuckDuckGo Partners with Apple Maps

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Making a big splash in privacy, the ongoing story that has dominated location data-based marketing buzz in 2019, DuckDuckGo, the search engine that does not store user data in order to sell pricey ads, announced that it is using Apple’s MapKit JS to power searches. While the search engine’s results are sought out by far fewer users than search industry leader Google’s, the growth DuckDuckGo is experiencing further validates the impression the tech media has practically been screaming about this year: The winds on privacy are definitively changing, and data-driven companies that fail to heed those changes are in for quite a storm.