News and Analysis

Dollar General Connects Full-Funnel Retail Media Across Onsite and Offsite Channels

Dollar General Launches Unified Retail Media Platform

Retail media has expanded rapidly, but for most brands and agencies, it remains fragmented. Onsite retail ads and offsite media campaigns are still planned, executed, and measured in separate systems, leaving marketers to piece together performance after the fact. A new collaboration between Dollar General, Kevel, and The Trade Desk aims to change that by […]

What If You Could Target Mindset, Not Just Location? Seedtag

What If You Could Target Mindset, Not Just Location?

As identity signals fade, brands and agencies are being forced to rethink how they target and convert audiences at scale. Seedtag’s NeuroX introduces a new approach, using AI to understand mindset not just location, potentially reshaping how local campaigns drive measurable outcomes. If you are a multi-location brand looking to interact with customers while they’re […]

TikTok Campaign Shows How Brands Turn Reach Into Real Traffic

TikTok Campaign Shows How Brands Turn Reach Into Real Traffic

TikTok is no longer just a discovery engine—it’s becoming a measurable traffic driver for multi-location brands. A new Camp Bow Wow case study shows how native creative and intent-based targeting can turn reach into cost-efficient site visits at scale, signaling a broader shift in how agencies should be thinking about social performance. A growing number […]

Commentary

What Email Marketing Will Look Like in 2026

What Email Marketing Will Look Like in 2026

The inbox is about to get personal in ways we’ve never seen before. After years running cold outreach email marketing campaigns for hundreds of businesses and analyzing more than 50 million emails, I’ve watched the email channel evolve from spray-and-pray blasts to segmented sequences. But what’s coming in 2026 makes everything we’ve done look like […]

2026 Predictions: Where Multi-Location Brands Win Next

2026 Predictions: Where Multi-Location Brands Win Next

As we head into 2026, multi-location (MULO) and franchise brands are walking into one of the biggest opportunities we’ve seen in years. Not because there’s a shiny new channel that suddenly solves everything, but because Paid, Earned, and Owned Media are finally starting to work together in a way that rewards brands who think locally […]

Streets Ahead: Google Core Update, Instagram Search, Google Review Appeals Delays

Streets Ahead: Google Core Update, IG Search, Review Delays

In this week’s Streets Ahead update, SOCi discusses the Google December 20025 Core Update, Instagram search traffic and Google Review appeals delay. Google Rolls Out December 2025 Core Update The News  Google has launched its December 2025 Core Update, marking the third broad algorithm change this year following major releases in March and June. The […]

Latest Posts

The Top Challenges in Localization—and How Smart Brands Solve Them

The Top Challenges in Localization and How Brands Solve Them

For mission-driven brands, trust is everything. Yet a single poorly worded message or misplaced visual can unintentionally damage that trust—especially as awareness campaigns expand into new communities. Growth requires reach, but reach without localization and cultural relevance risks appearing inauthentic or disconnected from the people you want to serve. With 76% of people preferring information […]

Streets Ahead: OpenAI 'Code Red', Google Maps & Gemini, Review Extortion

Streets Ahead: OpenAI ‘Code Red’, Google Maps & Gemini, Review Extortion

In this week’s Streets Ahead update, SOCi discusses Google and OpenAI escalating the AI platform race as Gemini outperforms GPT-5, Google Maps gaining new Gemini features, and Google responding to rising review extortion. Gemini’s Lead Triggers OpenAI ‘Code Red’ The News   OpenAI has been shipping new ChatGPT features at a steady clip, but on core […]

Adform Integrates with Spotify Ad Exchange to Advance Programmatic Audio Buying

Adform Integrates with Spotify Ad Exchange to Advance Programmatic Audio Buying

As digital audio spending accelerates toward a projected $43 billion global market in 2024, Adform and Spotify are expanding their partnership to bring agencies and brand marketers new levels of efficiency, transparency, and omnichannel precision. The companies announced that Adform is now directly integrated into the Spotify Ad Exchange, giving buyers streamlined access to Spotify’s […]

Plymouth Rock Launches Campaign for Northeast Region

Plymouth Rock Launches Campaign for Northeast Region

Plymouth Rock Assurance, which provides homeowners and car insurance to customers in the Northeast, has a new ad campaign in which it advises customers to “keep calm and rock on,” a fairly reasonable directive, considering the vertical. North Carolina ad agency McKinney, created the campaign that is meant to support the idea that living in the Northeast […]

The App-or-Web Dilemma: Where Brands Should Steer Holiday Shoppers

The App-or-Web Dilemma: Where Brands Should Steer Holiday Shoppers

A shopper clicked on your Black Friday email. They landed on your mobile site, ready to buy. A full-page interstitial pops up: “Download our app for a better experience!” They closed it. Lost sale: $150. Multiply that by thousands of clicks during peak shopping days, and you’re leaving serious money on the table. Most retailers […]

How Agencies Can Balance Local SEO and Paid Ads Using Hyperlocal Visibility Intelligence

Balancing Local SEO and Paid Ads Using Hyperlocal Visibility Intelligence

For agencies working with multi-location (MULO) brands, one of the hardest ongoing decisions is how to split resources between local SEO and paid media. The reality is this: local SEO and paid ads are not competing disciplines. They’re complementary, and the most effective agencies aren’t choosing between them — they’re deciding where each produces the […]

StackAdapt Enhances the DOOH Process

StackAdapt Enhances the DOOH Process

StackAdapt has a new DOOH experience that replaces spreadsheets and static lists with real-time mapping that integrates Programmatic Guaranteed inventory access through both Broadsign and Vistar. Most DSPs typically integrate with only one. Under the improved system, advertisers will have greater transparency about pricing and availability to launch for reserved screens directly on the platform. […]

How To Explain AI Search Visibility to Agency Clients

How To Explain AI Search Visibility to Agency Clients

The rise of AI in search is happening fast — and once again, agencies are tasked with making sense of a major shift for their clients while the playbook is still being written. Most enterprise and multi-location clients already understand the fundamentals of traditional local SEO, like Google Business Profile optimization. But when you start […]

Agentic Shopping, Reviews, and the Rise of Fresh Content

Streets Ahead: Agentic Shopping, Reviews, and the Rise of Fresh Content

In this week’s Streets Ahead update, SOCi discusses Google’s agentic shopping move in AI-Driven commerce, review recency and volume driving local visibility, and freshness as the new authority in AI search Agentic Shopping: Google’s Next Move in AI-Driven Commerce The News   Just in time for peak holiday spending, Google has rolled out agentic Shopping in […]

Short-Term Rental Season Is Upon Us

‘Short-Term Rental’ Season Is Upon Us

Have you ever just borrowed something from a store instead of outright buying it? Apparently, this behavior is widespread and known in the trade as a “short-term rental” or STR. The practice involves consumers buying goods such as houseware, electronics, and clothing, fully intending to return them for a refund from the store after use. […]