News and Analysis

How Innovation Is Reshaping the Digital Loyalty Market

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While the number of loyalty program members continues to grow, data from the loyalty, customer engagement, and data analytics firm COLLOQUY indicates the market has slowed. However, a temporary slowdown in membership growth may be setting the stage for the next big innovation.

Street Fight Daily: Google Positions Itself to Challenge Amazon on Voice, New Directions in Loyalty

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Ad Buyers Say Google’s YouTube and YouTube TV Integration Will Help It Rival Amazon on Voice… Waze Ads Head Suzie Reider Sets Her Sights on QSR, Retail, and Fuel… You Don’t Need a Paywall If You Have Cool Ads, Outline CEO Josh Topolsky Says..

Report from RhythmOne Illuminates Efficacy of Influencer Marketing

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A recent report aggregating RhythmOne campaign data showed that advertisers who used influencer marketing campaigns in 2017 saw $12.30 in earned media value for every dollar spent.

Commentary

Why Local Online Publishers Should Also Be Designing Merchants’ Sites

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One of the most sustainable sources of income for local digital publishers ought to be web design and hosting for their local customers. Web design and hosting has counted for 20% of my company’s total annual revenue for the last five years. It’s a natural fit for publishers in so many ways, and yet I see very few who offer it. They’re missing out big time…

Defining the Local Coefficient: A Conversation with Yelp

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A growing chunk of physical purchases are influenced online. And the path to purchase increasingly weaves between different screens. But for conversions, it’s all about offline. The question is how long this will remain to be the case. Out of sheer curiosity, Yelp VP Mike Ghaffary ventured to quantify this…

Publishers Could Gain More Control as Browsers Curb Behavioral Ads

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As limits arise on behavioral ads, endemic sites (or sites with actionable user data) can essentially become ad networks. If browser limits mean that Cars.com can no longer sell its data, then the opportunity exists for the company itself to develop a platform to sell audience extension…

Latest Posts

6 Tools for Gathering Insight from Digital Customer Interactions

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A lack of time and knowledge are two factors that explain why business owners don’t take a more active role in monitoring how they’re perceived online. However, a number of hyperlocal platforms are now aiming to streamline that process by giving small businesses access to advanced marketing automation tools and analytics suites that were once reserved for national brands and agencies. Here are six platforms that businesses can use to gather insight from online customer interactions…

Street Fight Daily: Square Adds Loans, Foursquare Declares Search Broken (Again)

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technologySquare Expands into Small Business Loans (Financial Times)… Foursquare Declares Local Search (Yelp And Google) Broken, Vows Fix With Personalization (TechCrunch)… The FTC Condemns the Data Brokerage Industry’s Collection Practices (Pando)…

Why Airbnb Is Interested in Local Search

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Over the past few years, Airbnb has quietly pushed to bring the sense of authenticity implicit in apartment sharing beyond the walls of the host’s home. Street Fight recently caught up with Lenny Rachitsky, a product manager at Airbnb and previously the founder of Localmind, to talk about the role of local discovery in Airbnb’s product…

Syndicated Commerce: Bridging the Gap Between Content and Commerce

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When done right, ecommerce is one of the most lucrative options for publishers challenged not just with creating compelling content, but also with generating revenue through content-based display advertising. The publishers who adapt to the trends of ecommerce will thrive and become leaders in the new economy. Those who don’t will become unsustainable and disappear…

5 Ways Hyperlocal Technology Can Save Malls from Extinction

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Given their position in the marketplace, hyperlocal vendors are uniquely able to help physical stores fight back against the changing tide. By using features like geo-targeting, indoor tracking, and mobile messaging, brick-and-mortar retailers can band together and increase their chances of survival. Here are five ways that hyperlocal technology can potentially save shopping malls from extinction…

Street Fight Daily: Intuit’s Buying Spree Continues, Google Eyes Skybox

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technologyIntuit to Buy Bill-Payment Service Check Inc. for $360 Million (Wall Street Journal)… Google Close To Snapping Up Satellite Startup Skybox Imaging For $1B+, Say Sources (TechCrunch)… Investor Talk on Uber’s Valuation Hits as High as $17 Billion (Wall Street Journal)…

Watch Out Yelp and Foursquare — Facebook Starts Flexing Its Local Muscles Again

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During a presentation at Internet Week in New York on Thursday, Justin Moore, an engineering manager at Facebook, offered a full-throated pitch for the company’s local data initiatives. Moore, a former Foursquare engineer who joined Facebook in early 2012, says a team in the company’s New York office has spent the past two years turning the 32 billion pieces of location-tagged content, which have been created on the social network, into a sprawling database of places that spans the globe…

Openings and New Hires at Telmetrics, OPA, Square, and Pro.com

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Every two weeks, Search Influence’s Kelly Benish — who knows practically everyone in hyperlocal — covers some of the latest job changes taking place in this dynamic industry. In this week’s edition, new hires and jobs at PayPal, Signpost, Search Influence, Angie’s List, LiveIntent, hibu and more …

LBMA Podcast: Indoor Location Tech at Waitrose, Motorola’s New MPact

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Top stories of the week include the British Navy & quantum positioning; Freedom Telecare’s PunchPrompt; the Gap’s #summerloves campaign; Square’s shift in focus from Wallet to Order; SinglePoint & Drive Media Network; WhatsAppleBees, an anonymous social network for Applebees patrons; MonkeyParking App; and Starwood Hotels’ Google Glass App…

Street Fight Daily: Uber Eyes $12B Valuation, Facebook Adds Menus

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technologyUber Discusses Investment at $12 Billion Valuation (Wall Street Journal)… Facebook Lets Restaurants Post Menus to Their Pages (Mashable)… TripAdvisor Begins Using Its Own Restaurant Reservations Tool In Challenge to OpenTable and Yelp (Skift)…