News and Analysis

Can a Pandemic Inflect Local Commerce Tech? Part II

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What about the tech adoption accelerants happening on the supply side? Tech giants who provide marketing and operational tools for local businesses have been in hyperdrive over the past few months to roll out new Covid-era features.

Here are three areas where we’re seeing the most activity … and where we could correspondingly see the most local business evolution.

As Delivery Market Consolidates, Affiliate Marketing Gets Sophisticated

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Uber’s recent decision to acquire Postmates for $2.65 billion was just the beginning. As the delivery market consolidates, there will almost certainly be rising demand for pay-for-performance marketing products that help these companies strike a balance between volume and profitability.

One of the latest examples of this is the launch of Actionable Intelligence, a product by Button that gives marketers the ability to target and test high-value audience segments with personalized offers.

6 Ways to Use Martech Tools for Covid Compliance

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Different industries are looking to manage the spread in different ways. For retailers, that might mean using artificial intelligence to make sure customers are following social distancing rules inside their stores. It might also mean using location data, beacons, and other mobile technologies to track where consumers are going during shutdowns or monitor employee compliance with local Covid regulations.

It’s worth noting that this is a sector that is evolving at breakneck speed. These are just a few of the ways the martech community is using its technology for Covid compliance right now.

Commentary

GateHouse Media’s Kirk Davis Argues Chain Is Becoming a ‘Leader in Community Engagement’

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Cost-cutting equity funds have hollowed out scores of daily newspapers, turning their communities into “news deserts,” the critics say. But Kirk Davis, CEO of GateHouse Media, counters that the equity-funded conglomerate is transforming its 144 dailies into tribunes of the people. He makes his case in this Q&A.

Customer Feedback: Authenticity as the Final Frontier

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Coherent feedback cuts the distance between a company and its audience. But all that is compromised when paid reviews and rigged ratings enter the scene. Authenticity therefore remains the final frontier for marketing and client-oriented strategies.

How Not to Respond to Reviews: 10 Common Pitfalls

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Contrary to the popular saying, all publicity isn’t good publicity. It’s quite possible to go about review response in a way that does more harm than good. Listed below are 10 common practices that won’t do your business any favors and are arguably worse than no response at all.

Latest Posts

Here’s How Marketers Can Capitalize on Valentine’s Day Foot Traffic Trends

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According to a new analysis of Valentine’s Day foot traffic trends conducted by the location intelligence company Foursquare, movie theaters are the place to be on Valentine’s Day. Theaters see an incredible 255% lift in foot traffic, compared to the week before — and 64% of moviegoers opt to eat out before or after the show.

Street Fight Daily: Amazon Disrupts Retail in Seattle, Oracle Makes IoT Data Actionable

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Amazon’s Living Lab: Reimagining Retail on Seattle’s Streets… Oracle Launches Apps to Surface Predictions and Insights from IoT Sensor Data… Using Data to One-Up the Competition…

Raise Report: New Funding for MapAnything, Cuebiq, SIM Partners

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Every two weeks, we round up some of the biggest fundraises taking place in hyperlocal marketing, commerce, and tech. This week’s edition includes funding for The Bouqs, Soundhound, Reserve, and Fuze.

Why Back-end Tech Is Key for Food Delivery Startups

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Outside of college campuses, local food delivery startups generally have larger neighborhoods to cover and customers with more niche needs. This may be why some of the biggest names in local delivery don’t seem as different at first glance, because their focus is on the back-end.

Street Fight Daily: Yelp Sees Growth in Local Ad Accounts, Facebook Agrees to Audit

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Yelp Stock Plunges After Sales Outlook Misses Mark, But Local Ad Accounts Grow… Facebook Agrees to Audit of Its Metrics Following Data Controversy… Lyft Has Hired the Head of Google Street View to Lead Its Mapping Team…

Swirl Launches Direct Facebook Integration for Online-to-Offline Attribution

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Retailers using Swirl’s platform can now connect “verified” real world store visits to Facebook ad impressions and more accurately measure the direct impact that Facebook ad campaigns are having on the way consumers move around inside their stores.

Newspapers Have High Level of Trust, but Will They Capitalize on It?

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The key will be not how Facebook shares its revenues or tinkers with its news-feed algorithm. How successful newspapers are in achieving sustainability will depend on the richness of the connections they build with their audiences.

Street Fight Daily: Square Launches POS App for Retailers, GrubHub’s Sales Surge

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Square Launches Dedicated Point-of-Sale App And Service for Retail Merchants… Grubhub’s Sales Surge… The Washington Post Rolls Out Customizable Content Ad Unit…

7 Fresh Ways SMBs Are Using Social Media for Marketing

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In order for business owners to maximize the impact of their expanded social media budgets, they need to think outside the box and try new tactics for reaching consumers online. Here are seven examples of fresh new ways that small and mid-size businesses can use social media for marketing in 2017.

Mobile Marketing and the YouTube Cookie Shift

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Google recently announced that YouTube will turn to logged-in user data to verify views and ensure that relevant advertising reaches the right consumers. This will allow publishers, brands, and marketing to draw on all the highly contextual demographic and behavioral data that Google gathers from mobile consumers.