News and Analysis
Crossing the Border With Sushi and More
Edo is a 45-year-old brand that began in Calgary, crossed the Canadian border to Arizona this month, and has bold expansion plans for the U.S. About a million Canadians visit Arizona annually and contribute about $800 million to its economy, so choosing the hot state for its first U.S. location makes business sense. Among some […]
Franchise Growth in 2025: 5 Insights That Could Define Your Future
Franchise businesses represent the backbone of many local economies, contributing not only to the convenience and options we enjoy but also to significant employment growth across the country. In an economy shaped by rapid technological change, evolving consumer behavior, and rising operational costs, franchises are facing both tremendous opportunity and unprecedented complexity. At Cinch, our […]
Commentary
When Gen AI Erodes Trust, Brands Take the Fall
Generative AI’s potential to change the way we work and shop holds amazing promise, but this new technology also poses heightened risks for brands. Maintaining customer trust will be a perpetual challenge as generative AI (GenAI) changes the fraud landscape in two important ways. First, GenAI is already making it easier for professional and amateur […]
Latest Posts
UGC: A Conversation With Roee Zelcer, CEO of Humanz US
MULO (multi-location) brands and agencies have long used word-of-mouth marketing to build traffic and sales. But UGC (user-generated content) as marketing is clearly having a moment. Brands’ fans are taking to TikTok, IG, digital billboards, and streaming TV ads to promote products and places. Agencies are making bold moves to incorporate UGC in their media […]
Sneak Preview: A Chat With Steph Hadas About the New PR
Steph Hadas is a Vice President at 5WPR, one of the largest independently owned public relations firms in the U.S., and will be one of our featured speakers at Street Fight LIVE on November 7th at Meta’s Chicago headquarters. The firm was founded in 2003 and has an incredible roster of clients — from major […]
The MULO Dozen: August Brands in Review
Who says summer is slow? Not brands. So much is happening this August in the MULO (multi-location) brand and agency ecosystem that stopping at 12 was tough! Have news to share? Please reach out and we may include your MULO brand, agency, or tech company in our round-up or a feature article! Like pizza toppings […]
LG Ad Solutions Proves Screensaver Ads Drive Brand Engagement
LG Ad Solutions, a leader in Connected TV (CTV) and cross-screen advertising, has unveiled a new ad format called Native Screensaver Ads. Available on LG Smart TVs, these full-screen ads appear during periods of inactivity across the Home Screen, LG Channels, and the Content Store. By capitalizing on idle screen time, these ads transform what […]
The C-Store Five: Consumers Love These Convenience Store Brands
As we’ve covered in Street Fight, the C-store (convenience store) is a MULO (multi-location) category that is having a moment—a huge moment. Formerly viewed as the corner bodega or the highway stop for gas, smokes, emergency items, a beverage, and a bathroom break, C-stores are starting to play a more prominent role in the retail […]
Streets Ahead: AI Overviews and Organic Search, Google Core Update Concludes
In this week’s Streets Ahead update, SOCi looks at recent changes in AI Overviews as well as the conclusion of Google’s August Core Update. AI Overviews Now Better Reflecting Google Organic Search Results The News Recent research by Mark Traphagen and seoClarity shows that AI Overviews (AIOs) are now closely mirroring Google’s organic search results. After […]
MULO Brands With Soul August Pick: Sheetz
C-stores are a MULO (multi-location) brand category that often doesn’t get enough attention. Also known as convenience stores, the industry encompasses roadside retailers and neighborhood chains that we frequently rely on for last-minute grocery purchases, emergency items, and snacks/beverages. Given the transactional nature of these businesses, we don’t often consider them to have a “culture.” But Sheetz […]
Beyond Search: AI Visibility the New Growth Lever for MULO Brands