News and Analysis
Meet the Street Fight LIVE 2025 Speakers: Part 2
We’re just weeks away from Street Fight LIVE 2025 on September 30th in Los Angeles at Microsoft’s Playa Vista headquarters. What better place to tackle the huge impact that tech, AI, and digital media is having on the brick-and-mortar business ecosystem? Plus, the ecosystem itself is rapidly changing, with retailers, restaurants, service businesses, convenience stores, […]
Blis AI Platform Offers Deeper Targeting
Blis, recently acquired by T-Mobile, has launched Blis AI, a platform that uses foot traffic data and other real-world signals such as in-store sales to help brands with audience building and media planning. If a brand wants to reach moms during back-to-school shopping season, they can enter KPI parameters such as “foot traffic,” and Blis […]
Swiftly Program Enables Circle K and its Brand Partners
Retail technology platform Swiftly has partnered with Circle K, a mobility platform, to make it easier for alcohol buyers to get cash back rebates, eliminating the friction and time waste involved in traditional mail-in ones. Swiftly’s Alcohol Cashback platform works with a Circle K app that enables targeted, real-time promotions by product, category, and geography. […]
Commentary
Streets Ahead: Instagram AI-Powered Search, TikTok Creator Search Insights
In this week’s Streets Ahead update, SOCi covers Instagram’s new AI-driven search feature and TikTok Creator Search Insights Instagram’s AI-Powered Search The News Instagram is testing an AI-powered search feature within the comments section, according to AdWeek. This new tool automatically generates AI-driven search summaries, offering users relevant context as they engage with posts. 🔹 […]
Why Q5 Signals a Shift for Ecommerce in 2025
The start of a new year always marks the end of the holiday season, and as the frenzy of Black Friday, Cyber Monday and Boxing Day subsides, many retailers shift their focus away from advertising, assuming that consumer interest and spending have peaked. But in reality, a lucrative Ecommerce opportunity remains hidden in plain sight: […]
Streets Ahead: Google Traffic Surges and AI Mode Launches
In this week’s Streets Ahead update, SOCi discusses the 2024 surge in Google search traffic and the Google launch of AI Mode as a search alternative. Google Search Traffic Surges 22% in 2024 The News A new study from Rand Fishkin at Sparktoro reveals an eye-opening trend: Google search traffic surged by 21.64% in 2024 […]
Latest Posts
MULO Brands With Soul April Pick: Allbirds
The founders of Allbirds, a multi-location (MULO) fashion brand, launched this B Corp after careers in professional sports and biotech. It was founded in New Zealand. Leaving that “nest” was a bold move for the founders, but it resulted in the creation of a footwear brand that’s flown high. The company’s mission is “to prove […]
Shein, Temu Pull Back on U.S. Ads
There aren’t many surprises in Tinuiti’s Q1 Digital Ad Report, but retailers will be interested to know what Temu and Shein are up to. Both seem to be playing possum when it comes to digital ads in the U.S., according to Tinuiti. The performance marketing agency recently released insights around Temu’s sudden pullback from Google Shopping […]
Uncertainty is the Only Thing Certain in AdTech: Take the Power Back
Google has had quite an interesting start to 2025. Just last month, the United States Department of Justice ruling that Google was operating as an advertising monopoly was quickly followed by the announcement that it plans to keep third-party cookies. And all of this comes after Google made significant changes to its search algorithm in […]
The MULO Dozen: April in Review
In April, Karla Jo Helms of JOTO PR Disruptors called our media outlet a “must-read for MULO (multi-location) brands navigating the fast-changing terrain of local, digital, and retail.” To that end, we bring you 12 top stories of each month from the retail, restaurant, service, franchise, hospitality, and convenience store ecosystem. What these brands are […]
Streets Ahead: ChatGPT Shopping and Yelp’s AI Call Feature
In this week’s Streets Ahead update, SOCi discusses ChatGPT introducing direct shopping and Yelp testing AI-powered call handling. ChatGPT’s New Shopping Experience The News OpenAI has introduced a new augmented shopping experience inside ChatGPT, enabling users to browse and buy products directly within the platform. The feature showcases detailed product information, customer reviews, and direct purchase […]
“Consumer Discovery is Now a Free-for-All” Declares SOCI in New Study
The SOCI 2025 Consumer Behavior Index (CBI) reveals that marketers need to shift gears when it comes to search, declaring the industry’s state “the marketing crisis you didn’t see coming.” The study has enormous implications, as traditional search is evolving rapidly. According to their late-breaking announcement based on the index, the strategies that MULO (multi-location) […]
Optimizing for AI: Future-Proof Your Website for Search
Over the years, there have been many significant improvements in how search engines function. While these improvements have meant new changes in how company execute their SEO (Search Engine Optimization) campaigns, for the most part, the core fundamentals have been the same. However, in the past few years, AI technology has changed everything. Reliance on […]
Gregg Majewski, CEO of Craveworthy Brands, on Restaurant Trends
Gregg Majewski is the Founder and Chief Executive Officer of Craveworthy Brands, a multi-concept restaurant platform company and franchisor that launched in 2023. Majewski has built the MULO (multi-location) company brick by brick, adding iconic brands such as viral Dirty Dough, Food Network-founded Taim Mediterranean Kitchen, and Southern California-favorite Fresh Brothers Pizza. Earlier this year, […]
10 Design Offers Four MULO Design Principles for Brick-and-Mortar
10 Design is an architectural design firm that has created retail spaces (and mixed-use complexes) globally. 10 Design asserts, “Brick and mortar retail isn’t dying. It’s evolving. The most successful retail spaces today merge commerce, culture, and community, turning shopping into an immersive experience.” That principle can be applied to MULO (multi-location) retail design in […]
A BOOM and a BUST: Harry & David & Hooters
Openings, expansions, and bankruptcies are standard fare in the MULO (multi-location) retail and restaurant space. This month, we saw one significant opening and one bankruptcy declaration in the MULO ecosystem. Harry & David recently announced they are getting back into the retail game. This 91-year-old seller of gift baskets and gourmet food items shuttered most of its […]
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