News and Analysis
Universal Ads, Backed by Comcast, Launches AI-Powered Video Generator
Universal Ads, a Comcast-owned advertising platform designed to make television as easy to buy as social media, has launched a new AI-powered video generator that lets advertisers produce broadcast-ready commercials in minutes. The move underscores Comcast’s broader strategy to invest in and modernize the adtech stack, making premium TV advertising accessible to businesses of all […]
What’s Next at Yext? A Preview With Brooke Henderson
AI-powered search is clearly one of the hot topics today for both MULO (multi-location) brands, as well as single-location operators. Who better to prepare you for the massive changes that lie ahead than Brooke Henderson, VP of U.S. Strategic Partnerships at YEXT, a company that has led the industry in helping brands get “found” and […]
Commentary
Streets Ahead: Google Acknowledges ChatGPT Threat, New Visibility Boost for Restaurants
In this week’s Streets Ahead update, SOCi discusses Google admitting the competitive threat of ChatGPT and also doubling down on Local with a new “What’s Happening” feature benefiting restaurants Google on the ChatGPT Threat The News An internal Google document, surfaced during the ongoing Department of Justice trial (with a decision expected soon), reveals a major […]
Streets Ahead: ChatGPT Shopping and Yelp’s AI Call Feature
In this week’s Streets Ahead update, SOCi discusses ChatGPT introducing direct shopping and Yelp testing AI-powered call handling. ChatGPT’s New Shopping Experience The News OpenAI has introduced a new augmented shopping experience inside ChatGPT, enabling users to browse and buy products directly within the platform. The feature showcases detailed product information, customer reviews, and direct purchase […]
Latest Posts
MULO Brands With Soul June Pick: Patagonia
Small but mighty, this MULO (multi-location) brand has about 100 stores globally. However, their heart is far bigger than their physical footprint. We’re talking about Patagonia, a brand founded in 1953 and has a long and rich history, proving that soul and scale can go together. Founder Yvon Choinard was so passionate about his environmental […]
Captify and Adalyser Partner to Bring Search Intent Data into TV Ad Targeting
In a move that reflects broader shifts in how advertisers approach TV media buying, Captify and Adalyser have announced a partnership designed to integrate search intent data into premium TV advertising campaigns. The collaboration brings together Captify’s real-time search behavior signals and Adalyser’s ActiveVoice Store, a self-serve platform offering access to major broadcaster inventory such […]
The MULO Dozen: June in Review
Let’s take a look in the rear-view mirror of June and glimpse at some of the most significant developments in the MULO (multi-location) retail, restaurant, service, c-store, and hospitality ecosystem. Of course, the most significant announcement this spring was the reveal of our first round of inspirational speakers at Street Fight LIVE 2025! Here are […]
Looking for New Growth Strategies? Look at C-Stores!
Convenience stores (C-stores) are no longer just a lowly truck stop or much-needed bathroom break along a highway. These retailers are a prime example of a category that has “blurred the lines” across MULO (multi-location) categories — retail, food, and service. They have incorporated technology and loyalty programs (and even online merch sales) into their […]
Kevel Launches AI-Powered Kevel Console to Transform Retail Media Campaigns
Retail media continues to evolve rapidly, with growing demands for automation, cross-channel efficiency, and deeper audience personalization. Last week, retail media technology provider Kevel announced the launch of the Kevel Console. This AI-powered, self-service platform is built specifically for retailers, marketplaces, and publishers seeking greater control, speed, and performance from their media networks. Kevel Console […]
WiRL-ing with Satyne Julianna Doner
Although technology is booming, human connections remain extremely valuable in the MULO (multi-location) restaurant world. A whopping 77% of restaurant operators say that talent acquisition and retention are significant challenges. Associate Editor Satyne Julianna Doner recently gathered a group of executive women in the MULO (multi-location) restaurant industry to discuss their career paths and how to foster […]
Hatch Urges People to ‘Escape the Algorithm’
A Boston-based agency known as Hatch has come up with a tagline for a local museum’s campaign that may well be a healthy approach to life itself: “Escape the algorithm.” For the purposes of this local outdoor campaign, which began its run in the greater Boston area in 2024, the work is in support of […]
How AI May Win Prime Days in 2025
When Amazon launched its Prime Days concept, it was a true novelty. After all, who doesn’t want deals, especially those that come up unexpectedly? This year, Amazon has expanded Prime Days to four full days (July 8th to 11th) and has already begun spending on pre-promotion awareness ads. Amazon spends approximately $20B on advertising annually, […]



















































Scaling Seasonal SEO Across Locations With AI Insights