News and Analysis

UGC: A Conversation With Roee Zelcer, CEO of Humanz US Street Fight

UGC: A Conversation With Roee Zelcer, CEO of Humanz US

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MULO (multi-location) brands and agencies have long used word-of-mouth marketing to build traffic and sales. But UGC (user-generated content) as marketing is clearly having a moment. Brands’ fans are taking to TikTok, IG, digital billboards, and streaming TV ads to promote products and places. Agencies are making bold moves to incorporate UGC in their media […]

A Chat With 5WPR VP Steph Hadas About the New PR Street Fight

Sneak Preview: A Chat With Steph Hadas About the New PR

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Steph Hadas is a Vice President at 5WPR, one of the largest independently owned public relations firms in the U.S., and will be one of our featured speakers at Street Fight LIVE on November 7th at Meta’s Chicago headquarters. The firm was founded in 2003 and has an incredible roster of clients — from major […]

Innovation Labs: LG Ad Solutions Unveils New Division for CTV Breakthroughs Street Fight

Innovation Labs: LG Ad Solutions Unveils New Division for CTV Breakthroughs

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LG Ad Solutions has announced the launch of Innovation Labs, a new division focused on advancing technologies in Connected TV (CTV) advertising and content personalization. Led by Chief Technology Officer Dave Rudnick, Innovation Labs will develop breakthrough innovations that deliver hyper-customized viewing experiences, connecting advertisers, content publishers, and audiences. A New Frontier in CTV Advertising […]

Commentary

Is TikTok Getting into the Fulfillment Business?

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It seems TikTok wants to beef up its e-commerce operations in TikTok Shop. Getting into the fulfillment business could help the company drive commerce.

Ad Tech and Privacy

CDPs Can Deliver Bottom-Line Results — If Used as Intended

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A CDP won’t necessarily replace as many tools in the business’ tech stack as some business leaders might hope. We need to understand a CDP’s real capabilities and set reasonable expectations for their overall utility.

The Telltale Signs of Fake Reviews

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Curtis Boyd is the founder of a Southern California-based company, The Transparency Co, which has gained significant attention in recent months for the technology Boyd has developed to detect fake reviews at scale. Boyd’s company has recently secured government contracts to help ferret out fake reviews online.

Latest Posts

Getting Your Local, Foreign ‘Phrase’ Just Right

Getting Your Local, Foreign ‘Phrase’ Just Right

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Phrase is a global leader in enterprise localization software. The Phrase Localization Suite powers the entire localization ecosystem for global businesses, connecting, automating  and managing  high-quality localized content at speed and scale. The Phrase software can handle more than 500 languages, supporting 50+ file types and processing 2B+ words monthly. It has 200K global users. […]

We All Scream for Ice Cream (and retailers reply)

BOOM: We All Scream for Ice Cream (and retailers reply)

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The summer is upon us, and many people are seeking ways to cool down. Although the old-fashioned neighborhood ice cream truck is a rarity, multi-location (MULO) ice cream and frozen dessert retailers show no sign of melting. Although the category has declined slightly from time to time, it still represents $5.5B in revenue in the […]

Ad-Media Companies Show Increased Interest in Data Privacy

Ad-Media Companies Show Increased Interest in Data Privacy

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Move over, Metaverse. Take a nap, AI. Businesses in the ad-media marketing industry are taking an increasing interest in data privacy, according to the Bombora Upswell Report, which delves into the latest trends and developments across eight industries. According to the report, the interest in data privacy rose 70 percent among companies in the ad-media […]

Why Are Multi-Location Brands Ghosting Their Customers?

Why Are Multi-Location Brands Ghosting Their Customers?

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You may have heard of ghosting in the dating or job application world. It’s when someone communicates with you and then vanishes suddenly and without a trace. Your messages go unanswered. Here today…ghost tomorrow! Multi-location brands (MULO) are ghosting their customers and prospects. A recent study by SOCI, “The High Cost of Invisibility for Multi-Location […]

On GDPR’s 5th Anniversary, Fragmentation Remains Biggest Privacy Challenge

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The more things change, the more they stay the same.  Although the privacy landscape is quite different in 2023 than it was five years ago, when the European Union’s GDPR went into effect in May of 2018, the adtech industry in the U.S. remains in a state of flux, struggling to deal with fragmentation caused […]

5 Franchise Tips to Ease Friction

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Franchise businesses account for a whopping 10.5% of all companies with paid employees. According to the U.S. Census Bureau, they account for $1.3 trillion in sales across various industries. Franchising enables brands to grow and quickly open multiple locations. People who buy into franchises have the ability to fulfill their entrepreneurial dreams without shouldering the […]

Acoustic Gets to the ‘Why’ of the Customer Journey

Acoustic Gets to the ‘Why’ of the Customer Journey

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Acoustic is a global SaaS subscription company that provides customer-engagement tools for B2C brands. It has worked with brands including Pura, PayPal, Scientific American, and Ticketmaster. In 2022, Acoustic helped clients manage over 120 billion personalized interactions by focusing on the customer journey. John Riewerts, SVP of Engineering at Acoustic, explains the company’s newest offering […]

Emodo COO: AI Is Where We’re Continuing to Focus

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As the mobile adtech division of the telecom giant Ericsson, Emodo is placing a major emphasis on AI-driven performance and personalization in programmatic advertising this year. The company is also doubling down on innovations around optimization, especially as it relates to targeting, innovative formats, and unique inventory. At the head of all these initiatives is […]

How LiveRamp Helps Brands Manage First-Party Data

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Is the juice worth the squeeze? That’s what SaaS company LiveRamp wants clients to ask themselves when they opt for the relative ease of scaling ad campaigns in walled gardens like Facebook. Consumer perceptions and privacy regulations are continuing to evolve, and personally identifiable information (PII) via first-party data is a brand’s most valuable asset. […]

The Top 7 Challenges Multi-Location (MULO) Brands Face Today

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Whether a multi-location brand has 10 storefronts or >1,000, the challenges faced today are similar. Over the past five years, cosmic shifts in how people work, live, travel, and shop have surfaced a new range of consumer trends. “Near me” is a common part of search behavior today. And the distance someone is willing to […]