News and Analysis
Ryan Serhant Update: Disrupting the MULO Real Estate World
We interviewed Ryan Serhant a couple of years ago, when he introduced the concept of a “real estate broker office as content creator studio.” His vision appears to be gaining momentum as Serhant expands into new markets. Serhant is also upping the talent game in a legacy industry by recruiting the best property “influencers” with […]
Swiftly’s Campaign Studio Can Empower Local Grocers
When ad historians look back on the evolution of DOOH advertising, they may well say of the present time, “self-service was the rage.” (Apologies to Anatole Broyard.) And just as Broyard opened a used book store in Greenwich Village in the 1940’s and got to know his clientele very well, so too do local grocers […]
Cracker Barrel: The Rebrand That is Anything But Stale!
The MULO (multi-location) restaurant ecosystem and the marketing agencies that support it have been abuzz and aghast over the past week. Cracker Barrel has about 700 locations in 44 states, but the number of opinions on their new logo and store design outweighs those numbers. And many have been less than favorable on the rebrand. […]
Commentary
The Subscription Economy: MULO Businesses and Recurring Revenue Models
As the CEO of Cinch and someone who partners closely with leading multi-location brands, I’ve seen firsthand how rapidly the business landscape is changing. Lately, one trend stands out above the rest: the rise of the subscription economy. More than a passing fad, subscriptions are reshaping how brands engage customers and drive sustainable growth. In […]
Streets Ahead: ChatGPT for Search and Google Local Ranking Guidelines
In this week’s Streets Ahead update, SOCi discusses ChatGPT becoming a mainstream search tool, Google revising local search ranking guidelines and updating Business Profiles with social links. Adobe Study: 77% of Americans Use ChatGPT for Search The News A recent Adobe survey of 800 consumers and 200 marketers reveals that ChatGPT is becoming a mainstream […]
What the Rise of AI Shopping Means for the Future of Marketing Strategy
A shift is underway in the world of digital commerce and media, and its implications go far beyond channel optimization or creative placement. Publishers and marketers alike are beginning to recognize the transformational potential of AI-powered shopping agents, not just as a user interface, but as a new ecosystem altogether. We are no longer just […]
Latest Posts
Meet the Street Fight LIVE 2025 Speakers: Part 2
We’re just weeks away from Street Fight LIVE 2025 on September 30th in Los Angeles at Microsoft’s Playa Vista headquarters. What better place to tackle the huge impact that tech, AI, and digital media is having on the brick-and-mortar business ecosystem? Plus, the ecosystem itself is rapidly changing, with retailers, restaurants, service businesses, convenience stores, […]
Blis AI Platform Offers Deeper Targeting
Blis, recently acquired by T-Mobile, has launched Blis AI, a platform that uses foot traffic data and other real-world signals such as in-store sales to help brands with audience building and media planning. If a brand wants to reach moms during back-to-school shopping season, they can enter KPI parameters such as “foot traffic,” and Blis […]
Swiftly Program Enables Circle K and its Brand Partners
Retail technology platform Swiftly has partnered with Circle K, a mobility platform, to make it easier for alcohol buyers to get cash back rebates, eliminating the friction and time waste involved in traditional mail-in ones. Swiftly’s Alcohol Cashback platform works with a Circle K app that enables targeted, real-time promotions by product, category, and geography. […]
Meet Pilates Franchise Power Woman Sarah Luna
Sarah Luna is the Founder and CEO of Pilates Addiction. The new brand is launching in California and New York, with plans to expand nationally through franchising. Pilates focuses on muscular balance and can improve strength and flexibility, and is gaining popularity worldwide. The Pilates and Yoga studio market is anticipated to grow from approximately […]
Streets Ahead: GBP Data Glitch, Google Supercharges Search, Instagram Tests Insights
In this week’s Streets Ahead update, SOCi discusses a recent Google Business Profile (GBP) glitch, Google supercharging search with AI and Instagram testing frame-level insights. Google Business Profile Glitch Skews Local Search Impression Data The News Local SEO professionals began raising red flags in late June after noticing significant drops in impression metrics within Google […]
OOH into Action: Travel Surges, Consumer Habits Shift, and Brands Respond
How disruptive was the Covid-19 pandemic? So much so that it is still being used barometer to measure everything from travel to consumer sales. “COVID was a major inflection point that reshaped routines, mobility patterns, and media consumption,” said Anna Bager, President and CEO of the OAAA (Out of Home Advertising Association of America). “Using […]
The Subscription Economy: MULO Businesses and Recurring Revenue Models
As the CEO of Cinch and someone who partners closely with leading multi-location brands, I’ve seen firsthand how rapidly the business landscape is changing. Lately, one trend stands out above the rest: the rise of the subscription economy. More than a passing fad, subscriptions are reshaping how brands engage customers and drive sustainable growth. In […]
Yext Report Confirms AI Search Is Reshaping Brand Discovery
AI tools are no longer experimental — they’re mainstream. According to Yext’s new 2025 AI Search Archetypes report, 62% of consumers globally now trust AI tools to guide their brand decisions, signaling a major behavioral shift in how people search, compare, and commit to brands. The study, conducted in partnership with Researchscape, surveyed over 2,200 […]
Summer Foods: Burger, Pizza, and Ice Cream BOOMs & BUSTs
As the temperatures heat up, so does the popularity of the “foods of summer.” Families gather, and people take road trips. This year domestic vacations are on the upswing. Along with those adventures come spending at c-stores, roadside restaurants including MULO (multi-location) brands, and retailers. According to Statista, French fries, fried chicken, and hamburgers are […]
Streets Ahead: ChatGPT for Search and Google Local Ranking Guidelines
In this week’s Streets Ahead update, SOCi discusses ChatGPT becoming a mainstream search tool, Google revising local search ranking guidelines and updating Business Profiles with social links. Adobe Study: 77% of Americans Use ChatGPT for Search The News A recent Adobe survey of 800 consumers and 200 marketers reveals that ChatGPT is becoming a mainstream […]
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