News and Analysis
Michael Farmer: Mad Men are Now Mad Robots
In the weeks leading up to Street Fight LIVE 2025, we’ll be getting up close and personal with some of our speakers, encouraging them to share stories of how they found themselves in the MULO (multi-location) ecosystem. Michael Farmer has had a long and rich career in the advertising industry and is the author of “Madison […]
The MULO Dozen: August Brands in Review
BOOMs, BUSTs, and C-Suite leadership changes don’t cool off during the summer months. Our wrap-up of hot August topics proves that out! However, the hottest part of the Summer of 2025 is the big reveal of our impressive speaker lineup for Street Fight LIVE 2025, just a few short weeks away! Bravo! Italian Kitchen and […]
Nick Dan-Bergman: Taking Flight in the New Agency & Franchise World
In the weeks leading up to Street Fight LIVE 2025, we’ll be getting up close and personal with some of our speakers, encouraging them to share stories of how they found themselves in the MULO (multi-location) ecosystem. Nick Dan-Bergman, CMO of agency LT(Lane Terralever), will be joining us to discuss everything franchise-related and sharing the […]
Commentary
Streets Ahead: Google’s Big Cleanup, New Profile Signals, and the Page Every Business Needs for AI Search
In this week’s Streets Ahead update, SOCi discusses Google’s Knowledge Graph purge, new user-confirmed attributes in business profiles, and how a “Why Choose Us” page can help your business stand out in AI search. Google Purges 3 Billion Knowledge Graph Entities The News Google has reportedly removed about 3 billion entities from its Knowledge Graph […]
“Louder” is No Longer a Marketing Strategy, According to new Cordial Study
We all know that AI is having a massive impact on how consumers search for goods and services. A new study by Cordial, a leader in messaging for enterprise retail marketing teams, reveals that brands (including MULO or multi-location companies) are woefully under-prepared to deal with its impact. The Cordial report, combining the survey results […]
Streets Ahead: OpenAI User BackLash, Google Preferred Sources
In this week’s Streets Ahead update, SOCi discusses OpenAI reinstating GPT-4o following user backlash to GPT-5 rollout and Google personalizing Top Stories with New ‘Preferred Sources’ features. OpenAI Reinstates GPT-4o Following User Backlash to GPT-5 Rollout The News OpenAI has rolled back part of its highly publicized GPT-5 launch after a wave of criticism from […]
Latest Posts
Streets Ahead: Google Chat, and Instagram Reels
In this week’s Streets Ahead update, SOCi discusses Google enabling direct business chat in Maps & Search and Instagram unveiling retention insights for Reels Google Brings Chat to Maps The News Google has rolled out its Chat feature within Google Maps, giving users a direct way to message businesses via text or WhatsApp. Customers can […]
Ryan Serhant Update: Disrupting the MULO Real Estate World
We interviewed Ryan Serhant a couple of years ago, when he introduced the concept of a “real estate broker office as content creator studio.” His vision appears to be gaining momentum as Serhant expands into new markets. Serhant is also upping the talent game in a legacy industry by recruiting the best property “influencers” with […]
Swiftly’s Campaign Studio Can Empower Local Grocers
When ad historians look back on the evolution of DOOH advertising, they may well say of the present time, “self-service was the rage.” (Apologies to Anatole Broyard.) And just as Broyard opened a used book store in Greenwich Village in the 1940’s and got to know his clientele very well, so too do local grocers […]
Cracker Barrel: The Rebrand That is Anything But Stale!
The MULO (multi-location) restaurant ecosystem and the marketing agencies that support it have been abuzz and aghast over the past week. Cracker Barrel has about 700 locations in 44 states, but the number of opinions on their new logo and store design outweighs those numbers. And many have been less than favorable on the rebrand. […]
The Road Ahead: What Autonomous Cars Teach Us About Marketing Automation
The race toward fully autonomous cars fascinates me—not just for what it means for transportation, but for the lessons it offers those of us navigating the shifting lanes of marketing automation. Both fields are being reshaped by artificial intelligence. Both promise more efficiency and precision. And both, at their core, remind us that technology shines […]
Streets Ahead: Google’s Big Cleanup, New Profile Signals, and the Page Every Business Needs for AI Search
In this week’s Streets Ahead update, SOCi discusses Google’s Knowledge Graph purge, new user-confirmed attributes in business profiles, and how a “Why Choose Us” page can help your business stand out in AI search. Google Purges 3 Billion Knowledge Graph Entities The News Google has reportedly removed about 3 billion entities from its Knowledge Graph […]
For DOOH: Start with Where the Screen Is
Democracy has come to DOOH media. Anyone with a credit card, basic computer skills, and five minutes of free time can set up and run a DOOH campaign thanks to AdOmni’s self-serve ad platform. Jonathan Gudai, CEO of AdOmni, said that for too long the process of planning and executing a campaign has been a mysterious […]
Self-Serve & Marketing Kiosks: The Ultimate in Phygital
Multi-location (MULO) brands have long been using various forms of digital advertising and transaction processing. Labor costs and shortages, combined with consumer demand and love of interactive experiences, have given rise to a whole new category of phygital (physical + digital) options and solutions. At the Summer Fancy Food Show, media and big box buyers were […]
“Louder” is No Longer a Marketing Strategy, According to new Cordial Study
We all know that AI is having a massive impact on how consumers search for goods and services. A new study by Cordial, a leader in messaging for enterprise retail marketing teams, reveals that brands (including MULO or multi-location companies) are woefully under-prepared to deal with its impact. The Cordial report, combining the survey results […]
Habit-Forming Content: Real Strategies from Brands Turning Videos Into Revenue
As businesses invest in expanding their social media presence, they should be clear about their purpose. Producing and sharing social media video content, even when that content goes viral, isn’t enough to justify their efforts. Businesses that benefit from social media marketing leverage their content to attract views, gain followers, and acquire leads by creating […]
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