News and Analysis
MULO Brands With Soul April Pick: Allbirds
The founders of Allbirds, a multi-location (MULO) fashion brand, launched this B Corp after careers in professional sports and biotech. It was founded in New Zealand. Leaving that “nest” was a bold move for the founders, but it resulted in the creation of a footwear brand that’s flown high. The company’s mission is “to prove […]
Shein, Temu Pull Back on U.S. Ads
There aren’t many surprises in Tinuiti’s Q1 Digital Ad Report, but retailers will be interested to know what Temu and Shein are up to. Both seem to be playing possum when it comes to digital ads in the U.S., according to Tinuiti. The performance marketing agency recently released insights around Temu’s sudden pullback from Google Shopping […]
The MULO Dozen: April in Review
In April, Karla Jo Helms of JOTO PR Disruptors called our media outlet a “must-read for MULO (multi-location) brands navigating the fast-changing terrain of local, digital, and retail.” To that end, we bring you 12 top stories of each month from the retail, restaurant, service, franchise, hospitality, and convenience store ecosystem. What these brands are […]
Commentary
How AI Can Help Multi-Location Restaurants Prevent Another Health Crisis
What if restaurants could spot a health crisis before it spreads? With the help of AI, they just might. McDonald’s burger patties may not have been the culprit of its recent E. coli outbreak, which the company quickly traced back to slivered onions, but customers temporarily took a step back from the quick-serve restaurant’s top […]
Streets Ahead: Meta’s Threads and Instagram Video Quality
In this week’s Streets Ahead update, SOCi discusses the continued growth of the Meta’s Threads platform and the Instagram move to adjust video quality based on popularity Threads Rapid Rise: 275M Users and Counting The News Meta’s Threads app, emerging as a competitor to X (formerly Twitter), has rapidly grown, now boasting 275 million monthly […]
From Pumpkin Spice to Prime Days: The Erosion of the Traditional Shopping Calendar
For years, shopping seasons were predictable. Black Friday, Back to School, and the holiday season provided distinct markers for consumers and retailers alike. Today, these events have blurred, creating an “always-on” shopping environment. Seasonal promotions now begin months ahead – Pumpkin Spice Lattes in August, Christmas decorations in September, and multiple annual Prime Days. This […]
Latest Posts
The New Creator (and the Brand Creator Behind Them)
Joseph Perello, founder and CEO of Props, created his company to provide content for MULO (multi-location) and other brands that need credible ways to reach consumers. Many brands have invested in mass influencer or creator marketing, which may drive eyeballs and social media traffic but doesn’t always lead to sales. The words “performance-driven” on Props’ […]
MULO Brands With Soul December Pick: Hummingbirds
Our previous Brands With Soul have all been retail, restaurant, service, and CPG brands with multiple locations (MULO) and millions of dollars to spend on rewarding their teams and giving to charities. But soul isn’t just for those brands. In fact, starting a business that serves MULO brands can be in the hands of an […]
‘Tis the Season of Predictions: The Rise of Data Networks, According to Perion
We’re at that time of year again. We’re not just talking about holiday spending. It’s the season where industry experts have future thinking dancing in their heads like sugarplums. Daniel Aks, President of Undertone by Perion, predicts the rise of first-party data networks across financial and transportation sectors. He anticipates major ad tech mergers and […]
How Will You Advertise in 2025? Here’s What 3 Industry Leaders Predict
As part of our 2025 predictions series, we reached out to three companies that specialize in new (and refined conventional) ways to advertise to consumers. They are all relevant to MULO (multi-location) brands, along with targeted creator marketing, retail media, and other new (and old) forms of marketing. As streaming media becomes a more significant […]
Stop the Texting Madness! Jack Philbin on How to Not Get Blocked by Consumers
Jack Philbin is CEO at Vibes, a texting message platform many MULO (multi-location) brands use. We talked to him about how consumers view text messages and how to craft the right ones. Philbin stresses: “The most important thing marketers can do right now, especially as we enter the holidays, is to prioritize quality over quantity […]
‘Tis Swag Season: Year-Round Gifting Trends from Graham Walsh
This is the season of gifting for MULO (multi-location) brands and the suppliers, agencies and tech companies that support them. These brands: Give holiday and thank you gifts to their valued clients Buy giveaways for trade shows and conferences, and consumer activations Invest in employee incentives and keepsakes for team gatherings Stock their online shelves […]
SPB Now Stands for “Serve People Better”
Everyone loves a holiday miracle story! And that may be the turnaround of SPB, which took over a wide range of struggling brands. The abbreviation stood for “Steak, Pizza, and Beer,” but Josh Kern, the CEO, is now committed to changing its meaning to “Serve People Better.” That’s what he aspires to do with the […]
GumGum’s Grimace: The Ads that Stole Christmas
Forget privacy issues. Re-targeted ads are in cahoots with the Grinch, stealing the joy of surprise from Christmas. Nobody can be blamed when opening up a gift and thinking, “Now where have I seen that before? Oh yes, ads for it were sprayed across all my social-media accounts and everywhere I went on the Web.” […]
BUST: The Party is Over for Party City
Although we’d love to keep things festive and bright this holiday season and report just on future trends and greatest hits of 2024, the sad reality is that some retailers can’t keep the lights on. According to CNN, Party City is the latest retailer to announce that it is closing all its stores and going […]
Streets Ahead: Tiktok to Supreme Court, ChatGPT Search Sources
In this week’s Streets Ahead update, SOCi discusses TikTok taking its battle to the Supreme Court and the sources that support ChatGPT in the search landscape TikTok Appeals to Supreme Court in Fight Against Ban The News TikTok is taking its battle to the Supreme Court following the passage of a U.S. law requiring its […]
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