News and Analysis
Strategy for Bolstering Brand Safety Online Combines AI, Human Linguists
Despite promises that they would do better, platforms like YouTube, Facebook, and others are still struggling with the issue. Brands don’t want their ads appearing alongside extremist content and hate speech, but flagging every piece of content that could be considered inappropriate is not an easy task.
The challenge has opened the door for a new industry of “authenticators,” which use technology to help brands avoid inappropriate content online. Using artificial intelligence and machine learning, these technology providers are usually able to evaluate the quality of an ad impression in real-time and help their brand clients avoid anything that could be considered inappropriate. Or at least, that’s what the goal is.
Pared Expands to DC, Connecting Gig Economy Workers with Restaurants
Pared, the platform matching restaurant and hospitality workers with businesses in need of staff to cover shifts, is expanding to DC. Pared is already live in New York and San Francisco, and it plans to expand to Philadelphia, Boston, and other locations in 2020.
The San Francisco-headquartered startup claims its service offers a prime deal for workers and businesses alike. It says it offers hospitality and food service workers higher wages and flexibility while offering businesses a ready workforce amid perennially high turnover in the industry.
Google Revises Policy Asking Users for Permission to Listen to Their Assistant Recordings
The fact that this was an open practice that at least some consumers simply did not understand they were either opting into or automatically participating in points to calls for greater transparency and regulation. Google says it “fell short” of its “high standards” on the issue, but legislation like Europe’s GDPR, CCPA, and legislation in some 10 other US states indicates those standards may be imposed on tech companies by government agencies going forward.
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