News and Analysis
For DOOH: Start with Where the Screen Is
Democracy has come to DOOH media. Anyone with a credit card, basic computer skills, and five minutes of free time can set up and run a DOOH campaign thanks to AdOmni’s self-serve ad platform. Jonathan Gudai, CEO of AdOmni, said that for too long the process of planning and executing a campaign has been a mysterious […]
Self-Serve & Marketing Kiosks: The Ultimate in Phygital
Multi-location (MULO) brands have long been using various forms of digital advertising and transaction processing. Labor costs and shortages, combined with consumer demand and love of interactive experiences, have given rise to a whole new category of phygital (physical + digital) options and solutions. At the Summer Fancy Food Show, media and big box buyers were […]
Commentary
What the Rise of AI Shopping Means for the Future of Marketing Strategy
A shift is underway in the world of digital commerce and media, and its implications go far beyond channel optimization or creative placement. Publishers and marketers alike are beginning to recognize the transformational potential of AI-powered shopping agents, not just as a user interface, but as a new ecosystem altogether. We are no longer just […]
Franchise Marketing Needs a New Playbook for the Post-Promo Era
Okay, we need to talk. Promotional marketing has been the go-to playbook for franchise brands for years. The “20% off” email, the last-minute BOGO social ad, the holiday-themed coupon barrage—we all know the routine. Why? Because it work s… or worked, at least. But here’s the hard truth: short-term wins won’t cut it anymore. Today’s […]
Latest Posts
Streets Ahead: GBP Data Glitch, Google Supercharges Search, Instagram Tests Insights
In this week’s Streets Ahead update, SOCi discusses a recent Google Business Profile (GBP) glitch, Google supercharging search with AI and Instagram testing frame-level insights. Google Business Profile Glitch Skews Local Search Impression Data The News Local SEO professionals began raising red flags in late June after noticing significant drops in impression metrics within Google […]
OOH into Action: Travel Surges, Consumer Habits Shift, and Brands Respond
How disruptive was the Covid-19 pandemic? So much so that it is still being used barometer to measure everything from travel to consumer sales. “COVID was a major inflection point that reshaped routines, mobility patterns, and media consumption,” said Anna Bager, President and CEO of the OAAA (Out of Home Advertising Association of America). “Using […]
The Subscription Economy: MULO Businesses and Recurring Revenue Models
As the CEO of Cinch and someone who partners closely with leading multi-location brands, I’ve seen firsthand how rapidly the business landscape is changing. Lately, one trend stands out above the rest: the rise of the subscription economy. More than a passing fad, subscriptions are reshaping how brands engage customers and drive sustainable growth. In […]
Yext Report Confirms AI Search Is Reshaping Brand Discovery
AI tools are no longer experimental — they’re mainstream. According to Yext’s new 2025 AI Search Archetypes report, 62% of consumers globally now trust AI tools to guide their brand decisions, signaling a major behavioral shift in how people search, compare, and commit to brands. The study, conducted in partnership with Researchscape, surveyed over 2,200 […]
Summer Foods: Burger, Pizza, and Ice Cream BOOMs & BUSTs
As the temperatures heat up, so does the popularity of the “foods of summer.” Families gather, and people take road trips. This year domestic vacations are on the upswing. Along with those adventures come spending at c-stores, roadside restaurants including MULO (multi-location) brands, and retailers. According to Statista, French fries, fried chicken, and hamburgers are […]
MULO Brands With Soul June Pick: Patagonia
Small but mighty, this MULO (multi-location) brand has about 100 stores globally. However, their heart is far bigger than their physical footprint. We’re talking about Patagonia, a brand founded in 1953 and has a long and rich history, proving that soul and scale can go together. Founder Yvon Choinard was so passionate about his environmental […]
Captify and Adalyser Partner to Bring Search Intent Data into TV Ad Targeting
In a move that reflects broader shifts in how advertisers approach TV media buying, Captify and Adalyser have announced a partnership designed to integrate search intent data into premium TV advertising campaigns. The collaboration brings together Captify’s real-time search behavior signals and Adalyser’s ActiveVoice Store, a self-serve platform offering access to major broadcaster inventory such […]
The MULO Dozen: June in Review
Let’s take a look in the rear-view mirror of June and glimpse at some of the most significant developments in the MULO (multi-location) retail, restaurant, service, c-store, and hospitality ecosystem. Of course, the most significant announcement this spring was the reveal of our first round of inspirational speakers at Street Fight LIVE 2025! Here are […]
Streets Ahead: Google Chat, and Instagram Reels