Agentz Uses Conversations to Drive First-Party Data Collection

The AI-powered customer engagement company Agentz helps businesses across more than 100 categories automatically respond to missed calls, texts, and website visits with the Agentz Automated Assistant. Of course, this helps businesses avoid losing leads and make sure they can get customers what they need faster, one imperative of the digital era. But now, Agentz’s software is paying data dividends.

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Why Everyone is Talking About First-Party Data and What You Need to Know

Many brands are successfully deploying interactive experiences across channels, driving immediate ROI as well as lifetime value. The improvement to lifetime value doesn’t just happen, though. There is another challenge that brands must address — which is now that they’ve captured the data, what are they going to do with it?

4 Things Publishers Need to Do to Grow their Audience Data

Creating scalable audience solutions is proving to be difficult even for the largest publishers and very hard for anyone beyond that. Missed monetization opportunities could be a deathblow to publishers, and seeing that more than half are unable — or unprepared — to scale their audience solutions is cause for concern.

First-Party Data Alone Can’t Satisfy Many Marketing Needs

When it comes to third-party data, the old Mark Twain quote applies: “The report of my death was an exaggeration.” The end of the cookie is not the same as the end of third-party data. There are multiple third-party data options for marketers that are inherently privacy-conscious, regulation-satisfying, and that work with the policies being implemented by big-tech.

How to Revamp Your First-Party Data Strategy with Privacy in Mind

Instead of relying on tedious workarounds or shaky inferences, marketers can build zero- and first-party data experiences that let customers tell the brand explicitly what kind of personalization they want.

How Consumers Feel About First-Party Data

More than 90% of marketers believe leveraging first-party data to better understand their customers is critical to growth. But how do consumers feel about sharing their personal information — which is how marketers capture first-party data?

3 Steps Brands Can Take to Build First-Party Data Practices

Brands must ensure that the first-party data they are assembling is properly permissioned, meaningfully collected across channels, unified, and organized. Getting started comes down to breaking down these goals into manageable projects and timelines that ensure first-party data sets are unlocking all the doors by 2023.

Why More Brands Are Bringing Data Intelligence In-House

Despite implementing many of the same technology platforms and marketing strategies as they did in early 2020, retail brands today are shifting their approach and bringing more data intelligence solutions in-house. The strategy is part of a larger emphasis on first-party within the brand marketing community, particularly as personalization techniques grow more advanced and privacy changes make targeting harder.

Enriching First-Party Data to Remove Marketing ‘Blind Spots’

More advertisers are taking control of their media spend, and they’re looking for better ways to have direct involvement in the use of first-party data to improve ad performance. Those are just a few of the findings in a new report by Kantar looking at the latest behaviors, attitudes, and trends in the digital advertising space.

What Brands Can Do When the Cookie Crumbles

As third-party cookies are phased out, brands will have to stay nimble to weather the transition successfully. It’s a good idea to shift focus to contextual marketing and build up first-party data now. Keep an eye on better alternatives like Unified ID 2.0, and watch how agencies are adapting. That way, you’ll be ready when the cookie crumbles.

No Cookies, No Problem: Harnessing the Power of Multi-Dimensional First-Party Data

While many have said that the deprecation of third-party cookies and tracking mechanisms will have a negative impact on personalized marketing, the fact is that this has finally opened the door to a much more effective approach: making full use of the richness of available first-party data.

The Comment Section Could Be the Next Big Source of Audience Data

Comments sections can be a source of feedback, wisdom, and community. They can also provide rich, first-party audience data. OpenWeb is betting on the latter.

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What First-Party Data Can and Can’t Do For Agencies

Make no mistake, first-party data will play a critical role in the future of marketing, as it always has. But agencies as trusted advisors, and the industry overall, need to be realistic about what first-party data can and can’t do for clients, especially in the face of a global pandemic that has upended everything we thought we knew about consumer behavior.

Third-Party Data May Help Brands Fill Gaps Opened by Covid

The Covid-19 pandemic altered fundamental daily behaviors in most consumers’ lives almost overnight. For some, it had even more drastic effects for better and worse, shifting jobs and spending habits as well as where people go and how they spend their time.

For businesses, the drastic changes of 2020 mean existing data may be unreliable. Ruby Brenden, head of data products at data management platform Lotame, described the stakes of the current situation to Street Fight and gestured toward opportunities to meet the moment.

Data Enrichment, Your Business, and Your Career

Creating great customer experiences is ultimately what matters most, and this requires a single customer view and data enrichment techniques for a deep understanding of your customer. Organizations that rely on only first-party data are at a disadvantage. They risk missing out on valuable new information as time passes. For example, did your customer just move to a new state or buy a new home? 

The Future Isn’t First-Party or Third-Party Data. It’s Earned Data.

Google’s recent announcement of its intention to phase out third-party cookies in the Chrome browser over the next two years, in addition to sparking plenty of speculation and doomsday prophecies, has led to much discourse over what a future driven by first-party data, as opposed to third-party data, might look like for marketers. 

But there’s a lesser-known type of data that’s being left out of these conversations—one that sits in between first- and third-party data and delivers both accuracy and scale. It’s called earned data, and it warrants the attention of every marketer who’s planning their transition to a cookieless world right now.

How First-Party Data Can Drive a Comeback for Local Travel

Long live the road trip. Experts predict that people will largely look to visit domestic and drivable destinations because of new health and economic concerns. We’ll see more three- and four-day trips because of finances, work pressures, safety concerns, and changing school schedules. That said, travel companies, hotels, and CVBs are now considering reinvesting in marketing to local audiences. It’s time to hit the gas at this first sign of recovery.

Marketers have to think about geo-optimization because there may be pockets of travel in certain regions and an opportunity to be more fine-tuned. Larger brands that do national advertising may miss an opportunity to be more targeted on a regional basis.

CPG Brands Can Navigate a Cookieless World With a Little Help From Their Friends

Ever since Apple announced it was limiting third-party cookies two to three years ago, brands have been working to adapt to a cookieless world. With Google jumping on the bandwagon recently, the pressure to adopt cookieless solutions has intensified.

Here are some of the questions we’ve been fielding from CPG brands about the future of digital advertising — and how marketing technology providers can help.

Heard on the Street, Episode 48: Advancing Audience Targeting with Semcasting

The mobile advertising world continues to shift dynamically as both public and private sector influences reshape ad targeting and data collection practices. The phasing out of third-party cookies and increased privacy regulations, coupled now with the financial pressure related to Covid-19, make 2020 an especially challenging year for marketing tech.

At the center of all of this is Semcasting, whose CEO and founder Ray Kingman is the latest guest on Street Fight’s Heard on the Street podcast (listen above). Semcasting applies advanced IP targeting known as Smart Zones to validate audiences and make sure that marketers are reaching the right people.

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Making Sense of the Crowded Customer Data Market

In the wake of Facebook’s Cambridge Analytica scandal, Europe’s General Data Production Regulation, and the California Consumer Privacy Act, the massive market for consumer data no longer operates unbeknownst to most Americans. But for digital marketing practitioners and the average consumer alike, making heads or tails of the industry is no easy task. 

To break down the different kinds of customer data in the market, the impact of data sharing and selling on consumers, and the potential of privacy regulations to shape the industry going forward, Anindya Datta, founder, CEO, and chairman of Mobilewalla, recently checked in with Street Fight.