News and Analysis
Swiftly Program Enables Circle K and its Brand Partners
Retail technology platform Swiftly has partnered with Circle K, a mobility platform, to make it easier for alcohol buyers to get cash back rebates, eliminating the friction and time waste involved in traditional mail-in ones. Swiftly’s Alcohol Cashback platform works with a Circle K app that enables targeted, real-time promotions by product, category, and geography. […]
Meet Pilates Franchise Power Woman Sarah Luna
Sarah Luna is the Founder and CEO of Pilates Addiction. The new brand is launching in California and New York, with plans to expand nationally through franchising. Pilates focuses on muscular balance and can improve strength and flexibility, and is gaining popularity worldwide. The Pilates and Yoga studio market is anticipated to grow from approximately […]
OOH into Action: Travel Surges, Consumer Habits Shift, and Brands Respond
How disruptive was the Covid-19 pandemic? So much so that it is still being used barometer to measure everything from travel to consumer sales. “COVID was a major inflection point that reshaped routines, mobility patterns, and media consumption,” said Anna Bager, President and CEO of the OAAA (Out of Home Advertising Association of America). “Using […]
Commentary
Streets Ahead: ChatGPT Shopping and Yelp’s AI Call Feature
In this week’s Streets Ahead update, SOCi discusses ChatGPT introducing direct shopping and Yelp testing AI-powered call handling. ChatGPT’s New Shopping Experience The News OpenAI has introduced a new augmented shopping experience inside ChatGPT, enabling users to browse and buy products directly within the platform. The feature showcases detailed product information, customer reviews, and direct purchase […]
Latest Posts
dataplor Secures $20.5M Series B to Expand Global Location Intelligence
In another milestone for the rapidly evolving location intelligence sector, dataplor has announced a $20.5 million Series B funding round led by F-Prime, with participation from Spark Capital, FFVC, Acronym Venture Capital, Two Lanterns, APA Ventures, dara5, and Alumni Ventures. The investment marks a pivotal moment for the Manhattan Beach-based company as it accelerates the […]
95% of Your Customers Do This with AI and Humans, According to SOCi
“AI Suggests, Humans Decide!” That’s the bold statement that emerged from the SOCi 2025 Consumer Behavior Index (CBI). The company warns Brands to “embrace” human validation or get left behind. The study validated the importance of TikTok, Instagram, and real human experiences to determine spending choices. Although 19% of consumers are using AI tools themselves […]
Perion Acquires AI Platform Greenbids
When Perion Network Ltd., wanted to take the next step in expanding its offering and fueling potential growth, it decided to acquire Greenbids, an AI platform that can optimize campaigns at scale inside walled gardens such as YouTube, Facebook and Instagram, and leading DSPs such as Google DV360 and The Trade Desk. The transaction terms […]
The MULO Dozen: May in Review
Perhaps the biggest news of May is the announcement of some of our amazing and visionary speakers for Street Fight LIVE 2025. However, we’re biased. That said, you won’t find this much diverse and forward-thinking insight anywhere else this fall. The lines have blurred between digital and conventional media, marketers, influencers, and retail, restaurant, and […]
Streets Ahead: Microsoft New Agentic Tools, Apple Maps Recommendations
In this week’s Streets Ahead update, SOCi discusses Microsoft unveiling over 50 new AI agentic web tools and Apple Maps adding curated recommendations. Microsoft Adds New AI Agentic Web Tools The News At its Build 2025 conference, Microsoft outlined a sweeping strategy to lead the evolution of the “open agentic web,” unveiling more than 50 […]
Shopping Distraction or Enhancement? Study Shows In-Store DOOH Really Works
Vistar Media, the leading global provider of technology solutions for digital-out-of-home (DOOH) media, partnered with consumer research company MFour to better understand how consumers view retail media ads. A relatively new frontier for MULO (multi-location) advertisers, these messages target customers from the parking lot through checkout. But do they impact consumer shopping behavior? The study […]
Meet the Street Fight LIVE 2025 Speakers: Part 1
Street Fight LIVE was resurrected last year, after pausing for the pandemic. This “un-conference” thought leadership conference is the first of its kind because it brings together C-level executives and decision-makers across MULO (multi-location) retailers, restaurants, convenience stores, service businesses, eatertainment/sportainment concepts, and hospitality brands. They are joined by the agencies and technology companies (with […]
Scalable Reviews and Reputation Management for Multi-Location Brands
It’s no secret that customer reviews makes or breaks a brand. Reputation management influences buying decisions, impacts local search rankings, and—let’s be honest—shapes how people feel about doing business with you. For multi-location brands, though, reputation management isn’t just about responding to a few Google reviews. It’s about scaling trust across dozens, hundreds, or even […]
“Wegmaniacs” Rejoice as Wegmans Opens Restaurants
Industry crossovers are nothing new. Tommy Bahama has restaurants, a retail operation, and now a hotel. Fitness retailers like Athleta offer in-store workout classes. And now Wegmans , an iconic grocery store with more than 110 locations , is opening a restaurant to appeal to its Wegmaniacs fan base! Tastings is opening in Rochester, New […]
Streets Ahead: Google Chat, and Instagram Reels