News and Analysis

Physical Books Are a Hit with Digital Natives Street Fight

Physical Books Are a Hit with Digital Natives

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For all the handwringing about how social media is chipping away at our mental health, digital social platforms are driving at least one type of analog media: physical books. As in the kind, where you flip actual pages by lamp light. No scrolling. No clicking. Just honest-to-God printed words on paper. And the delicious irony […]

Who Says Chickens Cant Fly Raising Canes is Soaring Street Fight

Who Says Chickens Can’t Fly? Raising Cane’s is Soaring (BOOM)

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Why did the chicken cross the road to Cancun? To meet with Raising Cane’s 3,000 team members to present the plan for the future! Raising Cane’s is a multi-billion-dollar brand with over 800 locations. Founded in 1996, the company’s sales have been on the upswing. The brand gathered its team in Mexico to present its […]

Brand Building or Performance Marketing Why Multi-Location Brands Must Invest in Both Street Fight

Brand Building or Performance Marketing? Why Multi-Location Brands Must Invest in Both

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Brands have long grappled with the decision of how to allocate marketing dollars across brand building and performance marketing. Building sustainable brand awareness and a strong reputation requires a long-term investment with tough-to-measure results. Performance marketing delivers more immediate local leads and sales. It’s easy to see why many brands overinvest in performance marketing at […]

Commentary

deeper customer relationships

Elevating Subscriptions: Turning Transactions into Deeper Customer Relationships

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What brands need to do to maximize the value of subscriptions is deliver—and differentiate themselves—on exceptional customer experiences (CX). This includes real-time support and service to meet high demand while furthering customer relationships. 

What Amazon’s Clean Room Services Move Means for Advertisers and Competitors

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The AWS foray into clean room tech has the potential to shake ad tech’s foundation and lock a lot of established providers out of the market before clean rooms even really become a standard part of the ad tech stack.

Reality Check: These Social Trends Will Actually Shape Local Marketing in 2023

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These subtle, yet pragmatic, social marketing trends will guide next year far more than the bullhorn announcements that declare everything is different now.

Latest Posts

Audio Advertisers Sidestep Privacy Issues by Targeting Segments, Rather Than Individuals

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One of the oldest broadcasting mediums is finding new life in the digital era — and advertisers are taking notice. More than a hundred years after the voices of radio personalities like Orson Welles became household names, and decades after transistor radios made audio content portable and widely-accessible for the first time, audio news is […]

Shuttered Forever or Transformed? 12 Storefront Businesses That Went Poof!

Shuttered Forever or Transformed? 12 Storefront Businesses That Went Poof!

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Is this about nostalgia or a MULO (multi-location) business lesson? Probably a bit of both. In our ongoing BOOM and BUST series, we talk about MULO retailers, restaurants, and service businesses that declared bankruptcy or became obsolete because of management issues or blindness to consumer trends and technologies. Let’s walk down memory lane and reflect […]

As DMPs Face Extinction, It’s Time for Marketers to Adapt to the New Advertising Landscape

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There’s a seismic shift happening in the advertising landscape as privacy takes center stage and the era of cookies slowly fades away. Yet, somehow, there are still those who cling to cookies as their primary means of audience targeting and measurement in online advertising. Despite roughly 60% of industry leaders foreseeing the consequences of losing […]

BOOM: Green is Good as MULO Salad Brands Abound

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Salads and salad brands are no longer a side dish. At the same time as multi-location (MULO) sweets and snack brands emerge and proliferate, greens-based companies are opening and scaling. Among the places consumers can find their favorite salad fixings are: Saladworks: One of the first entrants to the market (founded in 1986), the franchise […]

The Real Story Behind Sprout Social’s Newest Acquisition — And What It Means for the Future of Social Insights

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Sprout Social announced earlier this month that it was acquiring Tagger Media, one of the most well-known influencer marketing and social intelligence platforms on the market. The $140 million deal positions Sprout to become a leader in influencer marketing management — but that’s not the part of the story most people are talking about. The […]

Quotient Launches DOOH Retail Network

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Out-of-home and omnichannel. That’s how Quotient worked with OTC pain-relief brand Tylenol to increase brand awareness among shoppers with certain health conditions while much of the world was deep into pandemic lockdown. Quotient is a digital promotions and media technology company that helps brands and agencies develop omnichannel media and promotions strategies to drive sales. […]

Bombora VP: Digital Marketers Still Struggle with B2B2C

Bombora VP: Digital Marketers Still Struggle with B2B2C

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You’ve heard of B2B. You’ve heard of B2C. But if you’re like many digital marketers, you might still be unsure about what B2B2C is or how it factors into the way brands today are reaching professional targets with relevant content. A recent partnership between Gravy Analytics, a provider of enterprise location intelligence, and Bombora, a […]

Why Did the Chicken Expand Beyond Guatemala?

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You may not have heard of Pollo Campero (yet) in the United States. But this family-founded brand started in 1971 and has passed down its fried chicken recipe since then. The brand is now investing in U.S. expansion and plans to grow from 90 units to at least 250 over the next five years. Pollo […]

How 3 Brands Have Modernized Their Loyalty Programs in 2023

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Virtually every top retail brand today has a mobile app designed to build loyalty, but the majority of those apps aren’t delivering the kind of return on investment that their creators expect. With so many branded apps and loyalty programs vying for consumers’ attention, companies are learning that they have to lean into personalized experiences […]

The Branding Implications of SEO: Why Franchise Brands are Embracing CMS

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In the dynamic world of brand marketing, the digital experience is paramount. Historically, the speed of a website’s load time was not just a technical metric, but a reflection of franchise brands promises to consumers.  Today, with the advent of Core Web Vitals (CWV), the narrative has evolved. It’s no longer just about speed; it’s […]