News and Analysis

Locality Launches Advanced Audience Engine

Locality Launches Audience Engine

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Has Locality re-engineered the foundation of local advertising to deliver performance, precision, and transparency, at scale, for advertisers? That is certainly the objective of the local video solutions provider, which launched its Locality Audience Engine in collaboration with Lovelytics, Newton Research, and Databricks. Locality and its strategic partners seek to engage local audiences by integrating […]

Buckle Up for the OOH Ad Gravy Train

Buckle Up for the OOH Ad Gravy Train

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Starting next year, the United States will be the center of am OOH sports bonanza. In 2026, the annual Super Bowl game kicks off in February. Then, FIFA World Cup matches will be played in 11 locations. And last but not least, the Summer Olympics returns to Los Angeles in 2028. DOOH advertisers and platforms are […]

Genius Sports Limited’s New-Found Audience Granularity

Genius Sports Limited’s New-Found Audience Granularity

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Who are your fans? More specifically, who is your fan? Genius Sports Limited’s recent acquisition of Sports Innovation Lab, promises to make both scale and granularity possible when building an audience. Sports Innovation Lab is a data, analytics, and insights leader. Its research on fan behavior through its Fluid Fan™ Graph has helped global brands, […]

Commentary

Streets Ahead: YELP's AI Transformation, TikTok Search and Generative Optimization

Streets Ahead: YELP’s AI Transformation, TikTok Search and Generative Optimization

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In this week’s Streets Ahead update, SOCi discusses Yelp’s AI transformation, TikTok’s search revolution and why Generative Optimization misses the point. Yelp’s AI Transformation: From Static Listings to Living Conversations The News Yelp’s 2025 Fall Product Release signaled a major leap toward an AI-driven future in local discovery. The update introduced more than 35 new […]

How Agencies Can Protect Multi-Location Brands from AI Visibility Gaps Local Falcon Streetfight

How Agencies Can Protect Multi-Location Brands from AI Visibility Gaps

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For years, agencies helping multi-location brands with local SEO have wrestled with the same challenge: keeping potentially hundreds of listings, web pages, and other digital assets consistent. A few mismatched hours, conflicting service descriptions, or outdated images and reviews could cause one location to outperform another in local search. But in the AI search era, […]

Authentic Storytelling: Real-Life Scenarios Showcase Brand Values and Build Trust

Authentic Storytelling: Real-Life Scenarios Showcase Brand Values and Build Trust

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When consumers question what to believe, brands that show (not just tell) who they are will stand out. Authentic storytelling isn’t a marketing trend but a strategic approach that builds trust through clarity, action, and proof. The strongest stories don’t come from scripts. They come from real people, real moments, and real values in action. […]

Latest Posts

Streets Ahead: ChatGPT, AI-Generated meta descriptions and AI Mode reshaping search

Streets Ahead: ChatGPT, AI-Generated meta descriptions and AI Mode

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In this week’s Streets Ahead update, SOCi discusses OpenAI expanding the ChatGPT ecosystem, Google experimenting with AI-Generated meta descriptions in search results and Google’s AI Mode reshaping how people search OpenAI Expands ChatGPT’s Ecosystem The News  OpenAI has unveiled a major expansion of the ChatGPT experience with the launch of in-app integrations and a new […]

Survey: Voters Feel ‘Worse Off’ Compared to Early 2025

Survey: Voters Feel ‘Worse Off’ Compared to Early 2025

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President Donald Trump has a personality problem, according to the latest Voters Trend Report from Resonate, a technology company combines big data and psychographic survey studies to develop an understanding of consumer motivations. Survey responses found that half of respondents expressed dissatisfaction with his personal behavior. Only 13% are satisfied, leaving more than a third […]

AI Is Breaking Down Data Silos — Without Breaking Privacy

AI Is Breaking Down Data Silos — Without Breaking Privacy

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The world of marketing has quickly moved away from legacy, invasive practices that took liberties with customer data, and into a new, privacy-first era. Direct collaborations based on first-party data have become the most effective way for brands and media owners to identify shared customers, develop audience insights, and plan, activate, and measure campaigns. While […]

Amperity Gets Personal with Seahawks’ Fans

Amperity Gets Personal with Seahawks’ Fans

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The Seattle Seahawks are celebrating their 50th anniversary. A lot has changed in marketing over those years, with sophisticated systems that can reach fans at various touchpoints in their ticket-buying journey. Amperity, a customer-data platform, is enabling the Seahawks’ back-office to unify fan information from ticketing, retail, digital, and other systems to create a single, accurate […]

First Watch is a Brand to Watch

BOOM: First Watch is a Brand to Watch

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Founded in 1983, First Watch has quietly and steadily expanded to approximately 500 locations across 29 states. The success is, in part, attributable to the ever-growing popularity of breakfast as a restaurant category. Although the brand still lags behind one of its oldest (1969) and most formidable (600+ stores in 49 states) competitor Cracker Barrel, […]

Streets Ahead: Google AI Mode , OpenAI & Commerce, TikTok

Streets Ahead: Google AI Mode , OpenAI & Commerce, TikTok

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In this week’s Streets Ahead update, SOCi discusses Google expanding AI Mode from search to transactions, OpenAI  pushing into commerce and clarity around TikTok in the U.S. Google Expands AI Mode from Search to Transactions The News  Google is extending the capabilities of its AI Mode with two experimental features designed to push conversational search […]

BOOM: From C-Store to Travel Center with Wawa

BOOM: From C-Store to Travel Center with Wawa

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We can all agree that the c-store (convenience store) is evolving rapidly and has even become a testing ground for a fantastic array of new technologies. After all, it makes sense. How many other retail businesses are so focused on finding the consumer precisely at their time of need…whether it’s a bathroom break, gas or a […]

Matt Lopez: The Human Behind the Robots

Matt Lopez: The Human Behind the Robots

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Leading up to Street Fight LIVE 2025, we have been getting up close and personal with some of our speakers, encouraging them to share stories of how they found themselves in the MULO (multi-location) ecosystem. How will one of our speakers, Pepper, get to Microsoft’s headquarters? Not via Uber. But he does have a human guide […]

Beyond Maps & Maps: AI Visibility the New Growth Lever for Multi-Location Brands

Beyond Search: AI Visibility the New Growth Lever for MULO Brands

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For years, agencies have measured local search success with a simple formula: check Google Maps and Search rankings, optimize, repeat. However, the rise of AI-driven search experiences, including Google’s AI Overviews and AI Mode, Gemini, and of course standalone tools like ChatGPT, has fractured what “local visibility” means, with AI visibility creating both a challenge and […]

Study: OOH Ignites Sports Fans

Study: OOH Ignites Sports Fans

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Sports fans respond enthusiastically to humor, especially when they are reached with an OOH message inside the venue of an event. That’s according to a new report from the OAAA in conjunction with The Harris Poll, which found that those same fans tend to spend locally. According to the findings, sports fans act on OOH […]