News and Analysis

This Hummingbird is Soaring! A Chat With Emily Steele

This Hummingbird is Soaring! A Chat With Emily Steele

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Influencers, influencers, creators, creators everywhere!  “Where is the ROI and long-term benefit?” C-level executives are asking. Founder Emily Steele, is helping to answer that question and will take the stage at Street Fight LIVE 2025 to share the fast-paced success of her business and talk about how the creator economy is evolving, with an emphasis on […]

What's Next at Yext? A Preview With Brooke Henderson

What’s Next at Yext? A Preview With Brooke Henderson

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AI-powered search is clearly one of the hot topics today for both MULO (multi-location) brands, as well as single-location operators. Who better to prepare you for the massive changes that lie ahead than Brooke Henderson, VP of U.S. Strategic Partnerships at YEXT, a company that has led the industry in helping brands get “found” and […]

Food, Franchises, and Frank Talk with Dan Bejmuk

Food, Franchises, and Frank Talk with Dan Bejmuk

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Dan Bejmuk is among the 30+ thought leaders who will be joining us on stage at Street Fight LIVE 2025. His professional (and personal) passions include MULO (multi-location) food brands. We sat down with him to learn a little more about the path that led to his current role at Dreambox (an agency). What brought […]

Commentary

Streets Ahead: OpenAI User BackLash, Google Preferred Sources

Streets Ahead: OpenAI User BackLash, Google Preferred Sources

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In this week’s Streets Ahead update, SOCi discusses OpenAI reinstating GPT-4o following user backlash to GPT-5 rollout and Google personalizing Top Stories with New ‘Preferred Sources’ features. OpenAI Reinstates GPT-4o Following User Backlash to GPT-5 Rollout The News  OpenAI has rolled back part of its highly publicized GPT-5 launch after a wave of criticism from […]

Streets Ahead: Perplexity Ranking Logic, Instagram Metrics

Streets Ahead: Perplexity’s Ranking Logic, Instagram Metrics

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In this week’s Streets Ahead update, SOCi discusses Perplexity ranking patterns and Instagram’s data update insights. Inside Perplexity’s Ranking Logic: Why Classic SEO Still Matters The News  A recent deep dive into how Perplexity ranks content—led by independent researcher Metehan Yesilyurt—suggests that good old-fashioned SEO still matters, even in this new era of AI search. […]

AI Is Changing Customer Discovery Forever. Who Wins?

AI Is Changing Customer Discovery Forever. Who Wins?

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Until today, search has been the enabler of the internet. It served as a powerhouse of digital economics, the foundation of the Direct-to-Consumer (DTC) business model, and the model for organic customer discovery. Search Engine Optimization (SEO) underpinned how brands and companies crafted their marketing and communications strategies. Artificial intelligence (AI) changes all of this. […]

Latest Posts

The MULO Dozen: August Brands in Review and C-Suite changes

The MULO Dozen: August Brands in Review

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BOOMs, BUSTs, and C-Suite leadership changes don’t cool off during the summer months. Our wrap-up of hot August topics proves that out! However, the hottest part of the Summer of 2025 is the big reveal of our impressive speaker lineup for Street Fight LIVE 2025, just a few short weeks away!  Bravo! Italian Kitchen and […]

Nick Dan-Bergman: Taking Flight in the New Agency & Franchise World

Nick Dan-Bergman: Taking Flight in the New Agency & Franchise World

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In the weeks leading up to Street Fight LIVE 2025, we’ll be getting up close and personal with some of our speakers, encouraging them to share stories of how they found themselves in the MULO (multi-location) ecosystem.  Nick Dan-Bergman, CMO of agency LT(Lane Terralever), will be joining us to discuss everything franchise-related and sharing the […]

Mediaocean / Innovid Survey- Personalization & Performance

Survey: Marketers Lean-In to Personalization, Performance

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We’re well into H2, and omnichannel ad platform Mediaocean has released its 2025 H2 Market Report, a compilation of responses from a global survey of hundreds of marketing professionals. It looks like experimentation is out, and execution is in when it comes to using AI, advertising on CTV, and verifying identity as the foundations of […]

MULO Brands With Soul August Pick: Raising Cane's

MULO Brands With Soul August Pick: Raising Cane’s

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A “one love” philosophy may sound more like Woodstock, Burning Man, or a spiritual retreat than a MULO (multi-location) food brand with more than 900 locations.  Raising Cane’s Chicken Fingers has become known for its corporate culture, which emphasizes the importance of respect, community, teamwork, and having fun as part of every employee’s daily experience […]

From Data to Dachshunds: Meet Elizabeth Lafontaine of Placer.ai

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In the weeks leading up to Street Fight LIVE 2025, we’ll be getting up close and personal with some of our speakers, encouraging them to share stories of how they found themselves in the MULO (multi-location) ecosystem. Elizabeth Lafontaine is the Director of Research at Placer.ai and will share the latest insights on consumer trends, including […]

Streets Ahead: Google Chat, and Instagram Reels

Streets Ahead: Google Chat, and Instagram Reels

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In this week’s Streets Ahead update, SOCi discusses Google enabling direct business chat in Maps & Search and Instagram unveiling retention insights for Reels Google Brings Chat to Maps The News  Google has rolled out its Chat feature within Google Maps, giving users a direct way to message businesses via text or WhatsApp. Customers can […]

Ryan Serhant Update: Disrupting the MULO Real Estate World

Ryan Serhant Update: Disrupting the MULO Real Estate World

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We interviewed Ryan Serhant a couple of years ago, when he introduced the concept of a “real estate broker office as content creator studio.” His vision appears to be gaining momentum as Serhant expands into new markets. Serhant is also upping the talent game in a legacy industry by recruiting the best property “influencers” with […]

Swiftly Campaign Studio Can Empower Local Grocers

Swiftly’s Campaign Studio Can Empower Local Grocers

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When ad historians look back on the evolution of DOOH advertising, they may well say of the present time, “self-service was the rage.” (Apologies to Anatole Broyard.) And just as Broyard opened a used book store in Greenwich Village in the 1940’s and got to know his clientele very well, so too do local grocers […]

The Road Ahead: What Autonomous Cars Teach Us About Marketing Automation

The Road Ahead: What Autonomous Cars Teach Us About Marketing Automation

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The race toward fully autonomous cars fascinates me—not just for what it means for transportation, but for the lessons it offers those of us navigating the shifting lanes of marketing automation. Both fields are being reshaped by artificial intelligence. Both promise more efficiency and precision. And both, at their core, remind us that technology shines […]