News and Analysis
“Consumer Discovery is Now a Free-for-All” Declares SOCI in New Study
The SOCI 2025 Consumer Behavior Index (CBI) reveals that marketers need to shift gears when it comes to search, declaring the industry’s state “the marketing crisis you didn’t see coming.” The study has enormous implications, as traditional search is evolving rapidly. According to their late-breaking announcement based on the index, the strategies that MULO (multi-location) […]
Optimizing for AI: Future-Proof Your Website for Search
Over the years, there have been many significant improvements in how search engines function. While these improvements have meant new changes in how company execute their SEO (Search Engine Optimization) campaigns, for the most part, the core fundamentals have been the same. However, in the past few years, AI technology has changed everything. Reliance on […]
Gregg Majewski, CEO of Craveworthy Brands, on Restaurant Trends
Gregg Majewski is the Founder and Chief Executive Officer of Craveworthy Brands, a multi-concept restaurant platform company and franchisor that launched in 2023. Majewski has built the MULO (multi-location) company brick by brick, adding iconic brands such as viral Dirty Dough, Food Network-founded Taim Mediterranean Kitchen, and Southern California-favorite Fresh Brothers Pizza. Earlier this year, […]
Commentary
How Retail Media and Performance Media are Shaping the Future of Brand Strategy
Shifting consumer behavior is driving a profound shift in how brands approach their marketing strategies. The once distinct silos of retail and performance media are no longer functioning as separate components of a brand’s advertising toolkit. Instead, they are converging into a unified framework that reflects the complex, nonlinear shopping journey of today’s consumer. This […]
Streets Ahead: Bluesky Soars and Google Expands
In this week’s Streets Ahead update, SOCi discusses the mass exodus from X to Bluesky and Google expanding its “Nearby Offers and Events” feature. Bluesky Usage Soars Amid Exodus from X The News In the aftermath of the 2024 U.S. presidential election, Bluesky, a two-year-old decentralized social media platform, has seen a dramatic rise in user […]
How AI Can Help Multi-Location Restaurants Prevent Another Health Crisis
What if restaurants could spot a health crisis before it spreads? With the help of AI, they just might. McDonald’s burger patties may not have been the culprit of its recent E. coli outbreak, which the company quickly traced back to slivered onions, but customers temporarily took a step back from the quick-serve restaurant’s top […]
Latest Posts
Walmart Credits In-Person Retail for Its Growth, and It’s Not Alone
Walmart’s Q3 earnings call revealed something interesting: Walmart places much of its recent revenue growth and success on in-person shopping. “In-store volumes grew, pickup from store grew faster, and delivery from store grew even faster than that,” the company wrote about its U.S. locations. The growth of in-store shopping in an era of e-commerce accessibility […]
The MULO Dozen: December in Review
What a year we had! MULO (multi-location) retailers, restaurants, and service businesses have BOOMed and BUSTed, the C-suites have seen many changes, and consumers continue to shop, research, and spend both in-store and online. They are compelled to find places and products via local search, as well as by social media pundits, retail ad networks, […]
Later Acquires Mavely for $250M. The Creator Economy is Here to Stay!
Later announced today the acquisition of Mavely for $250M, creating a creator powerhouse. Later is an enterprise-level influencer marketing and social media management software platform. Mavely is an app for the “everyday influencer” who earns commissions on sales. Later’s AI predictive analytics will now leverage first-party performance data from Mavely’s network of more than 120,000 creators […]
The New Creator (and the Brand Creator Behind Them)
Joseph Perello, founder and CEO of Props, created his company to provide content for MULO (multi-location) and other brands that need credible ways to reach consumers. Many brands have invested in mass influencer or creator marketing, which may drive eyeballs and social media traffic but doesn’t always lead to sales. The words “performance-driven” on Props’ […]
MULO Brands With Soul December Pick: Hummingbirds
Our previous Brands With Soul have all been retail, restaurant, service, and CPG brands with multiple locations (MULO) and millions of dollars to spend on rewarding their teams and giving to charities. But soul isn’t just for those brands. In fact, starting a business that serves MULO brands can be in the hands of an […]
‘Tis the Season of Predictions: The Rise of Data Networks, According to Perion
We’re at that time of year again. We’re not just talking about holiday spending. It’s the season where industry experts have future thinking dancing in their heads like sugarplums. Daniel Aks, President of Undertone by Perion, predicts the rise of first-party data networks across financial and transportation sectors. He anticipates major ad tech mergers and […]
How Will You Advertise in 2025? Here’s What 3 Industry Leaders Predict
As part of our 2025 predictions series, we reached out to three companies that specialize in new (and refined conventional) ways to advertise to consumers. They are all relevant to MULO (multi-location) brands, along with targeted creator marketing, retail media, and other new (and old) forms of marketing. As streaming media becomes a more significant […]
Stop the Texting Madness! Jack Philbin on How to Not Get Blocked by Consumers
Jack Philbin is CEO at Vibes, a texting message platform many MULO (multi-location) brands use. We talked to him about how consumers view text messages and how to craft the right ones. Philbin stresses: “The most important thing marketers can do right now, especially as we enter the holidays, is to prioritize quality over quantity […]
‘Tis Swag Season: Year-Round Gifting Trends from Graham Walsh
This is the season of gifting for MULO (multi-location) brands and the suppliers, agencies and tech companies that support them. These brands: Give holiday and thank you gifts to their valued clients Buy giveaways for trade shows and conferences, and consumer activations Invest in employee incentives and keepsakes for team gatherings Stock their online shelves […]
SPB Now Stands for “Serve People Better”
Everyone loves a holiday miracle story! And that may be the turnaround of SPB, which took over a wide range of struggling brands. The abbreviation stood for “Steak, Pizza, and Beer,” but Josh Kern, the CEO, is now committed to changing its meaning to “Serve People Better.” That’s what he aspires to do with the […]
Street Fight’s Big 3
Street Fight Columns
Street Fight Categories
The Road Ahead: What Autonomous Cars Teach Us About Marketing Automation