News and Analysis

Habit-Forming Content: Real Strategies from Brands Turning Videos Into Revenue

Habit-Forming Content: Real Strategies from Brands Turning Videos Into Revenue

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As businesses invest in expanding their social media presence, they should be clear about their purpose. Producing and sharing social media video content, even when that content goes viral, isn’t enough to justify their efforts. Businesses that benefit from social media marketing leverage their content to attract views, gain followers, and acquire leads by creating […]

New DoubleVerify Report Should Alarm Advertisers

New DoubleVerify Report Should Alarm Advertisers

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Online advertising now represents nearly $800 billion in spending in 2025, up from a $374 billion market size in 2020. What else is up this year? A new report from DoubleVerify confirms the increases in fraud, AI bots, and ad blocking. Among the highlights for the North America market, based on a survey of 400 advertising […]

5 MULO (Multi-Location) Trends We Can't Ignore

5 MULO (Multi-Location) Trends We Can’t Ignore

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We’re more than halfway through the year, and the consumer (and its artificial intelligence equivalents) have spoken! The MULO (multi-location) ecosystem is poised for a significant transformation. MULO comprises restaurants, retail, home and personal services businesses, hospitality, convenience stores, groceries, branded housing complexes, and other companies that have multiple brick-and-mortar locations. Here are some of […]

Commentary

Streets Ahead: OpenAI User BackLash, Google Preferred Sources

Streets Ahead: OpenAI User BackLash, Google Preferred Sources

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In this week’s Streets Ahead update, SOCi discusses OpenAI reinstating GPT-4o following user backlash to GPT-5 rollout and Google personalizing Top Stories with New ‘Preferred Sources’ features. OpenAI Reinstates GPT-4o Following User Backlash to GPT-5 Rollout The News  OpenAI has rolled back part of its highly publicized GPT-5 launch after a wave of criticism from […]

Streets Ahead: Perplexity Ranking Logic, Instagram Metrics

Streets Ahead: Perplexity’s Ranking Logic, Instagram Metrics

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In this week’s Streets Ahead update, SOCi discusses Perplexity ranking patterns and Instagram’s data update insights. Inside Perplexity’s Ranking Logic: Why Classic SEO Still Matters The News  A recent deep dive into how Perplexity ranks content—led by independent researcher Metehan Yesilyurt—suggests that good old-fashioned SEO still matters, even in this new era of AI search. […]

AI Is Changing Customer Discovery Forever. Who Wins?

AI Is Changing Customer Discovery Forever. Who Wins?

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Until today, search has been the enabler of the internet. It served as a powerhouse of digital economics, the foundation of the Direct-to-Consumer (DTC) business model, and the model for organic customer discovery. Search Engine Optimization (SEO) underpinned how brands and companies crafted their marketing and communications strategies. Artificial intelligence (AI) changes all of this. […]

Latest Posts

Are Discount Stores and Outlet Malls Still Relevant?

Are Discount Stores and Outlet Malls Still Relevant?

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Long before Amazon, consumers would make excursions to factory outlet malls and wander the aisles of stores like Loehmann’s, seeking the ultimate bargain. Bargain shopping remains a great American pastime, and thrifting and upscale second-hand stores have joined the mix, alongside big-box, high-volume membership stores like Costco. Among the MULO (multi-location) discount store brands today […]

Pop-up Retail Abounds

Pop-up Retail Abounds

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We already know that the “big box” store model has its challenges these days. And micro store footprints have become a widespread alternative to high rents and excess inventory. Even Ikea is getting into the mini-store game.  But this summer, another retail format is trending. The pop-up (like a food truck for shopping) is everywhere. Big […]

Streets Ahead: Perplexity Ranking Logic, Instagram Metrics

Streets Ahead: Perplexity’s Ranking Logic, Instagram Metrics

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In this week’s Streets Ahead update, SOCi discusses Perplexity ranking patterns and Instagram’s data update insights. Inside Perplexity’s Ranking Logic: Why Classic SEO Still Matters The News  A recent deep dive into how Perplexity ranks content—led by independent researcher Metehan Yesilyurt—suggests that good old-fashioned SEO still matters, even in this new era of AI search. […]

The Adult Arcade Two Trends Converging Games

The Adult Arcade: Two Trends Converging

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We’ve covered the rise of eatertainment. Multi-location (MULO) brands have discovered that incorporating entertainment, sports challenges (sportainment),  and activities into their converging retail and restaurant models enables them to appeal to a vast and growing segment of the market. Add to that model the newstalgia trend (a mash-up of new and nostalgia). Brands are combining […]

The MULO Dozen: July Brands in Review

The MULO Dozen: July Brands in Review

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Some things slow down over the summer, but this July the MULO ecosystem continues to heat up phygital enhancements, leadership changes, and creative new marketing approaches. Hot dogs are not just for family BBQs this summer! Wienerschnitzel is making a bold new leap, with the hot dog chain announcing its expansion to the East Coast, aiming to solidify […]

AI Is Changing Customer Discovery Forever. Who Wins?

AI Is Changing Customer Discovery Forever. Who Wins?

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Until today, search has been the enabler of the internet. It served as a powerhouse of digital economics, the foundation of the Direct-to-Consumer (DTC) business model, and the model for organic customer discovery. Search Engine Optimization (SEO) underpinned how brands and companies crafted their marketing and communications strategies. Artificial intelligence (AI) changes all of this. […]

MULO Brands With Soul July Pick: NIKE

MULO Brands With Soul July Pick: NIKE

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“Just Do It” is the NIKE tagline. It’s been around since 1988, and it also captures the brand’s view toward giving back and building a positive company culture. The brand is our July choice for a Brand with Soul. Or, perhaps it should be Brand with Sole, although the footwear manufacturer has expanded to include […]

Meet the Street Fight LIVE 2025 Speakers: Part 2

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We’re just weeks away from Street Fight LIVE 2025 on September 30th in Los Angeles at Microsoft’s Playa Vista headquarters. What better place to tackle the huge impact that tech, AI, and digital media is having on the brick-and-mortar business ecosystem? Plus, the ecosystem itself is rapidly changing, with retailers, restaurants, service businesses, convenience stores, […]

Blis AI Platform Offers Deeper Targeting

Blis AI Platform Offers Deeper Targeting

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Blis, recently acquired by T-Mobile, has launched Blis AI, a platform that uses foot traffic data and other real-world signals such as in-store sales to help brands with audience building and media planning. If a brand wants to reach moms during back-to-school shopping season, they can enter KPI parameters such as “foot traffic,” and Blis […]

Swiftly Program Enables Circle K and its Brand Partners

Swiftly Program Enables Circle K and its Brand Partners

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Retail technology platform Swiftly has partnered with Circle K, a mobility platform, to make it easier for alcohol buyers to get cash back rebates, eliminating the friction and time waste involved in traditional mail-in ones. Swiftly’s Alcohol Cashback platform works with a Circle K app that enables targeted, real-time promotions by product, category, and geography. […]