News and Analysis

Gorilla Property Services Eyes U.S. Franchise Expansion

Gorilla Property Services Eyes U.S. Franchise Expansion

A leading property maintenance franchise is expanding into the United States, highlighting how home services brands are turning fragmented local trades into scalable franchise platforms. Vancouver-based Gorilla Property Services announced today that it has partnered with Franchise FastLane to accelerate franchise development across the U.S. The move positions the company inside one of the fastest-growing […]

BrightLocal Survey: How Rising Review Expectations Are Reshaping Brand Reputation Strategies

Survey: How Rising Review Expectations Are Reshaping Brand Reputation Strategies

The BrightLocal 2026 Local Consumer Review Survey highlights a major shift for brands operating in local markets. Reviews from the last three months now carry the most influence in consumer decision-making, while rising rating expectations and AI-powered recommendations are redefining how consumers evaluate businesses. For brands with local footprints, maintaining a steady flow of fresh, […]

Gregorys Coffee Franchise Launch Signals Restaurant Expansion Trend

Gregorys Coffee Franchise Launch Signals Restaurant Expansion Trend

The launch of a franchise program by Gregorys Coffee highlights a broader shift underway across the restaurant industry. Increasingly, emerging concepts are turning to restaurant franchise expansion as a way to scale nationally while maintaining brand identity and operational consistency. Backed by Craveworthy Brands, Gregorys’ move into franchising illustrates how specialty coffee franchise brands are […]

Commentary

TikTok News, Local Rankings, & Google Reviews : Street Ahead Soci

Streets Ahead: TikTok News, Google Reviews, and the New Rules of Local Visibility

In this week’s Streets Ahead update, SOCi discusses TikTok emerging as the top news platform, evidence that service areas don’t influence Local Rankings and Google now moderating review responses. TikTok Emerges as the Top News Platform for Young Adults The News  New survey data from the Pew Research Center indicates that TikTok has overtaken long-standing social […]

The “Future of TV” Is Here: 4 Video Shifts That Will Define CTV Advertising in 2026

The “Future of TV” Is Here: 4 Video Shifts That Will Define 2026

For the past decade, ad tech has talked about the “future of TV.” In 2026, that future stops being hypothetical. The infrastructure is in place, streaming is now the primary viewing mode for many audiences, and measurement is finally tying exposure to outcomes. The result is a decisive turning point for video: CTV advertising shifts […]

2026: The Year the Industry Pushes Beyond Fragmented Video Advertising Measurement

2026: The Year the Industry Pushes Beyond Fragmented Measurement

2026 is shaping up to be the year the video advertising industry moves beyond accepting fragmented measurement. Between the midterm political spending crunch, the convergence of linear and streaming, and growing pressure from brands to deliver real business outcomes, the cracks in today’s system are becoming impossible to ignore. Some of the most significant disruption […]

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TikTok News, Local Rankings, & Google Reviews : Street Ahead Soci

Streets Ahead: TikTok News, Google Reviews, and the New Rules of Local Visibility

In this week’s Streets Ahead update, SOCi discusses TikTok emerging as the top news platform, evidence that service areas don’t influence Local Rankings and Google now moderating review responses. TikTok Emerges as the Top News Platform for Young Adults The News  New survey data from the Pew Research Center indicates that TikTok has overtaken long-standing social […]

The “Future of TV” Is Here: 4 Video Shifts That Will Define CTV Advertising in 2026

The “Future of TV” Is Here: 4 Video Shifts That Will Define 2026

For the past decade, ad tech has talked about the “future of TV.” In 2026, that future stops being hypothetical. The infrastructure is in place, streaming is now the primary viewing mode for many audiences, and measurement is finally tying exposure to outcomes. The result is a decisive turning point for video: CTV advertising shifts […]

2026: The Year the Industry Pushes Beyond Fragmented Video Advertising Measurement

2026: The Year the Industry Pushes Beyond Fragmented Measurement

2026 is shaping up to be the year the video advertising industry moves beyond accepting fragmented measurement. Between the midterm political spending crunch, the convergence of linear and streaming, and growing pressure from brands to deliver real business outcomes, the cracks in today’s system are becoming impossible to ignore. Some of the most significant disruption […]

Basis and Mediaocean Aim to Automate the Full Media Lifecycle

Basis and Mediaocean Aim to Automate the Full Media Lifecycle

In an advertising ecosystem increasingly defined by fragmentation, operational complexity, and rising pressure for accountability, automation has moved from incremental improvement to strategic necessity. That shift is at the heart of a new integration partnership between Basis and Mediaocean, which together are seeking to automate the entire media lifecycle , from planning and activation through […]

What Email Marketing Will Look Like in 2026

What Email Marketing Will Look Like in 2026

The inbox is about to get personal in ways we’ve never seen before. After years running cold outreach email marketing campaigns for hundreds of businesses and analyzing more than 50 million emails, I’ve watched the email channel evolve from spray-and-pray blasts to segmented sequences. But what’s coming in 2026 makes everything we’ve done look like […]

Think National, Speak Local: Why Content Localization Drives Brand Trust

Think National, Speak Local: Why Content Localization Drives Brand Trust

Brands earn attention when they sound like they belong. For national organizations, that sense of belonging doesn’t happen by accident. Content localization is the bridge between a big brand promise and a personal, community-level connection. It’s how a national healthcare message resonates in a small-town clinic, or how a nonprofit mission becomes a topic of […]

2026 Predictions: Where Multi-Location Brands Win Next

2026 Predictions: Where Multi-Location Brands Win Next

As we head into 2026, multi-location (MULO) and franchise brands are walking into one of the biggest opportunities we’ve seen in years. Not because there’s a shiny new channel that suddenly solves everything, but because Paid, Earned, and Owned Media are finally starting to work together in a way that rewards brands who think locally […]

Turning Reviews Into Intelligence: How Agencies Can Unlock Multi-Location Insights

Turning Reviews Into Intelligence: How Agencies Can Unlock Multi-Location Insights

For agencies managing multi-location businesses, reviews are no longer just a ranking factor or a measure of reputation. In today’s AI-driven local search ecosystem, reviews have evolved into a rich source of actionable intelligence — a tool that agencies can use to uncover operational issues, inform marketing strategies, and fine-tune brand messaging across locations. Treating […]

Short-Form Video Surges Beyond Social, Study Finds

Short-Form Video Surges Beyond Social, Study Finds

Pity Jeffrey Katzenberg, the Hollywood mogul whose Quibi, a mobile-first video service, was way ahead of its time. The idea was to serve short-form video less than 10 minutes in duration to people as they were waiting at the bank, the post office, the doctor’s office or anywhere else where they might have a few […]

Streets Ahead: Google Core Update, Instagram Search, Google Review Appeals Delays

Streets Ahead: Google Core Update, IG Search, Review Delays

In this week’s Streets Ahead update, SOCi discusses the Google December 20025 Core Update, Instagram search traffic and Google Review appeals delay. Google Rolls Out December 2025 Core Update The News  Google has launched its December 2025 Core Update, marking the third broad algorithm change this year following major releases in March and June. The […]