The Business Case for Privacy

The test of a good business case is that it is backed by a lot of good data but can be easily summarized: Privacy creates trust. Trust builds loyalty. Loyal customers drive growth.

Are Brand Ambassadors Replacing Influencers Post-Pandemic?

The everyday consumer tends to first seek out friends/family and niche influencers (or brand ambassadors) for recommendations rather than celebrity influencers. An ambassador is product-oriented, commission-driven, and incentivized to sell products, rather than being paid per post conditional upon the number of followers they have like an influencer. Being commission-driven, ambassadors will usually get into the nitty-gritty about the product, spelling out why they love it, tips on styling, etc.

Apple’s Long View of Data Privacy: Revisiting Jobs in 2010

But what is the source of Apple’s self-interest, which drives its approach to privacy? I want to suggest that it’s not just a short-sighted opportunity to one-up Facebook and rival smartphone maker Google. Unlike the vast majority of tech companies recently touting new approaches to privacy, Apple isn’t new to this party.

Marketers, We Need More Accurate Attribution Modeling

In order to produce accurate attribution models, data must be combined, centralized, clean, valid, and recent. Brands that compile customer data from all channels and assemble the tech that produces multi-faceted views of customer journeys will have a competitive advantage. AI-driven modeling is possible with the right data tools in place.

The Next Era of Data Intelligence: Privacy by Design

While people seem to be increasingly aware of the problem posed by surveillance-based advertising, the demand for customized experiences has not decreased. But how are brands supposed to get to know their consumers and create customized experiences without access to data?

Expert Roundup: Data-Driven Advertising’s New Playbook

Experts from StitcherAds, AdColony, VRTCAL, ENGINE, and Placements.io weigh in on the future of data-driven advertising as privacy changes accrue. In particular, the crew discusses the resurgence of contextual ads and the intersection between privacy and antitrust issues.

LBMA: Sam’s Club Tests Scan and Ship Feature in Stores

In this episode of Location Weekly, the Location-Based Marketing Association covers Brookfield Properties partnering with ARIA Network for AR air rights activations, Adtech Realworld lauching QDOOH to make buying billboards easy for local brands, Sams’s Club testing a “scan & ship” feature for in-store shopping, and Coty getting Covid-friendly with perfume sampling.

online privacy

Media Measurement in the Data Privacy Era

Marketers need to understand how to gather and leverage consumer data on the fly and according to protocol. Gartner forecasts increasing regulations will lead to more than one million organizations appointing a privacy officer by the end of 2022, a signal that now is the time to get serious about media measurement in the privacy era. Let’s explore some strategies that will define the next generation of media measurement.

The Grand Reopening: DOOH Strategies to Capitalize on Lifted Restrictions

DOOH screens can be found in most of the locations that consumers were restricted from over the past year — such as bars, restaurants, malls and movie theaters — as well as essential places that consumers continued to visit, including convenience stores, gas stations, subways, grocery stores, and more. Now that people are returning in droves to these environments, marketers are using a variety of DOOH strategies to reach consumers. Let’s review those tactics.

Field Day Leverages an Uber-Style, Human-to-Human Marketplace for Local Marketing

An Uber for local marketing, Field Day connects brands, including current clients Panera Bread, Blaze Pizza, Equinox, and about 50 others, with “brand ambassadors”: locals who speak to the brands’ targets in their home neighborhoods in order to increase awareness and drive adoption.

Outsourcing Omnichannel Operations: How to Gear Up for the Next Peak Season

The biggest barrier to outsourcing e-commerce operations is identifying a provider who can be trusted to handle a company’s brand and their customer experience. The chosen provider needs to be able to answer the following questions to a retailer’s satisfaction.

How to Develop High-Performing Facebook Groups Communities To Fuel Your Brand’s Growth

Facebook Groups are not just for nosy neighbors to tattle-tale on loud parties or podcast fans to debate the latest true crime controversy. When launched correctly, FB groups are a huge opportunity for brands and businesses to build customer loyalty, nurture relationships, and even gain insight from their followers.

LBMA: Yelp’s Audiences Platform

In this episode of Location Weekly, the Location-Based Marketing Association covers Yelp launching their Audiences platform, AirBnB partnering with What3Words for staycations, Billboards in Paris getting brighter for the “Fearless Night” safety campaign, and imageHOLDERS launching touchless kiosks with Ultraleap technology.

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Expert Roundup: The Rise of First-Party Data

Experts from Digilant, Influ2, Infutor, Mobivity, and Stirista weigh in on the future of data-driven advertising as privacy changes accrue. In particular, the crew discusses the increasing importance of first-party data and targeting methods not tied to cookies.

8 Ways Your CX Can Increase Revenue

Here are the eight ways you can utilize low-code platforms to make customer interactions frictionless and digitize critical areas of your business.

What’s Next After the Cookie Goes Away? Incrementality

While there are several different approaches to take in the post-privacy world — from probabilistic attribution to media mix modeling — incrementality is, and will become, an even more important tool in the marketer’s measurement toolbox.

The Data Balance: How to Deliver Privacy and Personalization

It’s possible for merchants to provide personalization alongside customer data privacy—in fact, it’s a must for businesses that want to retain customer trust and remain viable. In order to balance using data for personalization with respecting customers’ privacy, it’s important to first understand the current consumer data and privacy landscape.

What’s Driving Retailers to Implement Autonomous Checkout

Convenience stores have been the first frontier for autonomous checkout, with grocery to follow. While today, it’s still rare to find autonomous checkout in stores, I think that within two years, people will have at least one store in their neighborhood that offers the technology. And within five years, autonomous checkout will be common and preferred by the majority of shoppers. While Covid may have accelerated the shift, this technology is here to stay.

Is Amazon Primed for the Data Privacy Era?

In a world that favors first-party networks — especially those with ample web traffic outside of iOS apps — it doesn’t get much bigger than Amazon. The question is if the e-commerce giant can attract advertisers en masse with the reach of its ad network plus the unfettered targeting and first-party contextual relevance of the world’s largest online store.

LBMA: Moving Walls Ties OOH to Local, Targeted Offers

In this episode of Location Weekly, the Location-Based Marketing Association covers Hallmark printing custom messages in cards and mailing them out, Moving Walls tying OOH to local targeted offers, Nexyad and HERE teaming up for next-gen vehicle safety service, and U-Blox launching its PointPerfect location service.