News and Analysis
OOH Advertising Coming to EV Charging Stations
Broadsign, a platform that helps companies manage the buying and selling of out-of-home media, is ready to get brand OOH advertising in front of eco-conscious consumers. It’s technology is being used by a German firm to power a network of OOH ad inventory at charging stations for electric vehicles such as cars, e-bikes, and scooters. […]
The Retail Employee of the Future: Human, Robot, or Combo?
Among the many challenges multi-location retail brands face are two common ones. Finding and retaining the best people and the role of automation in their businesses are top-of-mind across all retail categories. These two are closely related, as retailers incorporate self-serve technologies into their operations and AI into their marketing strategies and execution. The human […]
Commentary
Six Last-Minute Tips for Holiday Marketers
The holidays are here, and along with them, a holiday shopping season like no other. With the entire retail sector transformed by the Covid-19 pandemic, e-commerce has taken center stage, and digital marketers are working feverishly to find new ways to reach customers and bring former brick-and-mortar shoppers into the digital fold.
Yet we know that there’s still a lot of work to be done, and the holidays aren’t offering much downtime to digital teams. That’s why we hosted a discussion featuring experts sharing eleventh-hour tips and tricks that marketers can use to drive revenue this holiday season.
Latest Posts
Why and How to Take Steps Toward Brand Assurance
Companies are adapting at breakneck speed. For example, Dick’s Sporting Goods is offering curbside pickup to protect its customers and staff. DoorDash is discounting delivery services to help working parents. Walgreens is making it easier to get critical prescriptions. Measures such as these have been essential in instilling a sense of community, care, and trust.
We must not attempt to carry on business as usual. We can no longer think about marketing and advertising in the same ‘brand vs. demand’ framework. Now is the time for brand assurance — to actively fulfill brand promises, to help customers, and to maintain brand reputation.
Can Emerging Tech Support Local’s New Normal?
I’ve been looking for discoveries that could be blessings in disguise. Just like remote work, these aren’t new concepts but ones that are now given the chance to shine. For example, I spend lots of time analyzing virtual reality, which could be a valuable virtual event tool.
But more to Street Fight’s main focus, what discoveries or business approaches could benefit local commerce? One of them could in fact be VR’s cousin, augmented reality. Its ability to help people visualize things or facilitate “see what I see” co-presence could help local service pros socially distance.
Covid-19 Is Changing Ad Auctions, Creating New Opportunities for Brands
Amidst all the uncertainty surrounding the coronavirus pandemic, savvy marketers are finding new opportunities to reach consumers at discounted rates. According to data compiled by Goodway Group, competition within ad auctions has gone down 13% since early March, and win rates are up 54% during the same time period.
The drop in competition within ad auctions is largely the result of brands pulling back on digital advertising during the outbreak. Most experts agree that dropping out entirely is a mistake, since it gives competitors an opportunity to convert new brand loyalists, but continuing to run existing campaigns without acknowledging the current economic and global health realities can be costly as well.
The State of Reputation Management 2020
Not long before the COVID-19 outbreak was officially deemed a pandemic — it seems like years ago, but it was only March 11 — we planned to commemorate Street Fight’s March theme, Word of Mouth, by surveying a select number of experts in local marketing about the state of reputation management and what to look forward to in 2020.
Current events got in the way of our plans, and therefore we’re releasing this report in April rather than March. But we were pleased that the experts we asked came through and offered a great deal of valuable insight on the priorities and challenges of reputation management for local businesses. So let’s dig in to the insights provided by local marketing leaders at ThriveHive, Reputation.com, Chatmeter, Brandify, GatherUp, Uberall, and BrightLocal.
Location Weekly: Uber Eats Moves into Grocery, Foursquare Merges with Factual
In this episode of Location Weekly, the Location-Based Marketing Association covers Uber Eats moving into grocery delivery, Foursquare merging with Factual, Filipino super app SIF expanding services during Covid-19, and the OutStreets app pivoting to monitor store shelf levels during crisis. Gimbal’s CMO/COO Matt Russo joins for the first installment of the LBMA series “Members at Home.”
Streets Ahead: Google Chat, and Instagram Reels