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Birdeye Social : Insights into Social Media Management

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The significance of a robust social media presence cannot be overstated, particularly for multi-location brands aiming to connect with local audiences. Acknowledging the complexities of managing social media across diverse locations, Birdeye, a leading reputation and customer experience platform for local businesses, has just introduced Birdeye Social. With this move, the company is aiming to […]

How to Increase Social Media Engagement in 2024

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Brands have a bigger marketing challenge today arguably than ever before because consumers are more skeptical about advertising than previously. Not only are they turning away from brand-created content on social media, but most of them also no longer trust influencers. That’s why increasing social media engagement and using social media effectively to promote brands […]

Social Factor Partners with Emplifi to Fuel the Social Commerce Wave

Social Factor Partners with Emplifi to Fuel the Social Commerce Wave

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Social Factor, a prominent digital agency specializing in social CRM and strategy, has recently announced an agency-level partnership with Emplifi, a leading customer engagement platform. This partnership ties in with a shift in digital marketing, aiming to revolutionize customer engagement strategies through a social commerce-first approach. Social Factor, known for its expertise in working with […]

The Evolution of Social Media Advertising in 2023: What Lies Ahead in 2024

The Evolution of Social Media Advertising in 2023: What Lies Ahead in 2024

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In the rapidly shifting terrain of social media advertising, a single platform is stealing the spotlight, and it’s showing no signs of slowing down. TikTok, with its exponential growth, is racing ahead as one of the most prominent social platforms of 2023. But the story doesn’t end there. Meta, the tried and true veteran in […]

Digital Disinformation Reaches a Fever Pitch, Social Media Execs Weigh In

Digital Disinformation Reaches a Fever Pitch, Social Media Execs Weigh In

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Less than a week has passed since Meta and TikTok were ordered by the European Commission to provide details on the steps each company has taken to prevent the spread of misinformation during the Israel-Hamas conflict, and rather than simmering down, the debate over disinformation on social media is only getting hotter. X—the platform formerly […]

Emplifi’s Platform Drives Social Commerce

Emplifi’s Platform Drives Social Commerce

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When Emplifi upgraded its social commerce cloud last month, the goal was to empower brands to create more shoppable content across social media channels. The upgrades help bridge the gap between social media marketing and ecommerce to drive conversions and revenue for clients, the company said. Zarnaz Arlia, CMO of Emplifi, said the upgrades couldn’t […]

The Real Story Behind Sprout Social’s Newest Acquisition — And What It Means for the Future of Social Insights

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Sprout Social announced earlier this month that it was acquiring Tagger Media, one of the most well-known influencer marketing and social intelligence platforms on the market. The $140 million deal positions Sprout to become a leader in influencer marketing management — but that’s not the part of the story most people are talking about. The […]

From Google to Social to Generative AI: The Evolution of Search Journeys

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Remember when search ads were just a bunch of blue links? Believe it or not, that wasn’t that long ago – when a mention of search conjured a near-identical image in everyone’s minds. If you asked 100 people to describe their search journeys today, you might get 100 different answers. Those answers would almost certainly […]

Mastering Threads - 5 Brands with Winning Strategies for the Newest Social Platform

Mastering Threads – 5 Brands with Winning Strategies for the Newest Social Platform

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Less than one week after its public debut, Threads has already become the fastest-growing mobile app in history. More than 100 million users signed up for Meta’s new social platform in just the first five days — and now brand marketers are ready to get in on the action. While Threads looks nearly identical to […]

Unlocking the Potential of Social Media Advertising

Unlocking the Potential of Social Media Advertising

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Platforms like Instagram and TikTok weren’t built for traditional click-to-buy conversions – at launch, both were “unclickable” channels. That’s been a challenge for many of our clients and partners. How do you prove the true value of your social media advertising campaigns – and with it, secure the resources and funding needed to keep growing […]

Flashtalking Social Ads Manager Includes Social Media Activation

Flashtalking Social Ads Manager Includes Social Media Activation

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Omnichannel advertising platform Mediaocean has deepened its relationship with Google, striking a unique deal as it relates to the former’s Flashtalking Social Ads Manager (in the past known as Scope by 4C). For the first time, brand marketers who access the Flashtalking Social Ads Manager, an independent tech platform, will be able to activate against […]

Social Marketing Gets Redefined in the Era of AI

Social Marketing Gets Redefined in the Era of AI

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In an era where everyone is trying to get more done in less time, generative AI has become a valuable tool for social marketing professionals. According to a new survey from Sprout Social, conducted by the digital insights firm Cint, 71% of social media marketers have already started using AI and machine learning tools, and […]

Creating Closed Social Networks for Brands

Creating Closed Social Networks for Brands

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Using Cohora, brands can turn their websites into a type of owned social network that drives consumer advocacy and collects first-party to drive behavior-based loyalty.

Why Social Media Giants Are Embracing Conversational AI

Why Social Media Giants Are Embracing Conversational AI

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Generative and conversational AI seem to be taking over the world. The former entails generating images and text with keyword inputs… with results that are sometimes impressive, sometimes funny, and sometimes creepy. And the latter is all about AI-generated dialogues… with similar results.

Social Media May Be Winning the Search Engine Wars

Social Media May Be Winning the Search Engine Wars

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As the search engine wars heat up and Microsoft prepares to unveil a new Bing powered by ChatGPT technology, a substantive competitor has entered the arena — social media. According to a new report, 82% of consumers prefer to search on social media over traditional search engines, and two in five would rather use TikTok than Google or Bing.

Reality Check: These Social Trends Will Actually Shape Local Marketing in 2023

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These subtle, yet pragmatic, social marketing trends will guide next year far more than the bullhorn announcements that declare everything is different now.

Amazon Dabbles in Social Commerce

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Rather than social channels increasingly morphing into shopping channels, is there opportunity for shopping channels to become more social? This is what Amazon has in mind with its latest move: a TikTok-like feed. This makes it the latest player to copy the red-hot TikTok.

Social Apps Are Creating a New UX for Local

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Young consumers are increasingly discovering local shops and restaurants on TikTok and Instagram, not Google or Yelp. An appetite for immersive visual experiences is behind the trend.

How Colors Affect Social Ad Performance

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Marketers obsess over channel allocation and messaging. But sometimes, an ad’s effectiveness can come down to a factor seemingly as simple as color.

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Multi-Location Brands Use Social Gifting to Nurture Customer Relationships

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More than a decade after social gifting was deemed the hottest buzzword in retail, the practice of offering rewards and swag to incentivize online fan engagement is finally taking off among multi-location brands.