LBMA Podcast: VRstudios, McDonald’s, Snapcodes & Cargo

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On this week’s edition of the Location-Based Marketing Association podcast: VRstudios, Fysical Technologies, City of Sacramento, Snapcodes + Cargo, McDonald’s, Cirque du Soleil + Ivanhoe Cambridge. Special guest: Karl Swannie – Echosec. 

Why Local News Sponsorships Are More Relevant than Ever

As Brands Look Closer, Is Local News the Tortoise and Facebook the Hare?

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“An interesting thing is that Facebook has been a leader for so long [that] it’s become oversaturated on the buy side, and prices are going way up. There’s an opportunity for other vendors who can provide similarly granular audience information to seize some of that market share,” says Kitewheel CEO Mark Smith.

5 Tips for a Successful Mobile Coupon Strategy

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Mobile coupons create a sense of urgency, helping retailers drive short-term spikes in revenue and presenting marketers with new opportunities to collect data, track usage, and laser target the right customers. But how do you build a successful mobile coupon strategy?

Women in Local Marketing Tech: Are We There? Where Are We Going?

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The challenge is national; the solutions may be hyperlocal. At Street Fight Summit 2018, we gave the audience a brief overview of some of the issues facing women in local marketing tech today and what we can do to keep moving in the right direction.

Facebook’s Perennial ‘Potential’ in Local

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“In Facebook’s pivot to focusing on person-to-person communications and its strong emphasis on messaging, is there an implicit concession that the company will not make Facebook itself the center of its local effort?” Mike Blumenthal asks in this week’s biweekly column with David Mihm.

Gauging the Opportunity to Replace Local Merchants’ Websites

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We asked respondents what they used their sites for, and, considering the functions they deemed most important, whether they could replace them with a list of suggested companies and platforms. Facebook’s company pages and Google’s enriched listings topped the list.

LBMA Podcast: Walmart, Target, LinkedIN

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Featured on this week’s edition of the Location-Based Marketing Association podcast: LEGO + Grand Visual, LinkedIN, Vyking shoes, Walmart, Target, HERE + Decawave, LBMA D/A/CH.

Why Google Decided Phone Calls Are the Key to Google Assistant’s Future Success

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Among all the new AI-driven capabilities Google could’ve bestowed on its powerful Assistant, the company decided to focus on one capability in particular: a phone call.

Listen Up! Voice Makes Itself Heard in Delivery of Local News

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“Voice is still in its early innings, but Edison Research data on smart speakers shows that the top things people are calling for is news. That’s enough for me to know that the time to get moving on this is right now,” says Amplifi Media CEO Steve Goldstein.

LBMA Podcast: New LBMA Research, Foursquare & Tinder, Verve & Receptiv

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On this week’s edition of the Location-Based Marketing Association podcast: iQiyi, Location Sciences, Foursquare + Tinder, Google Expeditions, Verve buys Receptiv, Kohl’s + Amazon returns, London goes iZettle, and new research from The LBMA.

How Peoria Journal Star Did a Lot More With Less After Deep Cuts Shrank the Newsroom

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“We made it our mission, working with our publisher at the time, Ken Mauser, that we would reach out to the people of the South Side and make sure they had a place where they could tell us about the good things happening where they live,” Peoria Journal Star Executive Editor Dennis Anderon says of reaching out to neglected community members.

Most Local Merchants Unfazed by Facebook Controversies, Though Some Signs of Trouble

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By now, consequences of the negative aura surrounding Facebook’s role in customer info abuse, fake news, and Russian political meddling should have started to take hold. Yet over half of local merchants we polled said they would continue to use Facebook as they had previously, and only one in five said they may use it less.

Google’s Local Improvements—Posts Become Essential, and Mike Wins the Bet!

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“Google’s made plenty of laudatory improvements to Google My Business and associated products over the past 24 months, and there does seem to be a qualitative shift in the way it’s approaching the space,” David Mihm tells Mike Blumenthal in their biweekly column.

LBMA Podcast: Mapbox, GasBuddy, IKEA

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On this week’s edition of the Location-Based Marketing Association podcast: Propellant Media, Singapore’s Lifesight, Mapbox API, Gasbuddy, IKEA’s sleepiest ad ever, Swrve + Bluedot.

GateHouse Media’s Kirk Davis Argues Chain Is Becoming a ‘Leader in Community Engagement’

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Cost-cutting equity funds have hollowed out scores of daily newspapers, turning their communities into “news deserts,” the critics say. But Kirk Davis, CEO of GateHouse Media, counters that the equity-funded conglomerate is transforming its 144 dailies into tribunes of the people. He makes his case in this Q&A.

Customer Feedback: Authenticity as the Final Frontier

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Coherent feedback cuts the distance between a company and its audience. But all that is compromised when paid reviews and rigged ratings enter the scene. Authenticity therefore remains the final frontier for marketing and client-oriented strategies.

How Not to Respond to Reviews: 10 Common Pitfalls

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Contrary to the popular saying, all publicity isn’t good publicity. It’s quite possible to go about review response in a way that does more harm than good. Listed below are 10 common practices that won’t do your business any favors and are arguably worse than no response at all.

LBMA Podcast: Gimbal & Drawbridge, Brightcodes, Wirecard & Garmin

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On this week’s Location-Based Marketing association podcast: Phunware + Kontakt.io, Dstillery teams up with Captivate, Gimbal buys Drawbridge, Brightcodes, Wirecard + Garmin, Ericsson Emodo, Sao Paulo’s Yellow Line, Circle K goes Coke, Locomizer patent.

Local News Pioneer Mike Orren on Industry’s Future: A Steep but Climbable Hill

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“There are no silver bullets,” Mike Orren tells Tom Grubisich. Local news “has always been a complex industry, and advertising, marketing services, managing the print demand—all are going to continue to be a part of the equation.”

What Happens When Knowledge Panels Aren’t Actually Knowledgeable?

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In the latest of their biweekly columns, David Mihm and Mike Blumenthal explore what they find to be a troubling practice on Google’s part: granting select platforms the power to insert themselves into a local business’ knowledge panel without any recourse for the business or verifying that the information is accurate.