The Context for Contextual Marketing Is Changing

Share this:

The idea behind contextual marketing makes a lot of sense. But in practice, contextual marketing is getting pretty hairy, especially for location-based marketing. That’s because context is getting more complicated

Google Finally Reveals How to Improve Your Local Ranking

Share this:

Google has significantly updated its help page on the topic of local ranking to include, for the first time, specific common-sense guidelines showing businesses how they can increase the likelihood that online searchers will find them in Google Maps on desktop and mobile.

Automating Local Commerce: Rise of the Chatbots

Share this:

Bots could displace apps just as apps displaced search. “Search started with consumers typing into a box,” Pingup’s Ron Braunfeld said recently. “[AI] is all about knowing where you are, time of day, what’s in your refrigerator; and giving you the right information without having to search.”

Why Retailers Like McDonald’s Should Take Note of Starbucks’ Loyalty Program Misstep

Share this:

There has been a lot of backlash from Starbucks customers after the company changed the mechanism of its My Starbucks Rewards program last month from frequency-based rewards to dollars spent. The switch is informative for other retail brands, and indicates that personalization is key.

All That Glitters Is Not Gold: Separating Real Value From ‘Shiny New Things’ in Local

Share this:

Perhaps there is an industry epidemic of insecurity around the value provided to local businesses given the large market opportunity. Or, perhaps some organizations still think there is business in obfuscating value long enough to make some profit regardless of the damage.

E-commerce Is a $341.7 Billion-dollar Industry — Can SMBs Get a Piece of the Pie?

Share this:

Small businesses can close the gap between online and offline commerce with some hard work and adherence to a smart strategy. Here are a few tips to get you started.

Brands, Meet the Data Amplifiers

Share this:

Data amplifiers distribute and publish your data to a broader audience than you could ever do on your own — what I call the “network effect.” Your brand becomes more visible because your business data becomes more open and accessible to the influencers who are in a position to help customers find your business.

Retailers Shift Focus to Offline Affiliate Marketing

Share this:

Location analytics represent the new battleground in retail, but imagine if you could apply the same analytics for online attribution to offline purchases. Offline affiliate marketing does just that, giving retailers the tools to analyze data from in-store purchases similar to what they can do for online purchases.

Yodle Weighs in on How Google’s SERP Change Has Affected Online Ads for SMBs

Share this:

With a few weeks of empirical data, we now have a much clearer sense of how or if this change has affected local AdWords campaigns. At Yodle, we have seen a negligible effect on the performance metrics of the search engine marketing (SEM) campaigns we run on behalf of our local small business clients.

How Badly Do Consumers Really Want Grocery Delivery?

Share this:

Instacart is bumping up against the realities of the economy. There are two countervailing trends that are working against the idea of grocery delivery: frugality, and shopping-as-entertainment.

The Changing Role of Local Search Ranking

Share this:

As mobile searches outpace desktop-based searches, proximity throws a wrench in the works of traditional rankings.

National-to-Local Marketers’ Top Pain Points Center on Integration

Share this:

Nearly half of those who responded said they spend 1/3 or more of their digital marketing dollars to support their branch offices, franchises, and distributors — and 40% of them expect that budget mix to increase.

When Will We Be Able to Say That Cashless Payments Have Finally ‘Arrived?’

Share this:

The ubiquity of smartphones, new payment technology platforms, and ease of use have clearly caught the eye of many technology innovators and consumers. But why is this the year that cashless payments will go mainstream?

The Physical World Is Eating the Web

Share this:

Most beacon scenarios require users to jump through a set of compatibility hoops. But Google has been quietly working on an antidote: The physical web. To sidestep some of the opt-in friction, it positions the browser as the beacon interface and it transmits beacon content using URLs.

What the C-Suite Needs to Think About When It Comes to Delivering On-Demand

Share this:

Today over 2 billion local deliveries are made annually in the U.S. And every delivery company that wants to remain competitive in this space must be able to offer an on-demand experience to their customers — whether it has its own fleet of drivers or uses independent contractors to provide its service. In a complicated […]

Lessons Learned in the Email Marketing Wars About ‘Selling to SMBs’

Share this:

Constant Contact’s recent announcement that it would be acquired by EIG, got me reflecting on the past 15 years and how much the industry’s evolution has taught me about what it takes to effectively sell to small and medium-sized businesses (SMBs).

Will ApplePay Be the Company’s Next Mega-Business?

Share this:

It is a truth universally acknowledged that Apple is currently in need of a really big new product (a la iPhone or iPad) to keep growing. I think the company has ample opportunity to turn the payments industry on its head and make ApplePay its next big product.

How Data Is Poised to Significantly Transform Local Marketing

Share this:

It is becoming clear that this is the year when our industry effectively leverages data integration across the marketing ecosystem. One significant aspect of this industry evolution is the injection of physical-world data with other data sets, as well as mobile. Mobile data is the glue that connects all data with the broader ecosystem.

Making Sense of Google’s Changes that Just Blew Up Online Ads for Local Businesses

Share this:

There’s really no way to overstate what a massive change Google’s ad reconfiguring is for everyone in the SEM industry. But it’s going to have a more profound — and even devastating — effect on locally-oriented businesses who had relied on Adwords as a key marketing tool.

How the Google My Business API Changes the Local Ecosystem

Share this:

The move is a good thing for business owners but even more so for Google itself, which in providing a better means to gather data from business owners will improve the freshness and accuracy of its data.