Outsourcing Omnichannel Operations: How to Gear Up for the Next Peak Season

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The biggest barrier to outsourcing e-commerce operations is identifying a provider who can be trusted to handle a company’s brand and their customer experience. The chosen provider needs to be able to answer the following questions to a retailer’s satisfaction.

How to Develop High-Performing Facebook Groups Communities To Fuel Your Brand’s Growth

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Facebook Groups are not just for nosy neighbors to tattle-tale on loud parties or podcast fans to debate the latest true crime controversy. When launched correctly, FB groups are a huge opportunity for brands and businesses to build customer loyalty, nurture relationships, and even gain insight from their followers.

LBMA: Yelp’s Audiences Platform

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In this episode of Location Weekly, the Location-Based Marketing Association covers Yelp launching their Audiences platform, AirBnB partnering with What3Words for staycations, Billboards in Paris getting brighter for the “Fearless Night” safety campaign, and imageHOLDERS launching touchless kiosks with Ultraleap technology.

Ad Tech and Privacy

Expert Roundup: The Rise of First-Party Data

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Experts from Digilant, Influ2, Infutor, Mobivity, and Stirista weigh in on the future of data-driven advertising as privacy changes accrue. In particular, the crew discusses the increasing importance of first-party data and targeting methods not tied to cookies.

8 Ways Your CX Can Increase Revenue

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Here are the eight ways you can utilize low-code platforms to make customer interactions frictionless and digitize critical areas of your business.

What’s Next After the Cookie Goes Away? Incrementality

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While there are several different approaches to take in the post-privacy world — from probabilistic attribution to media mix modeling — incrementality is, and will become, an even more important tool in the marketer’s measurement toolbox.

The Data Balance: How to Deliver Privacy and Personalization

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It’s possible for merchants to provide personalization alongside customer data privacy—in fact, it’s a must for businesses that want to retain customer trust and remain viable. In order to balance using data for personalization with respecting customers’ privacy, it’s important to first understand the current consumer data and privacy landscape.

What’s Driving Retailers to Implement Autonomous Checkout

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Convenience stores have been the first frontier for autonomous checkout, with grocery to follow. While today, it’s still rare to find autonomous checkout in stores, I think that within two years, people will have at least one store in their neighborhood that offers the technology. And within five years, autonomous checkout will be common and preferred by the majority of shoppers. While Covid may have accelerated the shift, this technology is here to stay.

Is Amazon Primed for the Data Privacy Era?

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In a world that favors first-party networks — especially those with ample web traffic outside of iOS apps — it doesn’t get much bigger than Amazon. The question is if the e-commerce giant can attract advertisers en masse with the reach of its ad network plus the unfettered targeting and first-party contextual relevance of the world’s largest online store.

LBMA: Moving Walls Ties OOH to Local, Targeted Offers

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In this episode of Location Weekly, the Location-Based Marketing Association covers Hallmark printing custom messages in cards and mailing them out, Moving Walls tying OOH to local targeted offers, Nexyad and HERE teaming up for next-gen vehicle safety service, and U-Blox launching its PointPerfect location service.

4 Ways Growth Marketing Automation is Re-Writing the Book on Engagement

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Growth marketing automation is transcending lead generation to create powerful automated experiences that improve engagement through each stage of the customer journey, transforming one-time buyers into brand evangelists.

5 Best Ways to Market Your Growing Franchise

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With the post-pandemic market in mind and the larger availability of digital marketing techniques, here are five current ways to best market your growing franchise.

Anti-Surveillance Group Claims Privacy and Antitrust Are Intertwined Issues

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Two of the major policy complaints to arise about the technology sector over the past few years have been that advertising platforms, most notably Google, Facebook, and Amazon, compromise user privacy and that a select few companies — the aforementioned names plus Microsoft and Apple — are so powerful that they prevent new innovators from competing. An open letter by privacy-oriented enterprises alleges that the two issues are intertwined.

LBMA: OneNav Raises $21 Million

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In this episode of Location Weekly, the Location-Based Marketing Association covers Buffalo’s Olmstead Park using AR to bring history to life, Quan Media and AdQuick helping FreshDirect measure OOH ad performance, Kinetic and MyHome.ie teaming up on location-based real estate ads, and OneNav raising $21 million.

Try Day Parting to Boost Your Amazon Ads

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Advertisers are turning to day parting — scheduling pay-per-click (PPC) ads to run only during certain days and times — to better optimize their ads on Amazon’s marketplace. The tactic helps sellers reach more consumers, boost conversions, and drives down costs.

The Work-From-Home Revolution and What It Means for SMBs

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Small business leaders are increasingly reimagining the workplace as they consider how to best blend in-office and virtual work.

4 Reasons Why Now is the Time to Double Down on Your Mobile App

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If the current upheaval in the market signals anything, it is that the relationship you have with your customers must be cherished, cultivated, and mutually beneficial in order to be monetized effectively. As the user acquisition game becomes more challenging, businesses must invest in personalization and engagement in order to improve retention, activation, and conversion metrics. This means doubling down on your mobile app strategy and centering it on transparency, on-device targeting, and trust.

LBMA: Verizon Acquires Senion

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In this episode of Location Weekly, the Location-Based Marketing Association covers Brij’s one-touch QR code product registration, SpatialTEQ showcasing its partnership with Amada Senior Care, Verizon’s acquisition of Senion, and Beaconsmind AG deploying a solution for Roberto Cavalli.

Where Location Intelligence Stands as Foursquare Founder Steps Back

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The story of Foursquare reflects what the evolution of smartphones and location technology allowed marketers to achieve — unprecedented awareness of where consumers are and how to cater to them on that basis. But data privacy concerns are pushing the narrative into new territory.

No One Solution Will Dominate the Cambrian Explosion of Digital Identifiers

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Over the past year, many solutions have emerged as a means to fill the niche left behind by the third-party cookie – and while not all solutions in this space take the form of newly minted digital identifiers, the population of upstart cookieless IDs continues to grow in size, features, and wide-ranging industry support. This raises the question of just how we’ll identify the ultimate cookieless ID.