Commentary | Street Fight - Part 2

How Dallas Morning News Tunes Its Ear to Connect With Its Diverse Audiences

Tom Grubisich

How Dallas Morning News Tunes Its Ear to Connect With Its Diverse Audiences

“I’m not saying that an audience-first culture didn’t exist at the newspaper, say, 75 years ago. But how do we reach today’s audience? It’s not enough to put all the news that we decided is important on the front page and expect everyone to read that as part of their shared experience,” says Nicole Stockdale, director of digital strategy at the Dallas Morning News.

Not All Burrito Eaters Are the Same: Why Advertisers Need to Think Local

James Moore

Not All Burrito Eaters Are the Same: Why Advertisers Need to Think Local

With the new wave of technology tools on the market, marketers can access detailed reporting to identify specific data points that are performing, or not performing, and then optimize their campaigns accordingly to improve results and curb wasted expenditure. Leveraging unstructured data for audience localization should be a top consideration.

Is Google Playing the Long Game with SMB Websites?

David Mihm and Mike Blumenthal

Is Google Playing the Long Game with SMB Websites?

“When you look at this Website growth + the Local Knowledge Panel with Posts + AMP + Progressive Web Apps, we are starting to see the outlines of an “open web” that Google totally controls. Or at least they control the profitable parts,” Mike Blumenthal tells David Mihm in their latest biweekly column.

Data is Technology’s Currency: Increase Its Value by Maintaining Accuracy

Gil Larsen

Data is Technology’s Currency: Increase Its Value by Maintaining Accuracy

By defining their organizations’ definition of “accuracy,” allocating marketing resources to external solution providers that can provide unique data sets pulled from mobile phones, and ensuring all data is as up to date as possible via location-based approaches, marketers will begin to see an improvement in the quality and transparency of the data they purchase.

How Giant GateHouse Media Performed in Harsh Duke Study of Local News Sites

Tom Grubisich

How Giant GateHouse Media Performed in Harsh Duke Study of Local News Sites

I went to Bill Church, senior vice president of news at GateHouse Media—the biggest publisher of newspapers in the U.S.—with questions about the quality of GateHouse sites that were put under the microscope in a 100-community study from Duke University that painted a critical picture of news deserts across the country.

How Brands Can Create Personalized Experiences for Each Local Market

Jeff Cheal

How Brands Can Create Personalized Experiences for Each Local Market

Digital properties must not only gather information about people but also use it to help consumers meet their goals in a contextual and timely manner. With changes such as the GDPR going into effect, the onus is on brands to deliver a connected experience that will leave customers feeling as though brands’ use of their data is justified.

The Quantitative Evidence That Reputation Management Works 

Damian Rollison

The Quantitative Evidence That Reputation Management Works 

At times, the research findings published in our industry seem a little suspect. But in one vertical in particular, there’s a body of academic research that speaks to exactly the kinds of questions we want answered about reputation management—namely, does online review monitoring and response really make a difference to a business’s bottom line?

Yelp, Google Reviews, and Antitrust

David Mihm and Mike Blumenthal

Yelp, Google Reviews, and Antitrust

Forcing Google to split Maps-related business into a standalone “geo” unit would foster a more diverse technology ecosystem. But as far as Google’s review practices are concerned, regulators should not be convinced by an irrational argument that indexation of Google reviews has any bearing on the harm created for, or benefit gained by, consumers.

Latest Local Marketing Merger Aims for Scale in Critical Listings Management Sector

David Card

Latest Local Marketing Merger Aims for Scale in Critical Listings Management Sector

Uberall’s acquisition of Navads highlights the importance of listings management and its integration with reputation management. Street Fight’s latest survey of multi-location brands shows a correlation between use of both these types of services and the overall effectiveness of local marketing.

How Reddit and Local Media Consortium Upvoted Each Other and Became Partners

Tom Grubisich

How Reddit and Local Media Consortium Upvoted Each Other and Became Partners

But Reddit and the LMC each has something that the other wants. Reddit would like to tap into the LMC’s huge pool of 470 million unique visitors and turn many of them into subscribers. LMC publishers wants to learn from Reddit how to make their readers more engaged. Now, old media and new media are teaming up.