The Telltale Signs of Fake Reviews

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Curtis Boyd is the founder of a Southern California-based company, The Transparency Co, which has gained significant attention in recent months for the technology Boyd has developed to detect fake reviews at scale. Boyd’s company has recently secured government contracts to help ferret out fake reviews online.

On Amazon’s 2nd Prime Day, Retailers Look to Forge Lasting Bonds

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Street Fight connected with John Nash, chief marketing and strategy officer at Redpoint Global, to understand how retailers are approaching the event and transforming it into a long-term relationship building opportunity.

Travel Brands Play Catch-Up as Consumers Seek Mobile Capabilities

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As consumers grow more comfortable using mobile tools for communication and commerce, the disconnect between what travel brands are offering and what travelers are seeking is growing wider.

mobile payments

Ecommerce Design: How Smart UI Choices Boost Engagement and Conversion

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In ecommerce, conversions are considered the most important metric to track. However, an increase in engagement can matter just as much: the more people interact with your pages, the more likely they are to return and convert later as well as to promote your business among their own network. 

Halloween Season Amplifies Consumers’ Impulse to Buy

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The cost of Halloween sweets will rise 34% compared to last year, according to data from PayPal, but that isn’t stopping retailers and brands from doing what they can to influence which products consumers purchase.

Supply Chain, Interrupted: The Impact on Ad Spend Across 3 Categories

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Let’s examine three categories touched by ongoing supply chain issues to see how their ad spend has fluctuated in the US.

Niantic Accelerates the Real-World Metaverse

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One of the companies at the center of the shift to the metaverse is Niantic. Mostly associated with its breakout hit, Pokémon Go, it has evolved its business to be more of a developer platform for geo-local AR experiences. Known as Lightship, the platform is expressly built to enable the real-world metaverse.

Pro Soccer Club Uses Fan Experience Data to Improve Engagement 

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The Oakland Roots Soccer Club is working with UserTesting to collect real-time insights from fans and develop more engaging digital experiences.

The Customer Journey Isn’t Linear Anymore: How Marketers Can Adapt

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Brands that previously were able to define a customer journey and maybe even map it out in a linear fashion face a new reality. They no longer possess the means to dictate how a consumer interacts with them. Here are three tips on how marketers can adapt their strategies for the new customer journey.

Why Brands and Retailers Should Upgrade the Post-Purchase Experience

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Most sellers focus on what it takes to get a shopper to make a purchase. Fewer have dedicated ample resources to determining how to ensure satisfaction after the fact.

New Hires at GroundTruth, Mobivity, Uberall, and Choozle

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The Street Fight new hires roundup features movers and shakers in adtech, martech, e-commerce, localized marketing, location intelligence, and more. This month’s roundup features new hires at GroundTruth, Mobivity, Uberall, and Choozle.

Google’s Latest Privacy Play Has Big Implications for the Open Web

Google Elevates Mapping and Visual Search

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Google’s annual Search On event was held this week, including several updates to core search and orbiting products like Maps. Given the prominence and centrality of mapping to local commerce, we’ll start there.

Tools to Address Labor Shortages

How Retailers are Using AI to Create Dynamic Return Policies

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Return policies that are frictionless, transparent, and consumer-friendly have been shown to lead to dramatic increases in profitability and brand loyalty, but bridging the gap between online and offline product returns has been a longstanding challenge for multi-location retailers.

How AI Can Help Retailers Deal with Major Disruption from Hurricanes

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AI is emerging as an indispensable tool in helping retail shippers better navigate periods of disruption like hurricane season. Here are a few key ways how.

How to Organize and Maximize the Value of Customer Data

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We often hear that data is the oil of the digital economy. Very well — but how do companies acquire that resource sustainably and marshal it to reach new prospects and better serve existing customers?

Debunking 5 OOH Advertising Myths

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A 2022 report based on a survey of more than 100 advertisers in the U.S. highlighted the top five misconceptions facing advertisers considering OOH. Fortunately, each of these myths is ripe for rebutting with statistics that support the facts.  

Retailers Tackle Excess Inventory with Demand Planning Tools

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The scramble to move excess summer inventory ahead of the holiday shopping season is forcing retailers to take a second look at new technology designed to help companies determine how much to discount or raise pricing to maximize profitability. At o9 Solutions, an enterprise AI software platform provider, retail clients are increasingly seeking out demand planning tools to help with demand sensing and inventory visibility. 

What Retailers Can Learn from Spotify and Netflix

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Peter Messana, CEO of Searchspring, believes retailers have a lot to learn from their counterparts in entertainment. And, he argues, consumers already expect the same level of convenience in retail. 

Meta Introduces “Third Screen” to Brand Marketers at Place 2022

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Everyone’s talking about the metaverse. What does it really mean, and what impact will the metaverse have on local commerce over the next decade?

5 Digital Asset Management Tools for Multi-Location Brands

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For multi-location brands with hundreds of store locations controlled by individual managers, digital asset management is about reducing risk.