Chatbots | Street Fight

How AI Bots, Voice Assistants Are Changing Shopper Behaviors

Stephanie Miles

How AI Bots, Voice Assistants Are Changing Shopper Behaviors

Rapid changes in the way people communicate aren’t just impacting personal relationships, they’re also hitting the retail market as consumer preferences evolve. In a new report released just this morning, the post-purchase solutions provider Narvar uncovers generational differences in how consumers prefer interacting with retailers.

Street Fight Daily: Google Begins Mobile-First Indexing, Apple News Drives Traffic for Pubs

Joseph Zappa

Street Fight Daily: Google Begins Mobile-First Indexing, Apple News Drives Traffic for Pubs

A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Google Begins Mobile-First Indexing, Using Mobile Content For All Search Rankings… Apple News Drives Significant Traffic for Some Publishers, But Measurement Remains Iffy… The Economist Turns to LinkedIn over Pinterest and Tumblr…

Automating Local Commerce: Rise of the Chatbots

Mike Boland

Automating Local Commerce: Rise of the Chatbots

Bots could displace apps just as apps displaced search. “Search started with consumers typing into a box,” Pingup’s Ron Braunfeld said recently. “[AI] is all about knowing where you are, time of day, what’s in your refrigerator; and giving you the right information without having to search.”