Creating Closed Social Networks for Brands

Creating Closed Social Networks for Brands

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Using Cohora, brands can turn their websites into a type of owned social network that drives consumer advocacy and collects first-party to drive behavior-based loyalty.

The Rise of UGC in Connected TV

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User-generated content (UGC) is full of opportunities to foster authenticity and awareness to reach younger audiences, many of which watch CTV as opposed to linear TV. 

5 User-Generated Content Platforms for SMBs

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As Google expands the local search experience to encompass more aspects of the customer journey, user-generated content is coming into play as one of the most important ranking factors for small and mid-size businesses.

Advantages of User-Generated Content in Online Retail

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User-generated content can assist in yielding revenue for your online business. It can help you engage and retain customers as well as convince and inspire new ones. Furthermore, it’s an efficient way to interact with your audience across channels, enhance your website content, and boost your social strategy.

Heard on the Street, Episode 45: Building a Local Video Marketplace, with Stringr

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Video as a medium continues to gain prevalence given better bandwidth, mobile connectivity, and cultural factors. Creation and distribution tools also continue to democratize “pro-sumer” video like TikTok. But at the professional end of the scale, quality production is still expensive and hard to find.

This is the segment of the video market that Stringr addresses. The company has created a sort of networked marketplace to connect supply and demand for video creation. That includes everything from a library of locally relevant B-roll footage for news stories to specific on-demand assignments.

Four Keys to Ensure Your Brand Has Local Authenticity Online

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Taking time to ensure that your brand is represented authoritatively and genuinely online helps build a solid connection with your audience. But how does your brand communicate that authenticity at a local level? Here are four essential ways to build local authenticity through your localized social marketing efforts.

How 5 Retail Brands Are Maximizing the Power of User-Generated Content

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Photos and videos that shoppers post on social media convey sentiment about brands, giving fellow consumers—and brands themselves—an uncensored look at how people really feel about their products and services. How brands harness this feedback is evolving, as brand marketers find new ways to glean insights from the unstructured consumer feedback being posted on social media and elsewhere online. Here are five examples of brands that are engaging shoppers across social channels and taking full advantage of the content that customers post on their own online accounts.

Google Reviews Hit with Massive Spam Attempt

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Google reviews, increasingly essential to the online search presence of brand and SMB brick-and-mortars alike, were hit by a massive spam attempt last week. At least 2 million fraudulent reviews were posted, according to ReviewFraud.org.

At CallRail, Community Forums Prove Valuable for Product Development

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Community forums—online spaces where consumers and developers can interact and collaborate— are increasingly popular tools for companies hoping to improve their product development and ideation. The strategy is working effectively for marketing tech vendor CallRail.

The New Face of Reputation Management: Photos, UGC Rise in Prominence

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As non-review content grows in prominence, brands and small businesses with be forced to reckon with it. Like reviews, such content both reflects and shapes a brand’s reputation. Unfortunately, many brands are still behind when it comes to engaging with local reviews, so these new developments will represent an even heftier challenge when it comes to crafting an effective and scalable strategy. Brands who neglect UGC in local will suffer greatly in comparison with those who learn how to engage.

Can Yelp Save Itself from Its Users?

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A friend at work is a serious cheap eats hound. He has eaten at more ethnic restaurants in the South Bay than I even knew existed. I asked where he was going for lunch yesterday. He told me. I Yelped it, and he laughed at me. Why? “All those reviews are useless to someone like me. I have different taste than people who use Yelp. And I’m sure that a ton of those reviews are gamed,” he said…