Report: Brand Loyalty Declines as Consumers Push for Transparency
Following two tumultuous years, consumers are returning to their pre-pandemic ways. Spending on experiences and activities is up, and shoppers are returning to stores in person. Consumers are looking for the best selection and the best prices. What they’re not concerned with is brand loyalty. Where has the love gone?
GDPR is Two Years Old. Here’s How It’s Working and What the US Can Learn from It
This week marked the two-year anniversary of the General Data Protection Regulation, Europe’s major privacy law. GDPR was the first major European effort to put some legal and regulatory power behind demands for less free-wheeling data collection and selling.
To gauge just how GDPR is working out and what regulators might do to move the ball forward on privacy, Street Fight got in touch with Russell Sutton, SVP of data, EMEA, at MightyHive.
Publishers Create a Lag In the In-App Ad Market By Ignoring New Standards
For more than a year now, we have seen trend data that indicates massive mobile in-app programmatic spend growth, with in-app video leading the way. Our own numbers confirm these trends.
This is a seeming slam dunk for app publishers, but many of them are dragging their feet to take advantage of the new revenue opportunity. Notably, they are not implementing quality measures like app-ads.txt or the IAB’s Open Measurement SDK that brands are looking for. Both of these standards benefit publishers as much as they benefit brands and indicate a commitment to quality in-app inventory. It’s important to get out in front and show proactive initiatives as buyers decide with whom to trade and how.
This Election Season, Candidates Should Take Voter Data Privacy Concerns into Account
In the wake of Cambridge Analytica and privacy regulations like GDPR and CCPA, the advertising landscape has changed, as have consumers’ perceptions about data collection and privacy. Candidates still need ways to reach their target audience effectively, and they should do so while being mindful of compliance issues and Americans’ privacy concerns.
The 2019-2020 advertising cycle will generate an estimated $6 billion in political media spending, $1.6 billion of which will be spent on digital video, according to Politico’s spending projections. This is up from $0.74 billion on digital video in 2018, so we are talking exponential growth. Many candidates will wash their hands of marketing decisions, entrusting their staff and partners to decide how to best use their campaign dollars. But candidates should use their advertising strategies to make a political statement—to show voters they care about ethical data practices.
The Risks and Rewards of Today’s Data Privacy Landscape
With media outlets like The New York Times working to educate consumers and legislators striving to protect consumers’ rights with the introduction of CCPA and GDPR, awareness of the possible costs of these privacy trade-offs is growing, and it’s in everyone’s best interest to understand the changing privacy landscape.
That’s why we commissioned a new Privacy Report from Wakefield Research, asking both consumers and marketers about how they feel about the risks and rewards of data practices today.
What Consumers Believe About Ads: Effectiveness, Creepiness, Transparency
The good news for advertisers is that members of Gen-Z, while finding ads just about as threatening to privacy as respondents of every other age group, appear to see their benefits, too. Forty-six percent of Gen-Zers said personalization can be beneficial, compared to 30-36 percent of older age groups. About three quarters of respondents in all age ranges said personalizations imperils privacy.
2020’s Location-Privacy Winter: The iOS Edition
CCPA isn’t the only factor that will impact privacy and data collection. There are less-discussed and potentially more significant variables like the death of browser cookies and other tech-centric measures. Especially for location tracking, private sector influences and accelerants loom.
2020 Arrives: How Brands and Marketers Can Survive the New Decade
Brands have an obligation to adhere to what their customers care about, but given how easy it is for people to digitally project an aspirational lifestyle, it’s no wonder brands are having a tough time understanding who their consumers are and what they want from the brands they support. To combat this knowledge gap and align what consumers say with what they actually do, we need more real-world intelligence.
The Marketing Landscape will Transform in 2020. Are You Ready?
Data privacy laws such as CCPA and GDPR are inevitably going to reshape the practice of marketing. In response, we will need to create new avenues to extract value from omnichannel data sources. We will have to use data in more creative ways for personalization that is sensitive to regulations and consumer demands.
We will refocus on optimizing new channels in the customer journey. Permission-based marketing, cognitive uplift, and transparency will be the buzzwords of the year. In some ways, the marketing industry might look fundamentally different this month than it did only weeks ago.
Here are my top predictions for the ways marketing will transform in 2020.
Combating Ad Fraud with Cutting-Edge Tech
It’s no secret that ad fraud is a major hurdle for digital advertisers, sapping billions annually from marketing budgets. As digital advertising continues to receive higher cuts of marketing budgets, the pressure on ad platforms to deliver legitimate and high-quality campaigns to their customers has never been greater. At the same time, marketers must be increasingly aware and choosy in how and where they run their digital campaigns in order to avoid the perils of ad fraud.
There are plenty of ad traps out there, but savvy marketers and publishers alike can implement a number of digital checkpoints to not only keep ad fraud at bay, but also optimize what is working and maximize profits for both parties.
The Trust Crash: How Our Platforms Are Failing Us At Every Level and What We Can Do About It
It doesn’t have to be this way. There are the seeds of a new generation of open platforms and technologies aimed at evolving the platform paradigm to one of transparency, value share, and universal governance representation. Sharing value with users via data revenue share; allowing users access to insights generated about them and their peers and help to understand who is trying to engage with them and why; rev share and benefits for service providers; collaborative governance; and abolition of unilateral platform expulsion or rule changes are just several of the major changes on the table. A whole host of new open platform operating protocols is emerging.
4 Major Takeaways About Consumer Privacy Concerns
Location data firm Factual commissioned a study conducted by the University of Southern California applied psychology master’s program to take the pulse of consumers on data privacy. Unsurprisingly, not all consumers demographic groups share the same levels and types of concern. Here are four major takeaways from the survey of 1,002 smartphone users aged 18 to 65.
How Technology Companies Can Establish and Benefit from a User-First Culture
As more and more states pass separate privacy regulations into law, we will likely see an increase of noncompliance and fines across the board. Subsequently, we might see more companies begin advocating for the US to develop its own version of GDPR at the federal level in an effort to simplify compliance for companies nationwide.
To stay ahead of the imminent data privacy regulations, companies need to establish a culture of transparency and compliance. Consumers will be more confident in businesses that offer a clear value exchange when asked to share their data, and marketers and publishers will build stronger relationships with users.
Transparency and Brand Purpose Dominated Cannes
The big topic of the week was industry change, driven largely by transparency. Agencies are evaluating opportunities and challenges to their business model as buyers demand more oversight of media, fees, and attribution. Increasing interest in ad tech in-housing has also stoked soul-searching.
Every brand also talked about reflecting an authentic, real world in its marketing—from the people in front of and behind the cameras, to creative and targeting strategies. The campaigns that seemed the most likely to succeed were all “purpose-centric,” with the brand rallying around a specific and common cause.
5 Consent Management Platforms for Brands and Publishers
For brands and publishers that work with multiple ad tech partners, the process of obtaining user consent for data processing is overwhelming. To simplify the workflow, publishers have started using consent management platforms (CMPs). Not only have CMPs been designed to help brands and publishers obtain and manage user consent, but they also help with monetizing users, even when users haven’t opted-in to sharing data.
CMPs were largely developed in response to the GDPR — most are built on the IAB’s transparency and consent framework — which means the systems themselves are still relatively young. Nonetheless, the popularity of this type of platform has led to a spring of new players entering the space. Here are five examples of CMPs on the market right now.
Behind the Rise of Data Transparency
As technological capabilities accelerate and data regulations increase, brands should home in on data privacy. Focusing on data transparency will ensure you stay out of legal trouble while also earning more loyal, trusting customers. Consumers understand that you have data — it’s how you use it and share your practices that can make or break these important relationships.
The 10 Commandments of Location Intelligence Marketing
The amount of location data can be overwhelming, making it difficult to understand when to use what information. Even the most experienced marketer can lose sight of the basic principles that guide successful use of location intelligence tools.
Based on our 11 years of experience helping mobile apps leverage the context of their users, we offer the following 10 commandments that every marketer working with location intelligence should keep top of mind to drive a successful marketing strategy.
How Marketers Are Making In-Store Metrics More Reliable
In-store marketing platforms are designed to spit out all different types of metrics. Return-on-ad-spend (ROAS), customer acquisition costs (CAC), cost per visit (CPV), and customer lifetime value (CLV) are just a few of the metrics that marketers regularly track. But how reliable are these metrics, and what do they mean for big-picture business growth? The ad tech company S4M is aiming to answer that question. The company recently released a new feature as part of its FUSIO drive-to-store platform.
Privacy, Poor Management, and Sex Scandals Can’t Touch the Duopoly’s Ad Growth—Yet
It will likely take a significant downturn in spending or overall economic well-being for Big Tech to feel some major financial pain. And while great for Google, Facebook, Amazon, and Apple, that’s got to be concerning for industry watchdogs wondering whether these businesses are too entrenched in digital search, advertising, and commerce to be challenged—because the past year was not hot for Silicon Valley, and yet the presses keep printing dollars.
Standardizing the Definition of Data Quality
Now that companies are using data to drive marketing strategies, product development, and other key business decisions, stakeholders need to know more. They need to know whether data represents an intent signal or an interest signal. They have a right to know the honest origins of the data they’re using — whether it’s been pulled from bidstream or it’s truly opt-in data from a reliable publisher. They deserve to know that the data they’re using has been collected in a privacy-safe manner and if permission has been ethically obtained. Furthermore, business users should have some transparency around modelled data and declared data. They should have visibility into what’s inside each segment.