Retailers Move to Automate 70% of Rote Store Tasks by 2025

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Generative AI is the talk of the retail town as marketers look to use it to connect with customers, but many retailers are gearing up to use AI for another purpose: automating routine in-store tasks.

FKA CGO: ‘Any Agency That Says These Are Easy Times Is Simply Lying’

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Is the agency model inherently broken, or is the executive turnover taking place at large global firms pushing the digital media landscape in a more positive direction? If you ask Linsey Loy, the newly-appointed chief growth officer at Formerly Known As, or FKA, it’s most definitely the former.

Razorfish - Consumer Privacy Paradox

Razorfish: Consumer Privacy Paradox

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According to a just-released study of online consumer behavior, what consumers say and what they do are not always aligned, especially when it comes to their data privacy.

Mood Media acquires Vibenomics

Mood Media Acquires Vibenomics

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Vibenomics was purchased by Mood Media, an on-premise experiential technology and media company based out of Austin, Texas.

retail media networks

LiveRamp on the State of Retail Media Networks

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Lori O’Neal spent most of her career (nearly 22 years) at Target, rising through the ranks to become head of sales and strategic partnerships. She led a sales team that drove $1B+ in revenue in 2021. She spoke with Street Fight to weigh in on the direction of retail media networks. 

As Instagram Moves Away from Live Shopping, Emerging Platforms Gain Market Share

As Instagram Moves Away from Live Shopping, Emerging Platforms Gain Market Share

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The death of Instagram’s Live Shopping feature is creating new opportunities for other platforms to grab market share in interactive live shopping, even as the technology continues to evolve.

How Marketers Can Address the Pressure to Prove Impact

How Marketers Can Address the Pressure to Prove Impact

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Joe McNeill, CRO, Influ2, which describes itself as empowering marketers to prove sales, told Street Fight how marketers can do just that in a time of slimming budgets.

Restaurants Use Mobile Ordering Tech to Fill Staffing Gaps

Restaurants Use Mobile Ordering Tech to Fill Staffing Gaps

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For restaurant owners that aren’t willing to make such drastic changes, technology is being used to fill in the gaps when fewer employees are available.

Retailers Find New Ways to Level Up Marketing with ChatGPT

Retailers Find New Ways to Level Up Marketing with ChatGPT

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Generative AI has quickly become a booming industry, and retailers are taking notice. Throughout the retail marketing space, executives and agencies are rushing to figure out how to use OpenAI’s ChatGPT and similar technologies to their advantage.

Survey: Media Planners Concerned About Programmatic Disruption

Survey: Media Buyers Concerned About Programmatic Disruption

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Is the death of third-party cookies more hype than reality? The majority of media buyers are still using third-party data in their digital campaigns, with an average of 11.9 data providers used for each campaign, according to the results of a new study of media buyers, planners, and strategists released this morning and conducted by the data firm Datonics.

Why Are So Many Retailers Investing in Next-Day Order Fulfillment in 2023?

Why Are So Many Retailers Investing in Next-Day Order Fulfillment in 2023?

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The continued growth and normalization of online shopping is creating increased demand for faster delivery times and forcing retailers to make significant investments in shipping to stay relevant. 

What Comes Next for Generative AI in Retail? Here’s What the Experts Say

What Comes Next for Generative AI in Retail? Here’s What the Experts Say

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No longer reserved for strictly marketing or communications tasks, generative AI is now being integrated into aspects of daily retail, supply chain, and customer service operations.

Kevel: Why Retail Media Needs a Rebellion

Kevel: Why Retail Media Needs a Rebellion

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Retail media is one of digital advertising’s fastest-growing sectors. But the space is also home to intense debates over retailers’ control of their own data and inventory, the emergence of new walled gardens, and privacy. James Avery, CEO and founder of Kevel, claims retail media needs a “rebellion.” We talked about why.

How Brands Can Effectively Reach Gamers

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As everyone knows, video games are deeply immersive and interactive. The environments are also among the most intimate for fostering customer relationships. Any interruptions within the platform that are not relevant or don’t add value are likely to alienate a brand’s consumer target. A new survey from Disqo, a customer experience platform, bears that out.

Spectrum Reach Extends the Power of TV Advertising

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Spectrum Reach, the ad sales business unit of Charter Communications, and video creator Waymark introduced an AI-powered platform last month that lets businesses produce TV advertising with AI-generated voiceover in five minutes or less.

Creating Closed Social Networks for Brands

Creating Closed Social Networks for Brands

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Using Cohora, brands can turn their websites into a type of owned social network that drives consumer advocacy and collects first-party to drive behavior-based loyalty.

Return Policies

Why Return Policies Are Critical to the Retail Customer Experience

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A shift is playing out in retail returns. The hangover from the pandemic era of very generous policies has struck, and many retailers are now figuring out how to pull back on policies such as free returns while maintaining a positive customer experience.

In-Person Events

Brand Marketers Cash In On In-Person Events

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In-person conferences, shows, and events have returned in a big way for the first time since 2020 — but in this post-Covid era, everything is different. 

DataGrail Launches Dashboard to Spot Data Compliance Risks

DataGrail Launches Dashboard to Spot Data Compliance Risks

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A new privacy management dashboard from DataGrail could make it easier for businesses to spot risks, or areas where they’re falling out of compliance with the latest data privacy regulations, and access actionable recommendations to improve the way they handle customer data.

Shoppable Ads Poised to Hit CTV

CPG Brands Rethink Advertising Strategy Amid Rising Food Costs, Inflation

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While a decrease in food stamp benefits will clearly have the most profound impact on those families receiving benefits, it also marks a shift for supermarkets, retailers, and CPG brands, many of which are now looking to revamp their advertising strategies to account for a greater pool of shoppers searching for discounted items.