How to Use Incentives to Combat the Summer Sales Slump

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While a temporarily slow sales period doesn’t necessarily mean brands need to worry, companies need to take action and consider switching up their tactics as a way to wake up their target consumers.

The Future of Multi-Location Marketing is Experiential

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With multi-location growth, it’s important to have an experiential marketing plan so you can leverage the foot traffic and business opportunities that come with operating multiple locations.

How Retailers Are Bringing E-Commerce Experiences to In-Store Shoppers

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After two years of incredible growth in e-commerce, the pendulum is swinging and in-person retail is experiencing a resurgence.

How Marketers Can Manage WFH Employees Safely and Effectively

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Good leaders understand what signs point to suspicious behavior and which signs are simply a product of the new work-from-home norm.

How Retailers Are Preparing to Stand Out on Black Friday

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Black Friday and the holiday shopping rush are getting closer — and retailers are getting prepared. Inflation and economic uncertainty have the potential to make the 2022 holiday season a rocky one, putting extra pressure on retailers to beef up their marketing and advertising strategies even earlier than usual.

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Location-Based Marketing Association: Instagram Experiments with QR Codes

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In this episode of Location Weekly, the Location-Based Marketing Association covers Doritos letting you turn any triangle into chips on Snapchat, Sonic Boom Records launching a vinyl record vending machine in Toronto, Instagram letting you share reels, posts, and your location through QR codes, and Ecom Express partnering with What3Words for last-mile delivery in India.

3 Challenges for Retail Media Networks

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Retail media is not without its challenges. Retailers need to determine how to curate advertising partners, avoid spoiling the shopping experience, and navigate the retail media tech stack.

TikTok Raises its Local Game

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TikTok continues to feel around and test features as it establishes itself as a social media powerhouse. It’s much earlier in that journey than incumbents like Instagram and Twitter, so we continue to see rapid-fire feature launches and trials. And like the above players, some of these are local in nature.

What Sephora’s CCPA Fine Means for Multi-Location Retailers

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The enforcement of the CCPA against Sephora is intended to send the message that companies need to get compliant now and that there will be very little forgiveness for the definition of “sale” when it comes to data privacy and consumer information going forward.

Amazon Dabbles in Social Commerce

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Rather than social channels increasingly morphing into shopping channels, is there opportunity for shopping channels to become more social? This is what Amazon has in mind with its latest move: a TikTok-like feed. This makes it the latest player to copy the red-hot TikTok.

The Best Marketing Tactics Can’t Be Measured

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If some marketing tactics are more measurable than others and you place all the emphasis on readily available metrics, you are just going to turn your marketing program into a click machine.

Contact Center Should Be the Marketing Engine

6 Omnichannel Loyalty Platforms for Multi-Location Retailers

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In 2022, shoppers want more. The most effective loyalty platforms are going beyond transactional rewards to create unique cross-channel experiences that keep customers coming back for more.

Location-Based Marketing Association: Meta Goes After Restaurant Sales

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In this episode of Location Weekly, the Location-Based Marketing Association covers BC Transit debuting NextRide real-time transit info, PayTile launching a geo-location payment app, Meta going after restaurant sales, and Immertia releasing an AR packaging platform.

Influencers Struggle with Measurement as Channel Evolves

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Many marketers still think of influencers as nascent affiliate partners. But as the channel evolves, influencers are seeking more sophisticated tools to assess their value and substantiate their impact as a marketing channel. 

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Retailers Shift Back-to-School Strategies

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The marketing promotions most likely to win over back-to-school shoppers in 2022 differ from those of the past two years. Competitive pricing is an area where retailers can stand out.

Audigent and Epsilon Bring Custom Audiences to Private Marketplaces 

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The partnership with Epsilon is expected to give Audigent a significant boost in the data identity, curation, and activation space, where a number of platforms are currently competing to position themselves for a future without third-party cookies.

Google’s Latest Privacy Play Has Big Implications for the Open Web

Google Fuels the Real-World Metaverse

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Whether for entertainment (which can foster marketing use cases) or direct commerce, the real-world metaverse will have major implications for the next generation of online-to-offline marketing strategy.

Looking Into the Future of Cashierless Retail

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Are the perceived privacy issues that go along with shopping in a cashierless environment causing retailers to hold back on adopting smart checkout technology?

Closing the Attribution Loop

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While marketers cannot speak with every customer to learn about their journey, they can access those insights using the correct data. And that process starts with a fully closed attribution loop.

Inform Your Multichannel Customer Experience Strategy

Chatbots Get Faster and Supply Helpful Data

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Deploying chatbots effectively will require smarter, faster-learning chatbots. And that’s what Botco.ai is bringing to market with Instachat Builder, “a new product that accelerates AI chat deployment by allowing Botco.ai customers to directly train Botco.ai’s chatbot on any type of text information.”