No longer a taboo, law firms are aggressively using digital channels to recruit clients, in response to changes in consumer behavior. According to a survey by FindLaw, 74% of prospects who begin their searches online end up contacting their choice firms via phone. Eighty-six percent of consumers start their online research with search engines, and a small-but-growing 3% relies on social media.
It’s hard to overstate the importance of location in today’s business innovation dialogue. While consumers are online more than ever before, they continue to live their lives in the physical world. According to the U.S. Department of Commerce, while Americans spent $97 billion online in Q2 of this year, offline retail sales amounted to more than $1 trillion. The vast majority of transactions still occur in-store, and that makes location targeting an immensely powerful tool for brands.
This post is the third in the “Fight for Leads,” a series focused on lead-generation tactics in four key industry verticals: healthcare, automotive, legal and marketing agencies. Sponsored by CallRail. Rarely do local merchants have the time available, let alone sufficient knowledge and expertise, to manage every aspect of their businesses. With so many new digital marketing […]
Sponsored Content: Starbucks is well-known for its digital efforts in other areas: loyalty, check-out, mobile targeting, and push messaging within geofences. But the brand’s attempts at connecting with local customers dragged its Brandscore down.
A Caffeine-Fueled Battle for Local Presence But first — coffee. The essential morning beverage moguls Dunkin’ Donuts and Starbucks both boast fiercely loyal customers, but this battle almost went left. Starbucks is well-known for its digital efforts in other areas: loyalty, check-out, mobile targeting, push messaging within geofences—heck, it is the poster child for this […]
Consumers are becoming savvier in the ways they research and purchase new cars, favoring online research over conversations with real world salespeople. So car marketer are using SEO, pay-per-click, third-party directories, and call tracking software to bring in leads. (Sponsored by CallRail)
Sponsored by CallRail: Healthcare marketers are relying more heavily on a combination of established platforms for call tracking, paid search, and content marketing via social media to educate potential patients.
This free report looks puts a focus on key areas that will give marketers an edge: mobile-optimized websites; mobile-optimized SEO; and an attention to basic name/address/phone number information, particularly as it pertains to those “near me” searches. The report also features actionable takeaways with a “7 Strategies for Local Search Success” tip sheet…
Vehicle rental companies Enterprise and Hertz battled their branding strategies in a Brand Battle that analyzed data accuracy, local search and advertising, reviews, and social engagement. In an industry where service can make all the difference to customers who are often stressed and rushed, Enterprise influenced its consumer base in positive ways, supporting loyalty and growth…
<—View more Brand Battles A Piston-Driven Race to Customer Satisfaction & Loyalty Leaves One Brand in the Dust Rental car companies have a huge range in target audiences, but the two in this Brand Battle are not competing on the same capabilities. In this Brand Battle, Enterprise and Hertz competed in the only match so far […]