Famous Footwear Integrates Mobile App With Digital Wallet, Rewards

As shoppers grow more accustomed to using their smartphones to research products and search for coupons while shopping in-store, retailers are being forced to introduce their own branded mobile apps just to keep up. Famous Footwear is one of the latest retailers to jump onboard, with a mobile app that integrates with the company’s rewards program and provides shoppers with features meant to improve the in-store shopping experience…

6 Tools Merchants Can Use to Clean Up Location Data

For 42% of adults, search engines have become the primary tool for finding local merchants and service providers. But what those consumers don’t always realize is that much of the information they’re finding can be incorrect or out of date. Here are six platforms helping merchants fight back by cleaning up their location data…

7 Strategies for Boosting Digital Coupon Conversions

More than 96 million U.S. adults will redeem a digital coupon this year, and nearly half of women ages 35 to 54 say they would like to receive mobile coupons via text. For merchants offering digital coupons, along with the hyperlocal vendors providing this technology, the question becomes how to boost conversions and drive as many coupon redemptions as possible. Here are seven strategies for boosting conversions with digital coupons, presented by experts in the field of digital deals and targeted promotions…

8 Strategies for Selling to Local Merchants as an Early Stage Hyperlocal

Selling to local merchants is a challenge in a post-Groupon world, where many small business owners have grown skeptical of the long-term value that digital marketing solutions can provide. Early stage hyperlocals without established track records have additional hurdles to overcome, as they struggle to prove themselves in a crowded marketplace. All these obstacles are forcing hyperlocal vendors to get creative with the way they target local merchants…

5 Local Data Aggregators for Hyperlocal Startups

For many founders of hyperlocal platforms, the ideas they’ve envisioned require access to local location data—and lots of it. Some of the most important background players in the hyperlocal ecosystem are the local data aggregators, which supply clients with the basic NAP (name, address, and phone number) identities of millions of businesses and points-of-interest worldwide. Here are five local data aggregators that hyperlocal vendors can use to power their local listings…

Case Study: Blimpie Closes the Loop With New Mobile Gaming App

“For a restaurant company like ours, millenials are hugely important,” says Steve Evans, vice president of marketing at Blimpie, the quick-serve restaurant with nearly 1,000 franchise locations. “They tend to be a huge customer base for years to come, and all the research that we’ve seen shows consumers make their brand choices — and their brand loyalty — early on in life. If you get people in their earlier years, they’re still open to change.”

5 Tools for Building a Community Marketplace

With their built-in audiences already in place, hyperlocal publications are able to easily overcome one of the biggest obstacles to getting a community marketplace off the ground. However, technical challenges still remain, and building a marketplace from scratch can be extraordinarily time consuming and expensive. Now, a handful of vendors are offering a solution, providing publishers with the tools they need to create custom marketplaces that can be up and running in a matter of days…

5 Tools Retailers Can Use to Create Indoor Maps

Mobile navigation apps can easily direct consumers to a business’ front door, but once shoppers step foot inside — where the real action takes place — they’re usually on their own. Now, a handful of indoor mapping vendors are using hyperlocal technology to help retailers, malls and other large venues take the next step in guiding customers through the purchase funnel, with tools for developing interior maps that can be used to direct shoppers toward specific aisles or locations within an establishment…

Case Study: Lowe’s Builds On Mobile Strategy With In-Store Item Locators

As consumers get savvier in the way they use mobile technology while shopping at brick-and-mortar stores, retailers are beginning to provide their own tools to combat the showrooming effect. For Lowe’s, that means offering mobile tools that shoppers can use to locate items in-store, scan barcodes, read product reviews, check out image galleries, and manage their own loyalty program accounts…

8 Strategies for Selling Cloud-Based POS Systems to SMBs

Cloud-based point-of-sale systems are an easy sell for vendors working with small businesses without existing mechanisms in place for handling transactions, but getting an established merchant who has already invested thousands of dollars in a legacy POS system to consider making the switch to mobile is a trickier proposition. So what is the secret to onboarding more merchants, including those who already have hardware POS systems in place? To find out, we spoke with several experts from the mPOS industry…

7 Local Logistics and Delivery Platforms for Restaurants

Retailers can get away with one-day or two-day delivery timelines, but restaurants are held to a different standard. Meals need to be easy to order, easy to pay for, and they need to be delivered while they’re still hot. A number of local logistics vendors are stepping in with platforms meant to simplify the delivery process for restaurant owners, providing tools to manage and process orders digitally…

9 Ways Merchants Can Upgrade the In-Store Experience With Hyperlocal Tools

If brick-and-mortar retailers want to compete with e-commerce competitors, they have to make the in-store shopping experience better for their customers. Nearly half (48%) of shoppers surveyed by Cisco said they are currently using, or would like to use, a smartphone to shop while inside a store. Here are nine ideas for how retailers can tackle the issue from top executives in the field of hyperlocal marketing…

Case Study: Managing Online Reputation in a Healthcare Setting

As the healthcare industry evolves, it’s becoming increasingly common for physicians to utilize hyperlocal tools for both patient acquisition and retention. As the public relations director at Nova Medical Group, one of the largest integrative primary care practices in Northern Virginia, Melanie Schmidt is responsible for spearheading the group’s digital marketing initiatives. She works with hyperlocal vendors like Demandforce, CriticMania, and Binary Fountain on patient acquisition and retention efforts…

6 Ways Hyperlocal Publishers Can Take Advantage of Online Promotions

Local merchants are funneling an increasingly large share of their ad budgets toward online promotions, and hyperlocal publishers are well positioned to take advantage of this trend. Here are seven tips for how hyperlocal publishers and local media groups can best take advantage of the shift toward online promotions…

Case Study: Boosting Customer Retention With a Card-Based Program

Local merchants need to keep their customer base in mind when deciding which hyperlocal loyalty platform to use. After experimenting with a mobile-only loyalty platform, Alex Su, the owner of Tpumps Tea Shop in San Mateo, Calif.,was surprised to learn that his customers weren’t as interested in earning rewards through their smartphones as he had previously thought. A different kind of loyalty program from FiveStars provided an alternative…

How to Find Great Salespeople for Your Hyperlocal Business

Finding the right salespeople is one of the keys to success for any hyperlocal startup with plans to sell to local merchants, but identifying and hiring professionals with the right skillsets isn’t always as easy as it sounds. In an effort to bring some clarity to the issue, we checked in with five hyperlocal executives and asked about their strategies for finding salespeople who can effectively sell to local merchants. Here is their advice…

5 Tools for Measuring In-Store Visits Driven By Mobile Ads

Matching online ad exposure to offline visits has always been challenging for retailers, many of whom are unwilling to invest heavily in platforms that can’t show a direct ROI. Here are five platforms that merchants and CPG brands can use to get a better idea of how much in-store traffic is being generated by their mobile campaigns…

Case Study: Using Predictive Analytics to Improve Campaign Performance

In Greg Bucko’s world, data is king. As the manager of customer insights for Southern States Cooperative, a farm supply and service cooperative with $2.5 billion in revenue, Bucko is responsible for making sure his company is targeting its most profitable customers with direct mail and other marketing calls to action. His company uses predictive analytics tools to analyze variations in marketing campaigns, with the goal of being able to improve customer targeting…

5 Hyperlocal Platforms To Improve Store Operations

Using indoor positioning and navigation tools, retailers can pinpoint traffic backups, improve store layouts, and deploy additional cashiers when checkout lines have reached certain maximum thresholds. They can also boost sales with merchandising displays that have been specifically designed to combat the dreaded “showrooming” effect. Here are five tools that retailers can use to upgrade the shopping experience inside their brick-and-mortar stores…

6 Tools for Targeting Brand Influencer Look-Alikes

The type of word-of-mouth marketing that once took place inside coffee shops and around water coolers has moved online, as “brand influencers” — social media users with a significant reach — play an increasingly important role for companies of all sizes. Here are six tools that companies can use to identify and target “look-alike” consumers…