What Happens to Local Data When Physical Stores Close?

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More than 8,600 brick-and-mortar stores are expected to close this year. But long after the doors have been shuttered for the final time, much of the local data for those stores remains online. For national chains, outdated location data can lead to frustrated shoppers and missed opportunities for sales.

#SFSNYC: How Retail Businesses Are Evolving to Compete Both In-Store and Online

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The days of viewing online and offline retail as completely separate are long-gone. Now major players such as Walmart look for ways to mesh online activity with their in-store operations. The ways these different channels of retail have become intertwined was at the heart of a panel discussion at Street Fight Summit in Brooklyn on Tuesday.

How Legacy Retailers Are Infusing Tech Into Brick-and-Mortar

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Many brick-and-mortar retailers are finding more ways to integrate in-store experiences and ecommerce into their offerings — both to offset brick-and-mortar declines and to drive more foot traffic into their stores. It is a redefinition of a retail revolution that still has fighting power for the old retail guard.

Retailers Need to Use Tech to Work Smarter, Not Harder

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To have any chance for long term survival, retailers and brands need to bring more technology to bear in operating their businesses, enabling them to work smarter, not harder. Here are some strategic ways big retailers can use technology.

Two Mobile Marketing Studies Sketch Location Data’s Role in Cross-Channel Measurement

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The reports released last week by industry organizations provide useful advice on mobile marketing tactics and using location data. Both studies point to the need to apply integrated, cross-channel measurement techniques, and to use location data for targeting, customer segmentation, and attribution.

Tried and True Marketing Tactics SMBs Can Borrow From Premium Brands

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Many small-but-growing businesses have a multi-store operation and a dynamic online presence, but simply can’t afford the custom-built, integrated retail and ecommerce systems that keep a premium brand’s customer experience tight and consistent. Here are some tactics they can employ to hack that problem.

Point Inside Announces Personalization Tool for In-Store Marketing

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The new service leverages historical shopping information to allow retailers to serve shoppers more relevant deals on their phones. It is an extension of the company’s StoreMode platform, which upgrades the usefulness of retailers’ branded apps with features like indoor mapping, product location, and store-specific searches.

BUST: A Hard Landing as Soft Surroundings Files for Bankruptcy

Foursquare Analysis Shows Where Customers Go When Retailers Close

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Using both explicit and passive location data from its Foursquare City Guide and Foursquare Swarm apps and websites, the company analyzed consumer visits at Macy’s and Kmart locations that closed in 2016. Foursquare also looked at foot traffic at competing retail stores around the same time period.

Can Augmented VR Turn Window Shoppers Into Buyers?

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The technology is here — if not packaged yet — and ultimately the costs to manufacture will likely fall enough to allow SMBs to participate. But until that day arrives I guess we’ll have to hold up our smartphones or don bulky headsets to experience the future.

5 Buy Online, Pick Up In-Store Platforms for Retailers

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Roughly 61% of retailers with online and physical outposts offer a way for shoppers to pick up their online purchases in-store, and the trickle down effect means more small and mid-size businesses are adopting the technology to make buy online, pick up in-store a reality.

Swirl Looks to Close the Digital Divide Between E-Commerce and Physical Stores

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Pushing back against a shifting tide and changing consumer behavior won’t be easy, but executives at in-store digital marketing technology provider Swirl believe they can change the way consumers shop. Hilmi Ozguc, Swirl’s CEO, says the key will be arming physical retailers with the same datasets as e-commerce giants.

How True Religion Uses Wearables to Elevate the Shopping Experience

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“It’s no secret that today’s retail landscape has shifted from ‘shopping efficiency’ to experiential. Customers want and expect elevated treatment from their brands. Specifically, brands that they frequent,” says the company’s SVP for direct to consumer, John Hazen.

How Retailers Can Bring Home the Beacons

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Beacons will become standard when retailers use them to identify their businesses in the same fashion they publish their address or phone number. They will also become a standard when the industry starts treating them like a standard. That will solve the chicken-and-egg problem.

Foursquare’s Attribution Solution a Step in the Right Direction, but Still Leaves Gaps for Marketers

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Foursquare—the location-based social network that now calls itself a “location intelligence” company—recently stepped into the analytics business. The company’s entree is a product called Attribution Powered by Foursquare that is intended to help brands measure how media impacts foot traffic in brick-and-mortar locations. To fuel this intelligence, the company pulls data from a panel of […]

E-commerce Is a $341.7 Billion-dollar Industry — Can SMBs Get a Piece of the Pie?

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Small businesses can close the gap between online and offline commerce with some hard work and adherence to a smart strategy. Here are a few tips to get you started.

Retailers Shift Focus to Offline Affiliate Marketing

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Location analytics represent the new battleground in retail, but imagine if you could apply the same analytics for online attribution to offline purchases. Offline affiliate marketing does just that, giving retailers the tools to analyze data from in-store purchases similar to what they can do for online purchases.

How Badly Do Consumers Really Want Grocery Delivery?

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Instacart is bumping up against the realities of the economy. There are two countervailing trends that are working against the idea of grocery delivery: frugality, and shopping-as-entertainment.

Holiday Shopping Data Roundup: $39 Billion to Be Spent Locally This Year

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The holiday season isn’t just a big time of year for retail spending; it’s also a big time of year for retail spending data. The stats indicate one common trend: Purchasing is going to be more omnichannel than ever. Here’s a rundown on some key data points for this holiday shopping season.

Retail, Restaurants, and Roofers: Where Does On-Demand Work (and Not)?

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A year into the on-demand revolution, the question persists: Where’s it going next? So far, it’s gone into nearly every local vertical, but there are still areas with the right conditions for on-demand models to take root, some of which remain underdeveloped. These include higher-end professional services like lawyers and doctors, project-based work like design and writing, and, of course, SMBs, especially when it comes to local marketing and advertising.

Street Fight Daily: Google Partners with HomeAdvisor, New Groupon CEO’s Vision

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Google Gets Deeper into Home Services (CNBC)… New Groupon CEO Says the Local Deals Pioneer Is Undervalued, Underestimated (GeekWire)… Foursquare Has Figured Out the Hottest Restaurants Around America Right Now (Tech Insider)…